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Remote Technical Support Jobs in Tulsa, OK (NOW HIRING)

System One

Technical Support Analyst II

Tulsa, OK · Remote

Technical Support * Provide second-level support for hardware, software, and network issues ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an ...

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... Provide technical support for Epic Hyperspace client environments * Troubleshoot system ...

System One

Technical Business Analyst

Tulsa, OK · Remote

$135K - $150K/yr

Remote, USA Type: Direct Hire Compensation: $135,000.00 - $150,000.00 Work Model: Remote - offsite ... Support prompt, agent and orchestration design using approved Microsoft and Azure AI tooling where ...

Iff

Technical Service Account Manager

Pryor, OK · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... Provide specialized technical and scientific support for enzyme and yeast applications in customer ...

System One

Technical Program Manager

Tulsa, OK · Remote

$130K - $150K/yr

Hybrid - onsite and remote Hours: 40.0 Security Clearance: Not specified Overview We are seeking an experienced Technical Program Manager (TPM) to support and lead strategic initiatives across our ...

Liveops

Remote Spanish Bilingual Customer Service

Tulsa, OK · Remote

$14.25 - $17.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

ABB

Senior Technical Business Developer - Grid Automation

OK · Remote

$89K - $117K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Tulsa, OK

Remote Technical Support information

See Tulsa, OK salary details

$13

$23

$40

How much do remote technical support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote technical support in Tulsa, OK is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a Remote Technical Support specialist, and why are they important?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by Remote Technical Support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are the most commonly searched types of Technical Support jobs in Tulsa, OK? The most popular types of Technical Support jobs in Tulsa, OK are:
What are popular job titles related to Remote Technical Support jobs in Tulsa, OK? For Remote Technical Support jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support jobs in Tulsa, OK look for? The top searched job categories for Remote Technical Support jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Remote Technical Support jobs? Cities near Tulsa, OK with the most Remote Technical Support job openings:
Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Tulsa, OK as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,486 per year, or $23.8 per hour.

Technical Support Analyst II

System One

Tulsa, OK • Remote

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 3 hours ago

Job description

Overview

We are seeking a skilled and customer-focused Technical Support Analyst II to provide advanced technical support to end-users. This role serves as the escalation point for complex issues that cannot be resolved at the Tier I level. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and the ability to work independently while supporting a wide range of IT systems and applications.

Key Responsibilities

  • Technical Support
    • Provide second-level support for hardware, software, and network issues.
    • Troubleshoot and resolve escalated tickets from Help Desk I staff.
    • Assist with installation, configuration, and maintenance of desktop systems and applications.
  • System Administration Assistance
    • Support user account management, permissions, and access controls.
    • Perform routine maintenance tasks such as updates, patches, and backups.
    • Assist in monitoring system performance and security.
  • Customer Service
    • Communicate effectively with end-users to understand and resolve technical issues.
    • Document solutions and provide clear instructions to users.
    • Deliver training and guidance on IT best practices when needed.
  • Collaboration & Escalation
    • Work closely with Systems Administrators and IT staff to resolve complex problems.
    • Escalate unresolved issues to Tier III or specialized teams as appropriate.
    • Contribute to knowledge base documentation for recurring issues.
  • Continuous Improvement
    • Identify opportunities to improve support processes and efficiency.
    • Stay current with emerging technologies and recommend improvements.
    • Participate in IT projects and system upgrades as assigned.
Qualifications
  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 2–4 years of experience in IT support or help desk roles.
  • Strong knowledge of Windows and/or macOS environments, Microsoft Office, and common business applications.
  • Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools.
  • Excellent problem-solving, communication, and customer service skills.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support Technician) are a plus.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #208-Rowland Tulsa