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Remote Technical Support Jobs in Moore, OK (NOW HIRING)

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

You'll provide in-person and remote technical support across company sites, with up to 50% travel using a company vehicle. This position requires strong technical aptitude, a proactive mindset, and a ...

KEYENCE

Field Application Engineer '27

Oklahoma City, OK · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Addison Group

End User Support

Oklahoma City, OK · Remote

$20 - $22/hr

Provide Tier I and Tier II technical support to end users via phone, email, ticketing system, and ... Experience supporting remote users and hybrid work environments * Familiarity with Intune, SCCM, or ...

NOV, Inc.

Sr. Operations Manager

Yukon, OK · Remote

The Senior Operations Manager - Digital Completion Solutions (DCS) is responsible for leading and optimizing the global delivery of remote monitoring, analytics, and technical support services for ...

ITW Avery Weigh-Tronix

Dillon Product Manager

Yukon, OK · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Addison Group

Helpdesk Technician

Oklahoma City, OK · Remote

$21 - $23/hr

Provide desktop and end-user technical support for hardware, software, and system issues ... Basic understanding of networking concepts and remote support tools * Experience imaging, deploying ...

Bowhead

BeyondTrust Administrator

Oklahoma City, OK · Remote

... Remote Access, and Password Safe solutions for our USAF customer. Beyond Trust is part of our ... Offer technical support and troubleshooting for users experiencing issues with the software. * You ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Moore, OK

Remote Technical Support information

See Moore, OK salary details

$13

$25

$43

How much do remote technical support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote technical support in Moore, OK is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a Remote Technical Support specialist, and why are they important?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by Remote Technical Support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are the most commonly searched types of Technical Support jobs in Moore, OK? The most popular types of Technical Support jobs in Moore, OK are:
What job categories do people searching Remote Technical Support jobs in Moore, OK look for? The top searched job categories for Remote Technical Support jobs in Moore, OK are:
What cities near Moore, OK are hiring for Remote Technical Support jobs? Cities near Moore, OK with the most Remote Technical Support job openings:
Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Moore, OK as of July 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,175 per year, or $25.1 per hour.

IT Support Technician

Addison Group

Oklahoma City, OK • Remote

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

Role: IT Support Technician

Location: Oklahoma City, OK (On-site)

Salary Range: $45,000 - $65,000 annually depending on experience

Benefits: The position is eligible for medical, dental, vision, and 401(k).

**Must be authorized to work in the United States. Sponsorship for work authorization is not available for this position.

Position Summary:

We are seeking a self-motivated and service-oriented IT Service Desk Support Specialist to join our team in Oklahoma City. This role is ideal for someone who enjoys working independently with minimal supervision, building relationships with end users, and taking ownership of support needs across various locations.

You’ll provide in-person and remote technical support across company sites, with up to 50% travel using a company vehicle. This position requires strong technical aptitude, a proactive mindset, and a willingness to jump into projects and cross-train in other areas of IT when ticket volume is low.

Key Responsibilities:

  • Deliver responsive Tier 1–2 support for hardware, software, networking, and peripherals
  • Serve as a primary contact for technical issues via ticketing system, email, and phone
  • Travel to off-site company locations using a company-provided vehicle to resolve technical issues
  • Assist with onboarding of new employees, hardware setups, and user access provisioning
  • Contribute to internal IT projects, process improvements, and system rollouts when available
  • Document technical solutions and maintain accurate service records
  • Build and maintain positive working relationships with employees across departments
  • Work hands-on in a fast-paced, team-oriented environment with a high level of initiative

Qualifications:

  • 2+ years of experience in IT service desk or field support
  • Proficiency in Windows OS, Microsoft 365, basic networking, and Active Directory
  • Experience using remote desktop tools and IT ticketing systems
  • Valid driver’s license (for company vehicle use)
  • Excellent communication skills and a customer-focused attitude
  • Strong organizational and time-management skills
  • IT certifications (CompTIA A+, Network+, etc.) a plus
  • High school diploma or equivalent required; associate degree preferred

Why choose Addison IT?

·      Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

·      Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

·      Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

·      Connections: You connect directly with hiring managers from renowned organizations

·      Options: You are presented with multiple employment options near your home

·      Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.