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Technical Support Analyst Remote Jobs in Colorado

Fiber Designer

Denver, CO · On-site +1

$75K - $90K/yr

Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to ... Strong analytical abilities and professional communication skills. PREFERRED QUALIFICATIONS

Systems Analyst I

Westminster, CO · On-site +1

$60K - $73K/yr

DataLab USA ™ is an analytics and technology driven database marketing consultancy. We combine ... technical user support * Conduct remote support sessions using remote session tools and perform ...

Systems Analyst I

Westminster, CO · On-site +1

$60K - $73K/yr

DataLab USA is an analytics and technology driven database marketing consultancy. We combine ... technical user support * Conduct remote support sessions using remote session tools and perform ...

Technical Program Manager, Solutions

Denver, CO · On-site +1

$132K - $171K/yr

We are looking for a Technical Program Manager to support solutions development for Defense and ... Facilitate decision making through data-driven analysis and healthy debate. * Communicate ...

Product Marketing Manager - Cloud

Boulder, CO · On-site +1

$200K - $225K/yr

This role blends technical depth, market intelligence, and marketing expertise to create compelling ... Analyst & Event Engagement:Support analyst briefings and submissions to secure leadership ...

COMSAT Analyst

Colorado Springs, CO · On-site +1

$90K - $110K/yr

This position provides provide technical and engineering support services to the Commercial C-SSE ... Peterson SFB, Colorado Springs On-site/Hybrid/Remote (only list one of the three upon creating a ...

Technical Editor, Mid

Aurora, CO · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0247075 Location: Aurora,CO,US Share job via: Share Technical Editor ... Experience incorporating intelligence information into all-source research, analysis, and ...

Analytics Engineering Intern

Denver, CO · On-site +1

$17.25 - $22.50/hr

Remote Description We are looking for an Analytics Engineering Intern who is eager to learn and ... technical and analytical skills in a dynamic environment. Key Responsibilities * Support the ...

... remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and ... Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose ...

Analyst & Event Engagement: Support analyst briefings and submissions to secure leadership ... Technical fluency in SaaS concepts. * 8+ years in a product marketing role within an enterprise ...

Showing results 41-60

Technical Support Analyst Remote information

See Colorado salary details

$16

$28

$45

How much do technical support analyst remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for technical support analyst remote in Colorado is $28.96, according to ZipRecruiter salary data. Most workers in this role earn between $22.74 and $32.84 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are popular job titles related to Technical Support Analyst Remote jobs in Colorado?

For Technical Support Analyst Remote jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Technical Support Analyst Remote jobs in Colorado look for?

The top searched job categories for Technical Support Analyst Remote jobs in Colorado are:

What cities in Colorado are hiring for Technical Support Analyst Remote jobs?

Cities in Colorado with the most Technical Support Analyst Remote job openings:

Infographic showing various Technical Support Analyst Remote job openings in Colorado as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $60,228 per year, or $29 per hour.

Fiber Designer

Vero Networks

Denver, CO • On-site, Remote

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

FIBER DESIGNER
Department: Operations
Reports To: Sr. Fiber Engineer
Remote: Yes
POSITION SUMMARY
Vero is seeking a self-motivated and analytical Fiber Designer to manage the integrity and documentation of our physical and logical network. In this remote-eligible role, you will design complex fiber optic splicing plans based on customer specifications, translate requirements into detailed engineering designs, and collaborate across departments and with contractors. You will also maintain network data accuracy within our inventory management system, audit contractor close-out packages.
RESPONSIBILITIES
  • Network Inventory Management: Review construction documents to ensure the physical and logical network is accurately reflected in the inventory management system; conduct regular quality assurance audits on data integrity.
  • Fiber Design & Splicing: Design complex fiber optic splicing plans based on customer specifications; translate requirements into detailed engineering designs for implementation by vendors and contractors.
  • Project Coordination: Utilize network inventory data and construction documentation to collaborate with project managers and construction vendors to execute network designs.
  • Testing & Analysis: Review, interpret, and analyze post-construction and maintenance OTDR test traces at various wavelengths.
  • Vendor Auditing: Audit contractor close-out packages to ensure fiber specifications are met and resolve any technical discrepancies with vendors.
  • Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to troubleshoot real-time testing and splicing issues.

REQUIRED QUALIFICATIONS
  • 2+ years of telecommunications experience and knowledge and understanding of engineering drawings, fiber optic materials, construction methods, and OTDR traces.
  • Bachelor's Degree or higher.
  • Highly proficient in the use of computers and applications such as Microsoft office and Google suite.
  • Some experience in the use of fiber optic network inventory systems and GIS applications such as Google Earth, AutoCAD, QGIS, or ArcGIS.
  • Strong analytical abilities and professional communication skills.

PREFERRED QUALIFICATIONS
  • Technical proficiency in AutoCAD, QGIS, ArcGIS.
  • Technically proficient in the use of FastReporter and the analysis of OTDR traces.
  • Degree in telecommunications or a related technical field.
  • Highly proficient in the use of Excel or Google Sheets.
  • FOA Certification.

JOB DETAILS AND PHYSICAL REQUIREMENTS
  • This role does not require travel.
  • Must be authorized to work in the United States.
  • This is a staff position.
  • This is an Exempt position.
  • This is a Full-Time position.
  • This is a Remote position.
  • The schedule for this position is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
  • This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
  • This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.

COMPENSATION AND BENEFITS
  • Base pay is paid at an annual salary rate. The range for this position is $75,000 to $90,000 depending on experience.
  • Target annual bonus for this role is 10%.
  • Paid life insurance, short-term disability insurance, paid medical plans, PTO, holidays.
  • Dental and vision options.
  • 401(k) with match.

ABOUT VERO
Vero was founded in 2017 with a focus on bridging the digital divide by serving schools and libraries in unserved and underserved areas. We have also established a fiber to the premises business that directly serves residential and small business customers in underserved regions. In addition, we now serve a small subset of large business and wholesale customers - which we typically use as a springboard for our consumer focused services for underserved communities. Our management team brings decades of experience in building and operating fiber networks for various customer segments, including residential, business, and wholesale clients.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: www.e-verify.gov
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
Vero Fiber