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Work From Home Technical Support Representative Jobs in Boca Raton, FL

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Work From Home Technical Support Representative information

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$11

$19

$30

How much do work from home technical support representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for work from home technical support representative in Boca Raton, FL is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.74 per hour, depending on experience, location, and employer.

What is a work from home technical support representative?

A Work From Home Technical Support Representative provides remote assistance to customers experiencing technical issues with a product or service. They troubleshoot problems, guide users through solutions, and escalate complex issues when needed. This role requires strong communication skills, technical knowledge, and the ability to work independently. Representatives often support customers via phone, email, or chat while following company policies and procedures.

What does a typical workday look like for a work from home technical support representative?

A typical workday as a Work From Home Technical Support Representative involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users to resolve problems with products or services. You'll often juggle multiple cases simultaneously, documenting each interaction in the company’s helpdesk or CRM system. Though remote, you may participate in regular team meetings and collaborate with engineers or other support team members to address complex issues. Expect a structured schedule, often with set shifts, and opportunities for ongoing training to stay current with product updates and troubleshooting techniques.

What are the key skills and qualifications needed to thrive as a work from home technical support representative?

To thrive as a Work From Home Technical Support Representative, you need strong troubleshooting abilities, technical knowledge of relevant products or services, and typically at least a high school diploma or equivalent. Familiarity with remote desktop tools, helpdesk software, ticketing systems, and sometimes certifications like CompTIA A+ are often required. Outstanding verbal communication, patience, and time management set high performers apart in this role. These qualities are crucial for efficiently resolving customer issues, maintaining service quality, and ensuring customer satisfaction in a remote setting.

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For Work From Home Technical Support Representative jobs in Boca Raton, FL, the most frequently searched job titles are:

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Work From Home Technical Support Representative jobs near you
Infographic showing various Work From Home Technical Support Representative job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,577 per year, or $20 per hour.

Technical Sales Representative - Work From Home In Boca Raton, FL

Next Step Systems

Boca Raton, FL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Technical Sales Representative - Work From Home In Boca Raton, FL
This Technical Sales Representative position is responsible for creating new clients/leads as well as adding services to existing clients. Services include but are not limited to Data Center, Unified Communications, Disaster Recovery, Network Security, Anything as a Service (Xaas). This position is 100% Remote and only open for local candidates in the Boca Raton, FL area.
Technical Sales Representative Responsibilities:
- Business Development and Sales: Be responsible for locating new opportunities for the company by visiting existing and new customers.
- Client Relationships: Must be responsive to the customers' needs and follow through on all aspects of request, both written and verbal. Make presentations to various groups as needed.
- Technical Support: As needed, act as technical representative to the customer during the initial contact.
- Customer Management: Has direct contact with people of all levels, both internally and externally, and works with appropriate business groups. Will do other duties as assigned.
- Travel is primarily during the business day, although out-of-the-area and overnight travel may be expected. Some of the travel may be international.
Technical Sales Representative Qualifications:
- B.S. in business/technical/sales or equivalent in education and experience.
- Experience with the following is required: Sales Capacity, Personal Effectiveness/Credibility, Project Management, Client Relationship, Communication Proficiency, Teamwork Orientation, Technical Capacity, and Time Management.
-IT Sales experience is a big plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boca Raton FL Jobs, Technical Sales Representative, Sales, Project Management, Client Relationship, Time Management, IT Sales, Tech Manager, Remote, Work From Home, Florida Recruiters, Information Technology Jobs, IT Jobs, Florida Recruiting
Looking to hire for similar positions in Boca Raton, FL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Sales Representatives for jobs in Boca Raton, Florida and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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