ZipRecruiter

Log In

1

Technical Support Associate Jobs in Box Springs, GA

Orion Talent

Field Service Engineer I

Columbus, GA · On-site

$27/hr

... support, technical documentation, and regional travel. The company provides extensive technical ... Associate degree, military technical training, or trade school certification preferred. * One of ...

Inserso

Network Support Technician

Lumpkin, GA · On-site

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

Transformco

Service Technician, HVAC Repair

Columbus, GA · On-site

$22 - $36/hr

... associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100 ... technical support Responsibilities/Skills/Experience Requirements Job responsibilities: * Repair ...

Healthtronics

Laser Support Engineer

Columbus, GA · On-site

Associate degree in Electronics, Electromechanics, or a related technical discipline, or equivalent relevant experience. * Minimum of 8 years of hands-on medical laser service experience. * Strong ...

V2X

Regional Maintenance Technician - Southeast

Columbus, GA

$17.75 - $24.25/hr

... technical support center as needed. * Ensure all required service documentation is completed daily ... An Associate's degree in Electronics, Electrical Engineering Technology can be substituted for the ...

next page

Showing results 1-20

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Box Springs, GA

Technical Support Associate information

See Box Springs, GA salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for technical support associate in Box Springs, GA is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.00 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Box Springs, GA are hiring for Technical Support Associate jobs?

Cities near Box Springs, GA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Box Springs, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,571 per year, or $23.4 per hour.

Field Service Rep

Columbus, GA

Brains Workgroup, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Brains Workgroup, Inc.external

Full-time

Posted 11 days ago

Job description

Field Service Rep (FSR II)
One of our clients, medical services company is looking for an enthusiastic Field Service Engineer ( Level II ).
** Must be authorized to work in US for ANY EMPLOYER.
   No H1 Visa support for this position.
This is fully remote position with South GA Territory.
Travel is around 70%.
FT Employment position with base salary up to 90K and great benefits package.
Permanent position with great benefits.
To be considered immediately please send your resume to igork@brainsworkgroup.com
Field Service Engineer
Job Summary
The Field Service Representative II provides advanced technical service and support for company’s Patient Monitoring, Anesthesia, and Ultrasound systems.
This role is responsible for installation, inspection, repair, preventive maintenance, and software/network configuration of medical equipment, ensuring reliability and customer satisfaction.
The representative serves as the primary on-site technical resource, maintaining strong relationships with customers and collaborating closely with regional and national service teams.
What You’ll Do
  • Perform installation, repair, inspection, and preventive maintenance of medical systems in hospitals and surgical centers.
  • Configure and maintain system software and networks supporting company's products.
  • Provide timely technical support via phone or in person to customers, sales, and clinical teams.
  • Document all service activities in compliance with company quality and administrative standards.
  • Manage service contracts, including renewals, quotations, and securing new agreements.
  • Maintain all company equipment—loaners, test tools, spare parts, and vehicle—in good working order.
  • Support cross-functional partners (Sales, Clinical Education, Technical Support) on technical matters.
  • Provide backup service coverage outside the assigned region when required.
Requirements:
  • Associate degree in Electronics, Biomedical Engineering, or equivalent technical discipline.
  • Minimum 2 years of field service or hospital biomedical experience.
  • Strong proficiency in troubleshooting, repair, and calibration of medical devices.
  • Excellent organizational, communication, and customer service skills.
  • Independent, self-directed work ethic with attention to detail and accountability.
  • Enthusiastic team player with a proactive, solution-oriented mindset.
  • Valid driver’s license and clean driving record.
Work Environment
Field-based position with regular travel by car or public transportation to hospitals and surgical centers. Must be available for on-call emergency service 24/7, including weekends and holidays, and participate in weekend standby rotation. Ability to lift up to 75 lbs. with or without assistance.
 
Use this link to apply directly:
https://brainsworkgroup.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=16846925
Or email: igork@brainsworkgroup.com
Check ALL our Jobs: http://brainsworkgroup.catsone.com/careers
Keywords:field service medical devices monitoring hospital troubleshooting repair customer service