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Technical Support Associate Jobs in Auburn, AL (NOW HIRING)

Toulouse Tire Pros

Assistant Manager

Wetumpka, AL · On-site

$50K - $70K/yr

Join us as an Assistant Manager where your technical skills combined with leadership abilities will ... Job Summary The Assistant Store Manager is responsible for supporting the Store Manager / Ownership ...

4pconsultinginc

Data Analyst 1

Auburn, AL · On-site

... support of server equipment within the Data Hall. This role requires strong technical skills ... Associate's degree in IT, Computer Science, or related field; or equivalent hands-on experience.

LRAssociates, LLC

Executive Housekeeper

Tuskegee, AL

We support Federal, State, and Local Governments as well as Private Industry by offering skilled personnel throughout a wide array of technical disciplines. LR Associates, LLC is seeking an Executive ...

LRAssociates, LLC

Executive Housekeeper

Tuskegee, AL · On-site

We support Federal, State, and Local Governments as well as Private Industry by offering skilled personnel throughout a wide array of technical disciplines. LR Associates, LLC is seeking an Executive ...

Carolina Handling

Automation Engineer

Opelika, AL · On-site

... coordinating and supporting technical activities across multiple departments, systems, and ... Providing guidance and support to junior Associates, serving as an example of excellence in the ...

Neptune

Electronics Technician SNE

Tallassee, AL · On-site

... and support electronics products. This individual will apply his/her technical skills to build ... Education: 2-year Associate Degree in electronic technology or equivalent military training Related ...

Service Global, Inc

Desktop EUC L1

Alexander City, AL · On-site

$18 - $22.75/hr

Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops ... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis ...

Kroger

Fuel Center Clerk

Lanett, AL

$13.50 - $16/hr

Familiarity with industry/technical terms and processes * Ability to work in a fast-paced ... Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Auburn, AL

Technical Support Associate information

See Auburn, AL salary details

$9

$20

$47

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Auburn, AL is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.12 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Auburn, AL?

The most popular types of Technical Support jobs in Auburn, AL are:

What are popular job titles related to Technical Support Associate jobs in Auburn, AL?

For Technical Support Associate jobs in Auburn, AL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Auburn, AL look for?

The top searched job categories for Technical Support Associate jobs in Auburn, AL are:

What cities near Auburn, AL are hiring for Technical Support Associate jobs?

Cities near Auburn, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Auburn, AL as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,925 per year, or $20.6 per hour.

Assistant Manager

Toulouse Tire Pros

Wetumpka, AL • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision

Re-posted 27 days ago

Job description

Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

Company Overview
At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.  Join us as an Assistant Manager where your technical skills combined with leadership abilities will make a positive impact on our team's success.  We value energetic professionals who are passionate about automotive repair and are dedicated to delivering outstanding service every day.
 
Job Summary
The Assistant Store Manager is responsible for supporting the Store Manager / Ownership in meeting or exceeding sales, unit and profit targets, managing all functions within the store and plays a lead role in coaching and directing store associates. In this role, you will lead daily operations within the service department, ensuring efficient workflow, exceptional customer service, and high-quality vehicle maintenance services.  Your experience and expertise will help drive customer satisfaction and maintain a productive work environment.  
Great growth and career opportunities.
 
Responsibilities
  • Oversee daily shop operations related to tire services, oil changes, wheel alignments, and minor mechanical repairs.
  • Supervise and support technicians in performing automotive diagnostics, brake repairs, suspension work, and other mechanical tasks.
  • Assist customers by providing clear explanations of services performed and recommended repairs to enhance their experience.
  • Ensure employees are operating safely and following safety guidelines 
  • Maintain accurate records of service work, parts used, and customer interactions for reporting and invoicing purposes.
  • Support inventory management by monitoring stock levels of tires, oils, filters, hand tools, power tools, and automotive parts. 
 
Desired Qualifications
  • High School diploma or GED 
  • 2+ years of experience in the automotive industry as a Lead or Supervisory role
  • 1+ years of experience in retail sales
  • Proficiency with automotive diagnostics tools and auto estimating software to accurately assess vehicle issues
  • Experience managing inventory 
  • Knowledge of tires, tire related services, automotive services, and of retail business environment
  • Ability to communicate effectively with customers, associates and management
  • Ability to multitask effectively 
  • Excellent customer service skills with the ability to communicate technical information clearly to clients
  • Commitment to maintaining a safe work environment by following all safety protocols and procedures
  • Valid driver’s license and ability to operate company and customer vehicles
  • Preferred Experience:  Proven dealership or automotive service center experience with a strong background in tire service, oil changes, alignments and minor mechanical repairs
     

 
Benefits and Perks
  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits