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3Rd Shift Remote Desktop Support Engineer Jobs in Boca Raton, FL

ServiceNow

Senior Staff Database Engineer

West Palm Beach, FL · On-site +1

$102K - $139K/yr

In this role you will support the infrastructure by learning the platform from end to end. What you ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

ServiceNow

Senior Staff Database Engineer

West Palm Beach, FL · On-site +1

$102K - $139K/yr

In this role you will support the infrastructure by learning the platform from end to end. What you ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

This is a remote position with a preference for candidates located within the Pacific Time Zone ... Obtain information from customers and technical organizations, engineering, software and product ...

Motorola

Senior DevOps Engineer (US REMOTE)

Plantation, FL · Remote

$140K - $170K/yr

... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ... Provision and support configuration of relational databases with an emphasis on high availability ...

Wood Plc

Distribution Engineer

West Palm Beach, FL · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing ...

Wood Plc

Distribution Engineer

West Palm Beach, FL · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing ...

ARC Group

Azure Cloud Data Engineer

Weston, FL · Remote

$108K - $130K/yr

AZURE DATA ENGINEER (REMOTE) ARC Group has an immediate opportunity for an aspiring Azure / Cloud ... Azure support experience driving resolution of complex critical problems from problem ...

RS&H

Senior Water Resources Engineer

Fort Lauderdale, FL · On-site +1

This position will have the ability to work a hybrid schedule of in-office and remote. As part of ... This position may also provide technical guidance and assign tasks to junior and support staff for ...

RS&H

Senior Water Resources Engineer

Fort Lauderdale, FL · On-site +1

This position will have the ability to work a hybrid schedule of in-office and remote. As part of ... This position may also provide technical guidance and assign tasks to junior and support staff for ...

RS&H

Water Resources Engineer II

Fort Lauderdale, FL · On-site +1

$75K - $102K/yr

This position will have the ability to work a hybrid schedule of in-office and remote. As part of ... It is the responsibility of all third-party recruiting and employment agencies to know and adhere ...

RS&H

Water Resources Engineer II

Fort Lauderdale, FL · On-site +1

$75K - $102K/yr

This position will have the ability to work a hybrid schedule of in-office and remote. As part of ... It is the responsibility of all third-party recruiting and employment agencies to know and adhere ...

RELX

Senior Site Reliability Engineer II

Boca Raton, FL · On-site +1

$125K - $209K/yr

If not, this role is fully remote. We do not restrict applicants based on job site or posting ... Experience supporting production systems through incident response and on-call rotations

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3Rd Shift Remote Desktop Support Engineer information

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$9

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How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Boca Raton, FL is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.18 per hour, depending on experience, location, and employer.

What is a 3rd shift remote desktop support engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd shift remote desktop support engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd shift remote desktop support engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What are popular job titles related to 3Rd Shift Remote Desktop Support Engineer jobs in Boca Raton, FL?

For 3Rd Shift Remote Desktop Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:

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The top searched job categories for 3Rd Shift Remote Desktop Support Engineer jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for 3Rd Shift Remote Desktop Support Engineer jobs?

Cities near Boca Raton, FL with the most 3Rd Shift Remote Desktop Support Engineer job openings:

3Rd Shift Remote Desktop Support Engineer jobs near you

Senior Staff Database Engineer

West Palm Beach, FL • On-site, Remote

ServiceNow
IT Services • 5 - 10K employees

8.3

Company rating: 8.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

101st of 246 rated software companies

Great coworkers

People enjoy working here

Good employer

Learn more about ServiceNowexternal

$102K - $139K/yr

Full-time

Re-posted 17 days ago

Job description

Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
Please Note: This role includes on-call rotation responsibilities.
Team:
Our SWAT (Software Action Team) ensures the production stability of customer applications and infrastructure services. Our engineers are the last line of defense - production champions who own stability at every service level and act as the ultimate escalation point for internal and external customers.
We are looking for a strong database engineer with deep technical expertise, sharp logical reasoning, and the flexibility to thrive in a fast-paced, high-stakes environment. If you are passionate about chasing down complex issues in large-scale distributed systems under real-world load, this role is for you. In this role you will support the infrastructure by learning the platform from end to end.
What you get to do in this role:
  • Become an SME in production database troubleshooting, ServiceNow instance performance, and Linux performance analysis - both on-prem and on Hyperscaler
  • Own complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets at scale.
  • Develop observability tooling and automation to prevent recurrence of critical issues
  • Influence infrastructure decisions that shape our multi-tenant cloud platform
  • Mentor and collaborate with engineers across operations, support, and development.

Qualifications
To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience in database engineering in large-scale, enterprise environments - database-focused background required.
  • Deep PostgreSQL expertise including MVCC, transaction management, vacuum mechanics, WAL architecture, advanced query performance tuning, buffer management, and backup/restore
  • Experience supporting large-scale, multi-tenant SaaS, PaaS, or cloud infrastructure platforms
  • Strong Unix/Linux skills - file system navigation, permissions, process management, performance diagnostics.
  • Deep understanding of RedHat Linux internals with hands-on expertise diagnosing CPU, memory, and I/O issues at the OS level
  • Experience with public cloud platforms (AWS, Azure, GCP).
  • Strong problem-solving ability, logical thinking, and a genuine curiosity to understand complex systems end to end.

Desired Skills:
  • Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
  • Scripting proficiency: shell, Python, JavaScript, Ansible.
  • Experience with schemas, replication, indexing, and query optimization techniques
  • Familiarity with Kubernetes and CI/CD pipelines

What sets the right candidate apart:
  • You are not a generalist. You are a database engineer first - someone who has spent years going deep on database internals in production environments at large organizations. You bring strong logical reasoning, adapt quickly to new problems, and are comfortable owning high-pressure incidents end to end.

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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Benefits

Hours and flexibility

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