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Technical Support Analyst Remote Jobs in Oklahoma

BDO

Compliance & Monitoring Analyst

Tulsa, OK · On-site +1

... to support consistent implementation. The incumbent delivers technical assistance, prepares ... remote, office, or BDO offices as required Ability to sit for prolonged periods and lift up to 15 ...

Bowhead

BeyondTrust Administrator

Oklahoma City, OK · Remote

... Remote Access, and Password Safe solutions for our USAF customer. Beyond Trust is part of our ... Offer technical support and troubleshooting for users experiencing issues with the software. * You ...

CSAA

You will support individual account pricing, perform portfolio ratemaking analyses, and lead ... Prepares actuarial findings and documents that are suitable for technical and non-technical ...

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How much do technical support analyst remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technical support analyst remote in Oklahoma is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Oklahoma?

The most popular types of Technical Support Analyst jobs in Oklahoma are:

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For Technical Support Analyst Remote jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Technical Support Analyst Remote jobs in Oklahoma look for?

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Technical Support Analyst Remote jobs near you

Technical Writer - Homeland Security

Team Carney

Oklahoma City, OK • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

This Technical Writer position supports the Department of Homeland Security (DHS), Customs and Border Protection (CBP) in the area of Support Services. The mission-critical program provides comprehensive training, safety, standards, curriculum development, and technical modernization services to ensure national border security agents can operate safely and effectively.
Complex tactical systems and safety procedures are useless if they cannot be easily understood. In this role, you turn dense, technical engineering language into clear, user-friendly handbooks, standard operating procedures, and training guides that keep teams safe and compliant.
  • Location: Remote or Oklahoma City, OK
  • Status: Full-Time / Contingent Upon Contract Award

Who You Are
You are a master of absolute clarity. You have the unique ability to take dense, technical, and complex operational procedures and translate them into clean, user-friendly, and accessible handbooks. You are meticulous about grammar, formatting, and stylistic consistency, and you love collaborating with Subject Matter Experts to capture their technical knowledge accurately.
What You'll Do (Key Responsibilities)
  • Draft Technical Documentation: Research, write, and format detailed operational guides, user manuals, and standard operating procedures (SOPs).
  • Support Curriculum Development: Edit, proofread, and storyboard CBT training scripts, lesson guides, and study manuals.
  • Enforce Style Standards: Maintain and distribute templates and style guides, ensuring complete compliance with CBP writing directives.
  • Manage Repositories: Maintain highly structured documentation repositories, ensuring rigorous version control and accessibility.

What You Bring (Qualifications)
  • Experience: Minimum of 2 years of professional experience in technical writing, editing, or a closely related role.
  • Education: Bachelor's degree in Professional Writing, English, Communications, Journalism, or a related field.
  • Tools: High proficiency with MS Office (Word, PowerPoint), Adobe Acrobat, and modern Content Management Systems (CMS).
  • Clearance: Ability to obtain and maintain a federal background suitability check.

Why You'll Love Working with Team Carney (Benefits & Perks)
When you join our team, you enjoy a robust suite of benefits tailored to support your "whole self":
  • Comprehensive Health: Competitive medical, dental, and vision options (BCBS CareFirst), plus HSA and FSA.
  • Financial Protection: 401(k) with corporate match, and fully paid life and disability insurance.
  • Work-Life Harmony: Generous PTO, 11 paid federal holidays, and 6 weeks of fully paid parental leave.
  • Professional & Personal Growth: Up to $5,000 annually in tuition assistance or student loan repayment, plus $200/year "Get Out and Learn" and $200/year "Get Out and Run" micro-benefits.
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