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Technical Support Analyst Remote Jobs in Boca Raton, FL

ClinDCast LLC

Xactly Developer

Delray Beach, FL · Remote

$70 - $80/hr

Provide technical support and user training for Xactly systems Required Qualifications: * Proven ... Exposure to cloud platforms such as AWS or Azure This is a remote position.

ClinDCast LLC

Epic Tapestry Analyst

Delray Beach, FL · Remote

$65/hr

Collaborate with clinical and technical teams to support analytics initiatives. Qualifications: * Experience with Epic Cogito, Clarity, and/or Caboodle. * Proficient in SQL and data visualization ...

Everon LLC

HR Technology Analyst

Boca Raton, FL · On-site +1

Provide day-to-day functional and technical support for UKG Pro and UKG WFM, with primary ownership ... Analyze HR and payroll data flows to identify opportunities for optimization, automation, and ...

Maximus

Technical Project Manager

Boca Raton, FL · Remote

This is a fully remote position. Why Join Maximus? - Competitive Compensation - Bonus opportunities ... and support ticket triage process * Strong analytical skills * Experience in change request ...

New

Maximus

Technical Project Manager

Lake Worth, FL · Remote

This is a fully remote position. Why Join Maximus? - Competitive Compensation - Bonus opportunities ... and support ticket triage process * Strong analytical skills * Experience in change request ...

New

DataAnnotation

SOC Analyst

Davie, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DataAnnotation

SOC Analyst

Coral Springs, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DataAnnotation

SOC Analyst

Sunrise, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DataAnnotation

Cybersecurity Analyst

Sunrise, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DataAnnotation

SOC Analyst

West Palm Beach, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DataAnnotation

Cybersecurity Analyst

Miami Gardens, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DataAnnotation

Cybersecurity Analyst

Plantation, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DataAnnotation

SOC Analyst

Pembroke Pines, FL · Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

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How much do technical support analyst remote jobs pay per hour?

As of May 29, 2026, the average hourly pay for technical support analyst remote in Boca Raton, FL is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $29.66 per hour, depending on experience, location, and employer.

What is a Technical Support Analyst Remote job?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.
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Technical Support Analyst Remote jobs near you
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual Solutions

Plantation, FL • Remote

$17 - $21.50/hr

Full-time

Posted 2 days ago

Job description

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify!
Earn revenue from day one. Certification is now paid!
If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.
The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks.
What you will do as a Fintech Customer Support Representative:
  • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
  • Deliver excellent service by actively listening and helping callers uncover the best solution.

What's needed to service this client:
  • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
  • Financial Services support experience is preferred but not required.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
  • High School diploma or equivalent.
  • Background check and drug test required.

What would be great to have:
  • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug test are required.

Apply