ZipRecruiter

Log In

1

Technical Support Associate Jobs in Calhoun, GA (NOW HIRING)

IPRO INC

Customer Support Technician I

Calhoun, GA · On-site

$16 - $21.75/hr

The Customer Support Technician I plays a critical role in delivering exceptional technical ... Associate degree or higher in Information Technology, Computer Science, or related field.

TRIMEDX Holdings

Biomedical Equipment Technician II

Rome, GA · On-site

$25.25 - $33.50/hr

If you're ready to grow your technical career while supporting the people who save lives, we'd love to meet you. At Trimedx, we are committed to cultivating a workplace culture where every associate ...

Trimedx

Biomedical Equipment Technician II

Rome, GA · On-site

$25.25 - $33.50/hr

If you're ready to grow your technical career while supporting the people who save lives, we'd love to meet you. At Trimedx, we are committed to cultivating a workplace culture where every associate ...

next page

Showing results 1-20

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Calhoun, GA

Technical Support Associate information

See Calhoun, GA salary details

$9

$21

$50

How much do technical support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for technical support associate in Calhoun, GA is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.32 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Calhoun, GA?

For Technical Support Associate jobs in Calhoun, GA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Calhoun, GA look for?

The top searched job categories for Technical Support Associate jobs in Calhoun, GA are:

What cities near Calhoun, GA are hiring for Technical Support Associate jobs?

Cities near Calhoun, GA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Calhoun, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,337 per year, or $21.8 per hour.

Equipment Technical Support Representative

YANMAR America

Adairsville, GA • On-site

$44K - $56K/yr

Full-time

PTO

Re-posted 9 days ago

Job description

Technical Support Representative – Off-Road Equipment

Adairsville, GA | Full-Time | $44,000 - $56,000 Annual Salary

Not an IT Help Desk Position

Are you passionate about diesel engines, off-road equipment, and helping others solve technical problems?

YANMAR America is seeking a Technical Support Representative to provide technical assistance and troubleshooting support for our Industrial Engine, Construction, Agriculture, and UTV product lines. This position serves as a key technical resource for dealers, OEMs, customers, and internal teams throughout North America.

This is not an IT, software, networking, or computer support position. We are looking for candidates with experience supporting, troubleshooting, repairing, maintaining, or servicing diesel engines, construction equipment, agricultural equipment, industrial equipment, heavy-duty trucks, or similar machinery.

If you enjoy solving technical problems, helping customers, and sharing your knowledge with others, we want to hear from you.

What You'll Do

  • Serve as the primary technical support contact for dealers, OEMs, customers, and internal personnel.

  • Troubleshoot equipment issues and provide repair recommendations using technical manuals, diagnostic tools, service publications, and company resources.

  • Assist dealers with machine diagnostics, maintenance recommendations, and standard repair procedures.

  • Use Salesforce CRM and case management tools to document and track technical support cases through resolution.

  • Support warranty-related inquiries and assist dealers with warranty procedures and pre-authorization requirements.

  • Utilize remote diagnostic and monitoring tools to investigate and resolve equipment issues in the field.

  • Coordinate dealer visits and technical support activities as needed.

  • Support Business Development Managers and Aftermarket Sales teams with technical product knowledge and customer support.

  • Build and maintain technical expertise on YANMAR engines, construction equipment, agricultural equipment, UTVs, electronic controls, hydraulic systems, and diagnostic tools.

  • Participate in dealer visits, customer visits, trade shows, and product training activities.

  • Continuously improve customer service and technical support processes.

What We're Looking For

  • Minimum of 2 years of hands-on experience in a technical, diagnostic, service, dealership, rental equipment, fleet maintenance, or equipment support role.

  • Experience working with diesel engines, construction equipment, agricultural equipment, industrial equipment, heavy-duty trucks, marine equipment, or similar machinery.

  • Ability to troubleshoot mechanical, electrical, hydraulic, and electronic equipment issues.

  • Familiarity with diagnostic equipment such as volt/ohm meters, CAN bus interfaces, OBD diagnostic tools, or similar equipment.

  • Strong verbal and written communication skills with the ability to explain technical concepts to customers and dealers.

  • Strong customer service and problem-solving skills.

  • Ability to manage multiple priorities and work independently.

  • Associates degree, technical certification, or equivalent combination of education and experience.

  • Experience using CRM systems, technical publications, service manuals, and diagnostic software is preferred.

  • Bilingual (English/Spanish) is a plus.

Why Join YANMAR?

  • Join a globally recognized leader in diesel engines and off-road equipment.

  • Work alongside experienced technical professionals in a collaborative environment.

  • Gain exposure to Industrial Engine, Construction, Agriculture, and UTV product lines.

  • Ongoing technical training and professional development opportunities.

  • Competitive benefits package and paid time off.

  • Opportunity to make a direct impact on dealer success and customer satisfaction.

  • Approximately 10% travel for dealer support, customer visits, training, and industry events.

If you're looking for an opportunity to apply your equipment knowledge, develop your technical expertise, and help customers keep their equipment running at peak performance, apply today and become part of the YANMAR team.

Apply