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Technical Support Associate Jobs in Auburn, AL (NOW HIRING)

Verathon Inc

Senior Electronics Technician 2

Tallassee, AL · On-site

$65 - $95/hr

... to provide technical support for existing products and new product builds. The successful ... Requirements Education: 2-year Associate Degree in Electronic Technology or Avionics or equivalent ...

New

Levelociti

Senior Tax Associate/Tax Supervisor

Auburn, AL · On-site

$80K - $120K/yr

Collaborate with other departments on tax-related matters (e.g., audit support, advisory projects ... Strong technical knowledge of U.S. federal and state tax laws * Excellent organizational ...

GE Aerospace

Facilities Specialist

Auburn, AL · On-site

Provide technical support and guidance to controls technicians for out-of-the-ordinary electronics ... Associate's degree or a high school diploma/GED from an accredited school or institution GE Desired ...

Tuskegee University

Post Doctoral Associate

Tuskegee, AL · On-site

$54 - $70/hr

Experience in developing publications, including journal articles, and technical reports * Good ... YES Will this positon be supported using grants or contract funding? YES Number of Vacancies ...

LR-Associates LLC

Executive Housekeeper

Tuskegee, AL · On-site

We support Federal, State, and Local Governments as well as Private Industry by offering skilled personnel throughout a wide array of technical disciplines. LR Associates, LLC is seeking an Executive ...

IWS, LLC

Assembly Line Supporter

West Point, GA · On-site

Support daily assembly and manufacturing operations to meet production, quality, and safety goals ... Associate degree or additional technical education is a plus. * Ability to understand and follow ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Auburn, AL

Technical Support Associate information

See Auburn, AL salary details

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How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Auburn, AL is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.12 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Auburn, AL?

The most popular types of Technical Support jobs in Auburn, AL are:

What are popular job titles related to Technical Support Associate jobs in Auburn, AL?

For Technical Support Associate jobs in Auburn, AL, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Auburn, AL look for?

The top searched job categories for Technical Support Associate jobs in Auburn, AL are:

What cities near Auburn, AL are hiring for Technical Support Associate jobs?

Cities near Auburn, AL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Auburn, AL as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,925 per year, or $20.6 per hour.

Senior Electronics Technician 2

Verathon Inc

Tallassee, AL • On-site

$65 - $95/hr

Other

Posted 2 days ago

New

Job description

As an essential part of the R&E Team, the Sr. Electronics Technician II is a leadership position in the Electronics Lab, responsible for mentoring less experienced technicians, fostering a positive work environment, and helping facilitate lab operation. Must be in expert in component level soldering with both soldering iron and hot air gun. Must be able to read and understand Electronic Schematics. This person performs a primary role in testing of new products for compliance with company design and certification standards and is responsible for design validation testing of Neptune products. In addition, this individual will automate routine tests as necessary, design/build custom fixtures, oversee equipment maintenance, perform root cause investigation, and other duties assigned by the Electronics Lab Supervisor. Under guidance of Project Engineers, the Sr. Electronics Technician II often assists with preparing engineering documentation – including specifications, process documents, test procedures, test reports – in accordance with company practices and policies. On occasion, travels to domestic and foreign manufacturing facilities and customer sites to provide technical support for existing products and new product builds. The successful individual must possess excellent communications skills and be well organized, detail oriented, and self-directed.

Objectives
  • Create and perform automated testing of electronic products and software for function validation, performance characterization, and failure mode identification.
  • Design test circuits and fixtures and write LabVIEW programs as needed to automate testing.
  • Troubleshoot electronic circuits, systems, and test fixtures.
  • Create and maintain documentation of product material lists, parts drawings, and other project data.
  • Mentor/train less experienced technicians.
Requirements

Education: 2-year Associate Degree in Electronic Technology or Avionics or equivalent military training.

Related Experience: 7+ years minimum as a Technician.

Soft Skills: Time management, self-starter, ability to multi-task, excellent verbal/written communication

Special Skills: Advanced soldering/de-soldering at the component level, advanced computer skills, some programming proficiency (LabVIEW preferred), Windows/Linux Command Line/Terminal familiarity, use of electronic test equipment including Oscilloscope/Spectrum Analyzer, VNA, following test procedures, and test automation. RF background a plus.

#HP1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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About Verathon

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Bothell, WA, US

Year founded

1984

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