ZipRecruiter

Log In

1

Technical Support Associate Jobs in Appleton, WI

Endries

Sr. Warehouse Associate

Brillion, WI · On-site

$15.75 - $18.75/hr

Provide day to day technical support to warehouse associates in relation to standard process and problem solving. * Receive, pick, pack, inspect and ship products to customers * Verify and process ...

CMD CORPORATION

Technical Writer

Appleton, WI · On-site

Support customer success by preparing documentation that helps users safely install, operate ... An Associate's degree with comparable experience may be considered. * 3+ years of experience in ...

Durr Megtec

Technical Service Manager

De Pere, WI

$111K - $112K/yr

... Support a team culture of continuous improvement and technical excellence Qualifications Bachelor's degree in business or technical discipline In lieu of a bachelor's degree, an associate's or ...

CMD CORPORATION

System Administrator

Appleton, WI · On-site

This role provides advanced technical support, works independently on complex issues, and manages ... Associate's or bachelor's degree in Information Technology, Computer Science, or a related field ...

Festival Foods

Self-Checkout Attendant

Oshkosh, WI · On-site

... associate benefits and programs. Job Summary Job Title: Self-Checkout Attendant Reports To: Guest ... This role involves providing technical support, troubleshooting issues, and enhancing the overall ...

Festival Foods

Self-Checkout Attendant

Oshkosh, WI · On-site

$12 - $14.50/hr

... associate benefits and programs. Job Summary Job Title: Self-Checkout Attendant Reports To: Guest ... This role involves providing technical support, troubleshooting issues, and enhancing the overall ...

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Appleton, WI

Technical Support Associate information

See Appleton, WI salary details

$10

$24

$55

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Appleton, WI is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Appleton, WI? For Technical Support Associate jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Appleton, WI look for? The top searched job categories for Technical Support Associate jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Technical Support Associate jobs? Cities near Appleton, WI with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Sr. Warehouse Associate

Endries International Inc.

Brillion, WI

$15.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Endries International rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

174th of 416 rated retail wholesalers

Job description

Endries International Inc. has an opening for a 3rd Shift Senior Warehouse Associate!  We provide flexible scheduling, a clean work environment and benefits for full-time associates!

The Senior Warehouse Associate will work to efficiently move product through an assigned area to meet customer’s standards. The primary objective is to coordinate all orders received in the warehouse.  This includes referencing our shipping schedule, releasing orders in the correct order, processing them in the Warehouse Management System (WMS) and assigning them to the proper warehouse staff. They are an expert in required functional area of the warehouse and assist with training other associates. They will promote a work culture that represents the organization’s vison, mission, and values.

Essential Functions

  • Train and mentor other warehouse associates, current and new hires.
  • Provide day to day technical support to warehouse associates in relation to standard process and problem solving.
  • Receive, pick, pack, inspect and ship products to customers
  • Verify and process customer orders to their specifications, ensuring accuracy of shipments
  • Track all inventory through the use of radio frequency (RF) scanners to ensure accurate inventory
  • Meet key metrics as defined by Warehouse Leaders which may include safety, culture, customer needs, quality, and on-time delivery
  • Maintain the safety and security of all associates
  • Report to work on time and as scheduled
  • Support key warehouse areas as assigned
  • All other duties as assigned

Required Knowledge/Skills/Abilities

  • Ability to effectively communicate both verbal and nonverbal
  • Problem solving skills
  • Basic math skills
  • Demonstrates expertise in required functional areas of the warehouse

Required Education and Experience

  • High school diploma or equivalent preferred
  • 1+ years of experience in a distribution warehouse
  • Experience with Warehouse Management Systems

Hours - 3rd shift is 4 10-hour days Sunday through Wednesday 9 pm - 7 am

Benefits - Endries offers a great benefits package including medical, dental, and vision available upon your first day of work and company provided life insurance. We also have a generous paid time off policy, a company matched 401k program, and so much more! At Endries, we offer opportunity - not just a job! If you have a strong attendance record, basic math, reading, and writing skills then this opportunity is for you. Apply today!

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

What Endries International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply