ZipRecruiter

Log In

2

Overnight Remote Chat Support Jobs in Sun Prairie, WI

ForgeFit

Remote Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Vantage Search Group

Radiologist - Remote

Madison, WI · Remote

$327K - $409K/yr

We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... Overnight position available with elevated compensation. * US Board certification and state license ...

Vantage Search Group

Radiologist - Remote

Madison, WI · Remote

$322K - $403K/yr

We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... Overnight position available with elevated compensation. * US Board certification and state license ...

Vantage Search Group

Radiologist - Remote

Madison, WI · On-site +1

$322K - $403K/yr

We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... Overnight position available with elevated compensation. * US Board certification and state license ...

UWHealth

Service Desk Specialist

Madison, WI · On-site +1

Approved Remote Work States Listing Be part of something remarkable Join the #1 hospital in ... Serve as the first point of contact for customers seeking technical assistance via phone, chat, or ...

Vantage Search Group

Radiologist

Madison, WI · Remote

$322K - $403K/yr

We are seeking Radiologists for remote positions in a well-established Joint Commission accredited ... We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ...

Vantage Search Group

Radiologist

Madison, WI · Remote

$327K - $409K/yr

We are seeking Radiologists for remote positions in a well-established Joint Commission accredited ... We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ...

VIVA USA INC

ServiceNow Application Architect

WI · On-site +1

$54.50 - $74.75/hr

... Teams chat and virtual meetings. ServiceNow certifications are strongly preferred, as the ideal ... support of the platform. Notes : 100% remote within the state, and contractor may have to travel to ...

Danaher

Senior Service Sales Specialist

Madison, WI · On-site +1

$109K - $128K/yr

Support contract renewal and penetration by engaging customers ahead of warranty expiration and ... Ability to travel 10% - 15%, overnight, within territory or locations and/or for company meetings

State of Wisconsin

Grants Specialist-Adv

Madison, WI · On-site +1

$28.24 - $42/hr

This position supports statewide affordable housing efforts by overseeing program operations ... This topic and any remote work flexibility that may be available will be discussed in more detail ...

next page

Showing results 1-20

All JobsChat Support JobsOvernight Remote Chat Support JobsOvernight Remote Chat Support Jobs in Sun Prairie, WI

Overnight Remote Chat Support information

See Sun Prairie, WI salary details

$14

$25

$43

How much do overnight remote chat support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for overnight remote chat support in Sun Prairie, WI is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are popular job titles related to Overnight Remote Chat Support jobs in Sun Prairie, WI?

For Overnight Remote Chat Support jobs in Sun Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Sun Prairie, WI look for?

The top searched job categories for Overnight Remote Chat Support jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Overnight Remote Chat Support jobs?

Cities near Sun Prairie, WI with the most Overnight Remote Chat Support job openings:

Overnight Remote Chat Support jobs near you

Remote Customer Service Specialist

ForgeFit

Madison, WI • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply