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Technical Support Analyst Remote Jobs in Tulsa, OK

System One

Technical Support Analyst II

Tulsa, OK · Remote

Overview We are seeking a skilled and customer-focused Technical Support Analyst II to provide ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

System One

Technical Business Analyst

Tulsa, OK · Remote

$135K - $150K/yr

Remote, USA Type: Direct Hire Compensation: $135,000.00 - $150,000.00 Work Model: Remote - offsite ... Support prompt, agent and orchestration design using approved Microsoft and Azure AI tooling where ...

Iff

Technical Service Account Manager

Pryor, OK · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... Provide specialized technical and scientific support for enzyme and yeast applications in customer ...

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an ...

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... Provide technical support for Epic Hyperspace client environments * Troubleshoot system ...

Care ATC Inc

Member Support Specialist

Tulsa, OK · On-site +1

$18 - $21/hr

At least one year of experience in a call center, customer service, help desk, or technical support environment * Previous healthcare experience preferred * Previous remote work experience preferred

Addison Group

Senior Microsoft 365 Analyst

Tulsa, OK · Remote

$45 - $50/hr

Hybrid schedule (Monday-Thursday onsite, Friday remote) Travel: None required Benefits: This ... technical teams and business stakeholders * Provide advanced troubleshooting and Tier III support ...

Addison Group

Senior Microsoft 365 Analyst

Tulsa, OK · Remote

$45 - $50/hr

Hybrid schedule (Monday-Thursday onsite, Friday remote) Travel: None required Benefits: This ... technical teams and business stakeholders * Provide advanced troubleshooting and Tier III support ...

BDO

Compliance & Monitoring Analyst

Tulsa, OK · On-site +1

... to support consistent implementation. The incumbent delivers technical assistance, prepares ... remote, office, or BDO offices as required Ability to sit for prolonged periods and lift up to 15 ...

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

... support. This is a full-time, on-site opportunity to work as part of a large corporation in ... Provide timely technical solutions to in-office and remote workforce regarding hardware and ...

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

... support. This is a full-time, on-site opportunity to work as part of a large corporation in ... Provide timely technical solutions to in-office and remote workforce regarding hardware and ...

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

... support. This is a full-time, on-site opportunity to work as part of a large corporation in ... Provide timely technical solutions to in-office and remote workforce regarding hardware and ...

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How much do technical support analyst remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technical support analyst remote in Tulsa, OK is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $28.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are popular job titles related to Technical Support Analyst Remote jobs in Tulsa, OK?

For Technical Support Analyst Remote jobs in Tulsa, OK, the most frequently searched job titles are:

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Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Tulsa, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,315 per year, or $25.2 per hour.

Technical Support Analyst II

System One

Tulsa, OK • Remote

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Overview

We are seeking a skilled and customer-focused Technical Support Analyst II to provide advanced technical support to end-users. This role serves as the escalation point for complex issues that cannot be resolved at the Tier I level. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and the ability to work independently while supporting a wide range of IT systems and applications.

Key Responsibilities

  • Technical Support
    • Provide second-level support for hardware, software, and network issues.
    • Troubleshoot and resolve escalated tickets from Help Desk I staff.
    • Assist with installation, configuration, and maintenance of desktop systems and applications.
  • System Administration Assistance
    • Support user account management, permissions, and access controls.
    • Perform routine maintenance tasks such as updates, patches, and backups.
    • Assist in monitoring system performance and security.
  • Customer Service
    • Communicate effectively with end-users to understand and resolve technical issues.
    • Document solutions and provide clear instructions to users.
    • Deliver training and guidance on IT best practices when needed.
  • Collaboration & Escalation
    • Work closely with Systems Administrators and IT staff to resolve complex problems.
    • Escalate unresolved issues to Tier III or specialized teams as appropriate.
    • Contribute to knowledge base documentation for recurring issues.
  • Continuous Improvement
    • Identify opportunities to improve support processes and efficiency.
    • Stay current with emerging technologies and recommend improvements.
    • Participate in IT projects and system upgrades as assigned.
Qualifications
  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 2–4 years of experience in IT support or help desk roles.
  • Strong knowledge of Windows and/or macOS environments, Microsoft Office, and common business applications.
  • Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools.
  • Excellent problem-solving, communication, and customer service skills.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support Technician) are a plus.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #208-Rowland Tulsa