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Technical Support Associate Jobs in Cochran, GA (NOW HIRING)

Farmers Home Furniture

Human Resource Assistant

Dublin, GA · On-site

$32K - $40K/yr

Reporting & Technical Support * Utilizes the HRIS (Paylocity) and Microsoft Excel to create, run ... Ongoing Training Programs MINIMUM QUALIFICATIONS Associate's degree with course work emphasis in ...

Farmers Home Furniture

Human Resource Assistant

Dublin, GA

$32K - $40K/yr

Reporting & Technical Support * Utilizes the HRIS (Paylocity) and Microsoft Excel to create, run ... Ongoing Training Programs MINIMUM QUALIFICATIONS Associate's degree with course work emphasis in ...

Farmers Home Furniture

Human Resource Assistant

Dublin, GA · On-site

$32K - $40K/yr

Reporting & Technical Support * Utilizes the HRIS (Paylocity) and Microsoft Excel to create, run ... Ongoing Training Programs MINIMUM QUALIFICATIONS Associate's degree with course work emphasis in ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Cochran, GA

Technical Support Associate information

See Cochran, GA salary details

$9

$20

$46

How much do technical support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support associate in Cochran, GA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.59 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Cochran, GA are hiring for Technical Support Associate jobs?

Cities near Cochran, GA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Cochran, GA as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,912 per year, or $20.1 per hour.

Biomedical Equipment Technician III (FT Contract)

MultiMedical Systems

Dublin, GA • On-site

$35 - $45/hr

Full-time

Re-posted 5 days ago

Job description

Biomedical Equipment Technician III (FT Contract)Location: Dublin, GA
Why MultiMedical Systems?
Since 1996, MMS has provided healthcare organizations with the highest-level clinical engineering, surgical repair, and medical device acquisition solutions. We offer staffing solutions that are on-demand. Our highly vetted technicians have expertise that adds immediate value. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with MMS.
Summary:

We are seeking a highly skilled and experienced Biomedical Equipment Technician III to join our team in Dublin, GA. The ideal candidate will be responsible for the installation, maintenance, calibration, and repair of a wide range of biomedical equipment used in healthcare settings. This role requires advanced technical expertise, problem-solving skills, and the ability to work independently as well as collaboratively with clinical staff and other departments.

What you will do:
  • Perform advanced troubleshooting, repair, and preventive maintenance on complex biomedical equipment and systems.
  • Install, calibrate, and validate new medical devices and equipment according to manufacturer specifications and regulatory standards.
  • Maintain accurate records of all maintenance, repairs, and inspections in compliance with hospital policies and regulatory requirements.
  • Provide technical support and training to clinical staff on the proper use and care of biomedical equipment.
  • Collaborate with vendors, manufacturers, and other healthcare professionals to resolve equipment issues and ensure optimal performance.
  • Ensure compliance with safety standards, infection control protocols, and regulatory guidelines such as FDA, Joint Commission, and OSHA.
  • Assist in the development and implementation of equipment management programs and policies.
  • Participate in on-call rotation and respond promptly to emergency repair requests.
Qualifications
  • Associate’s degree or higher in Biomedical Engineering Technology, Electronics, or related field.
  • Minimum of 5 years of experience as a Biomedical Equipment Technician, with at least 2 years at an advanced or senior level.
  • Certified Biomedical Equipment Technician (CBET) certification preferred.
  • Strong knowledge of medical device technology, electronics, and healthcare regulations.
  • Proficient in using diagnostic tools, software, and technical manuals.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication and interpersonal skills to work with multidisciplinary teams.
  • Ability to lift and move heavy equipment and work in various clinical environments.
  • Must pass Federal background and drug screen.
Required Competencies:
  • Accountability – takes ownership of assigned work and follows items through to completion
  • Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
  • Financial Acumen – Considers financial impact of all decisions
  • Integrity – Can admit mistakes, is direct and truthful
  • Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
  • Priority Setting – Prioritizes assigned schedules and workload
  • Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
  • Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Safety Requirements:
  • Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility’s policies
  • Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices
  • Ontime completion of safety trainings assignments
  • Must have sensory ability to distinguish hot amp; cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colors
  • Must be able be able to carry or lift up to 50 pounds routinely
Classification:
FLSA: Non-Exempt or Exempt
**Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by MMS at any time.
EEO Statement
MultiMedical Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MultiMedical Systems complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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