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Technical Support Associate Jobs in Cochran, GA (NOW HIRING)

Ecolab

Technical Sales Representative

Macon, GA · On-site

$107K - $161K/yr

Support from a dedicated technical service team * A culture that values safety first, including ... of our associates and their families. Click here to see our benefits. If you are viewing this ...

Ecolab

Technical Sales Representative

Macon, GA

$107K - $161K/yr

Support from a dedicated technical service team * A culture that values safety first, including ... of our associates and their families.Click here to see our benefits. If you are viewing this ...

Abbott

Clinical Associate

Macon, GA

As a Clinical Associate on the U.S ... Abbott EP team, you will provide clinical and technical support in a hospital setting, utilizing EP ...

Abbott

Clinical Associate

Macon, GA

As a Clinical Associate on the U.S ... Abbott EP team, you will provide clinical and technical support in a hospital setting, utilizing EP ...

Abbott

Clinical Associate

Macon, GA · On-site

As a Clinical Associate on the U.S ... Abbott EP team, you will provide clinical and technical support in a hospital setting, utilizing EP ...

Flintgroup

GTC Coordinator

Perry, GA

Provide technical support for customer print quality, press efficiency, and ink-related concerns ... Associate degree or technical certification preferred Previous experience in printing, ink ...

Symphona

Audit Senior Associate

Dublin, GA · On-site

$69K - $84K/yr

The Audit Senior Associate supports the Firm's goals and values through all professional ... Research and propose a resolution to technical accounting and auditing matters. * Wrap up ...

Mercer University

Senior Reliability Analyst

Warner Robins, GA · On-site

$80K - $106K/yr

... technical support services to both government and private industry customers. We are currently ... Ability to obtain and maintain a DoD Security Clearance. • A high school diploma or Associate ...

Symphona

TBS Senior Associate

Dublin, GA · On-site

$69K - $86K/yr

The TBS Senior Associate supports the Firm's goals and values through all professional ... Research and propose a resolution to technical tax matters. * Prepare complex income tax returns ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Cochran, GA

Technical Support Associate information

See Cochran, GA salary details

$9

$20

$46

How much do technical support associate jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for technical support associate in Cochran, GA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Cochran, GA are hiring for Technical Support Associate jobs? Cities near Cochran, GA with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Cochran, GA as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,912 per year, or $20.1 per hour.
Technical Sales Representative

Technical Sales Representative

Ecolab

Macon, GA • On-site

$107K - $161K/yr

Full-time

Posted 15 days ago

Ecolab rating

7.5

Company rating: 7.5 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

54th of 92 rated chemical manufacturers

Job description

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted Food & Beverage Manufacturing accounts. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.
What's in it For You:
  • You'll join a growth company offering a competitive base salary, bonus structure and benefits
  • A company vehicle and cell phone
  • A long term, advancing career path in service, sales or management
  • Access to the industry's most innovative training programs
  • Support from a dedicated technical service team
  • A culture that values safety first, including training and personal protection
  • Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do:
  • Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals.
  • Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales
  • Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives
  • Provide technical support to customers; identifying and resolving customer challenges, escalating as required
  • Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
  • Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water

Territory/Location Information:
  • Candidate must reside in or live within a commutable distance of Macon, GA
  • Territory covers about a 350-mile radius of the surrounding area
  • Targeted accounts are within the Food & Beverage Manufacturing industries
  • 25% overnight travel required

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.
Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.
Minimum Qualifications:
  • Bachelor's degree
  • 5 years of technical sales or field sales support experience
  • Possess a valid Driver's License and acceptable Motor Vehicle Record
  • Immigration sponsorship is not available for this role

Preferred Qualifications:
  • Bachelor's degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)
  • Water treatment or specialty chemical industry experience
  • Working knowledge of boilers, cooling towers, and wastewater treatment systems

About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $107,400-$161,100 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

What Ecolab employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Ecolab

Sourced by ZipRecruiter

Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Saint Paul, MN, US

Year founded

1923

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