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Overnight Remote Chat Support Jobs in Appleton, WI

Atlas Copco

Field Service Technician

Green Bay, WI · On-site +1

$28 - $29/hr

This supports our mission in providing safe and high-quality service that is performed with great ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

Atlas Copco

Field Service Technician

Green Bay, WI · Remote

$28 - $29/hr

This supports our mission in providing safe and high-quality service that is performed with great ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

Bellin

Coding Specialist III

Green Bay, WI · On-site +1

Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Qualifications: Associate degree in ... support when seeking opportunities for growth. * Self-Care Culture: Encourages self-care and ...

State of Wisconsin

Health Physicist

Green Bay, WI · On-site +1

$99K - $104K/yr

Up to 30% statewide travel and overnight stays are required for this position. As an employee of ... Acting as the program lead and providing primary support for rulemaking efforts with DHS 157 and ...

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All JobsChat Support JobsOvernight Remote Chat Support JobsOvernight Remote Chat Support Jobs in Appleton, WI

Overnight Remote Chat Support information

See Appleton, WI salary details

$14

$25

$43

How much do overnight remote chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for overnight remote chat support in Appleton, WI is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by Overnight Remote Chat Support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Chat Support agent, and why are they important?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are Overnight Remote Chat Support jobs?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Appleton, WI? The most popular types of Remote Chat Support jobs in Appleton, WI are:
What are popular job titles related to Overnight Remote Chat Support jobs in Appleton, WI? For Overnight Remote Chat Support jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Chat Support jobs in Appleton, WI look for? The top searched job categories for Overnight Remote Chat Support jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Overnight Remote Chat Support jobs? Cities near Appleton, WI with the most Overnight Remote Chat Support job openings:
Overnight Remote Chat Support jobs near you
Infographic showing various Overnight Remote Chat Support job openings in Appleton, WI as of June 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% Remote job distribution, with an average salary of $52,864 per year, or $25.4 per hour.
Field Service Technician

Field Service Technician

Atlas Copco

Green Bay, WI • On-site, Remote

$28 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Atlas Copco rating

8.3

Company rating: 8.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

112th of 486 rated machine equipment manufacturers

Job description

Your role
To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.
  • You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
  • You will set, install, and pipe compressor systems.
  • You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
  • You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
  • You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
  • You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
  • You will attend training at our Air Academy and train with Senior Service Technicians
  • You will promote and practice proper safety procedures and correct use of personal protective equipment
  • Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
  • You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
  • You will be subject to random drug testing.
To succeed, you will need
  • You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.
  • You are able to work independently and complete tasks within assigned deadlines.
  • You are customer-focused and take ownership of meeting the customer's needs.
  • You can use computers to complete work orders, ordering parts and training.
  • You can supply all basic required tools.
  • You will participate in occasional travel to Rock Hill, SC for paid training.
  • You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
  • You have the ability to use computers to complete work orders
  • A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
  • You have a valid driver's license and are fluent in English.
  • This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.
  • The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.
In return, we offer
  • Attractive benefits Include:
    • Flexible benefits plan including medical, dental, and vision.
    • Generous 401 (k) retirement plan match in addition to an automatic contribution.
    • Competitive paid time off and sick time.
    • Life & Disability insurance.
    • Paid training
    • Excellent paternal, adoption, and maternal leave.
    • Equipped with a company vehicle, laptop, cell phone and uniform.
    • $28- $29/hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.
Job location
Remote position
This role is fully remote. You will be required to travel within a 1 - 2 hour radius surrounding Appleton, WI
#HOY
Contact information
Talent Acquisition Team: Sowmya Prativadi
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
Atlas Copco Compressors LLC is an equal opportunity employer and strictly prohibits discrimination against employees, applicants or any other persons involved in our operations on the basis of race, color, religion, national origin or ancestry, sex, pregnancy (including lactation, childbirth or related medical conditions), sexual orientation, gender identity or expression (including gender nonconformity and status as a transgender or transsexual individual), age, marital status, physical or mental disability, citizenship or immigration status, uniformed servicemember status, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Atlas Copco Compressors LLC also strictly prohibits harassment of employees, applicants or any other persons involved in our operations based on any of these protected categories. These protections apply to all employment decisions, including, but not limited to, recruitment, hiring, training, promotion, and compensation.

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