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3Rd Shift Remote Desktop Support Engineer Jobs in Boca Raton, FL

Cloud

Senior Cloud Development Engineer

Fort Lauderdale, FL · On-site +1

$53 - $71/hr

Senior Cloud Development Engineer Citrix -- the recognized leader in VDI, Desktop-as-a-Service and ... remote working, from anywhere, using any device. Our platform delivers high-performance user ...

Citrix

Senior Cloud Development Engineer

Fort Lauderdale, FL · On-site +1

$53 - $71/hr

* * Citrix -- the recognized leader in VDI, Desktop-as-a-Service and application delivery solutions ... remote working, from anywhere, using any device. Our platform delivers high-performance user ...

Cloud

Senior Cloud Engineer

Fort Lauderdale, FL · On-site +1

$53 - $71/hr

Senior Cloud Engineer Citrix is the recognized leader in VDI, Desktop-as-a-Service and application ... remote working, from anywhere, using any device. Our platform delivers high-performance user ...

Citrix Systems Inc

Senior Cloud Engineer

Fort Lauderdale, FL · On-site +1

$53 - $71/hr

About the Company Citrix is the recognized leader in VDI, Desktop-as-a-Service and application ... remote working, from anywhere, using any device. Our platform delivers high-performance user ...

Citrix

Senior Cloud Engineer

Fort Lauderdale, FL · On-site +1

$53 - $71/hr

About the Company Citrix is the recognized leader in VDI, Desktop-as-a-Service and application ... remote working, from anywhere, using any device. Our platform delivers high-performance user ...

VXIT

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Project Engineer - MSP

West Palm Beach, FL · Remote

$110K - $120K/yr

Minimum 6 years' experience in a L3 Support or IT Projects role. * You must have experience working ... Azure Virtual Desktop experience is a plus. * Ability to scope and estimate projects accurately ...

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3Rd Shift Remote Desktop Support Engineer information

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How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Boca Raton, FL is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd Shift Remote Desktop Support Engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd Shift Remote Desktop Support Engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What is a 3rd Shift Remote Desktop Support Engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What are popular job titles related to 3Rd Shift Remote Desktop Support Engineer jobs in Boca Raton, FL? For 3Rd Shift Remote Desktop Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching 3Rd Shift Remote Desktop Support Engineer jobs in Boca Raton, FL look for? The top searched job categories for 3Rd Shift Remote Desktop Support Engineer jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for 3Rd Shift Remote Desktop Support Engineer jobs? Cities near Boca Raton, FL with the most 3Rd Shift Remote Desktop Support Engineer job openings:
3Rd Shift Remote Desktop Support Engineer jobs near you

Support Engineer

Blake Smith Staffing, LLC

Fort Lauderdale, FL • On-site, Remote

Other

This job post has expired today. Applications are no longer accepted.

Job description

About the Role
A confidential organization is seeking a Support engineer to deliver high-touch technical support to senior business leaders and ensure seamless technology experiences across office, remote, and travel environments. This role is the visible face of IT, providing expert troubleshooting, proactive solutions, and personalized service to high-profile users.
Responsibilities
Executive Support
• Provide 24/7 personalized support to senior executives and stakeholders
• Tailor solutions to individual preferences and handle urgent requests
• Lead executive-focused tech initiatives and manage communications around changes
• Travel to offices, residences, and client sites as needed
Desktop & Mobile Support
• Troubleshoot issues across Windows, MacOS, and mobile platforms
• Support iPhones, iPads, and MDM policies
• Ensure smooth integration of multiple technologies
Application Support
• Assist with Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• Resolve application-related issues and collaborate with IT teams
Audio Visual Support
• Set up and maintain AV systems and video collaboration tools (Zoom, Slack, Teams, Webex)
• Support hybrid meetings, webinars, and presentations
Remote & On-Site Support
• Provide remote assistance for users working from home or traveling
• Offer on-site support for critical issues and hardware deployments
Security & Compliance
• Educate users on security best practices
• Ensure compliance with internal policies and data protection standards
Documentation & Training
• Maintain records of support activities and system configurations
• Create guides and conduct training sessions
Collaboration & Continuous Improvement
• Work with internal IT teams and external vendors
• Stay current on emerging technologies and suggest process improvements
Qualifications
• Bachelor's degree in IT or related field (preferred)
• 10+ years of experience in technical or desktop support
• Expertise in Windows, Microsoft 365, and MacOS
• Familiarity with JAMF, Intune, Azure, AWS/AVD
• Experience with Zoom, Slack, Teams, and AV systems
• Bonus: Knowledge of Terraform, GitHub, Azure DevOps, CI/CD pipelines
• Certifications such as CompTIA A+, Microsoft Modern Desktop Administrator, or ACSP are a plus
Skills
• Strong problem-solving and critical thinking
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks
• Customer-focused mindset with a passion for service
• Broad knowledge of IT solutions and services
This position is based near Miami, FL and requires the employee to be physically present at the office.

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