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Technical Success Manager Jobs in Rochester, MN (NOW HIRING)

Metro Sales Inc.

Technology Sales Consultant

Rochester, MN · On-site

$50K - $80K/yr

Serve as a trusted technical resource, delivering business solutions tailored to each customer ... Experienced working within a CRM platform. * Demonstrated success thriving in a competitive sales ...

ATC Hotel Management LLC

Office Coordinator

Rochester, MN

$19 - $25.50/hr

Overview Titan Asset Management Group is seeking an Office Coordinator to support daily office ... Draft, edit, and proofread communications for clarity and brand alignment What Success Looks Like

Concast Inc

Drafter

Zumbrota, MN · On-site

$25 - $29/hr

Stable, growing company with more than 50 years of success * $0 medical and dental coverage options ... Ability to manage multiple priorities and deadlines * Ability to follow written and verbal ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Rochester, MN

Technical Success Manager information

See Rochester, MN salary details

$49.8K

$148.7K

$188.9K

How much do technical success manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for technical success manager in Rochester, MN is $148,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,700.00 and $176,700.00 per year, depending on experience, location, and employer.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What job categories do people searching Technical Success Manager jobs in Rochester, MN look for? The top searched job categories for Technical Success Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Technical Success Manager jobs? Cities near Rochester, MN with the most Technical Success Manager job openings:
Technical Success Manager jobs near you

Technology Sales Consultant

MSI Metro Sales Inc

Rochester, MN

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

FUTURE SALES LEADERS: THIS IS YOUR OPPORTUNITY.

MSI Metro Sales Inc. is growing, and we're looking for driven, first-line Employee-Owner Technology Sales Consultants who are ready to grow with us. If you have a track record of success and the ambition to make a big impact, we want to hear from you
Who We Are:
Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest.
Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services.
MSI Metro Sales Inc. is seeking an Employee-Owner Technology Sales Consultant to join our expanding sales team in Rochester, MN.
What You Will Do as an Individual Contributor:
  • Build and grow your prospect pipeline through strategic cold calling, networking, and targeted marketing campaigns.
  • Collaborate with a high-energy, motivated sales team that genuinely supports each other's success.
  • Develop and execute new business strategies that move the needle.
  • Create real value for clients by connecting them with the right technology solutions.
  • Serve as a trusted technical resource, delivering business solutions tailored to each customer's needs.
  • Craft compelling proposals and lead impactful presentations for C-level executives and senior leadership.
  • Strengthen and retain your existing customer base by staying ahead of their evolving needs in a rapidly changing technology landscape.
  • Consistently meet monthly sales goals across hardware, document management software, printer fleet management, and professional services.
Ideal Candidate:
  • Strong communicator with polished presentation skills.
  • A true team player with a positive, solutions-oriented mindset.
  • Proficient with Microsoft Office.
  • Experienced working within a CRM platform.
  • Demonstrated success thriving in a competitive sales environment.
Minimum Qualifications:
  • HS Diploma, GED, or equivalent
  • Reliable personal vehicle
  • Clean driving record
  • Valid Driver's License
Preferred Qualifications:
  • Bachelor's degree from an accredited university
  • Prior experience in B2B sales
What We Offer:
  • Medical, Dental, and Vision Insurance
  • Short- and Long-Term Disability Program
  • Life Insurance
  • Educational Development Benefits
  • Employee Stock Ownership Plan (ESOP) + Gainshare — because your success is also your investment
  • 401(k) + Match
  • Paid Time Off (PTO)
  • Paid Volunteer Days — give back alongside your peers in the community
  • Vehicle Allowance
  • Uncapped Commissions — your effort determines your earning potential
  • Annual Sales Contest Trips
MSI Metro Sales Inc. Vision:
Our Employee-Owners are the engine behind everything we achieve. We're committed to building an environment that offers meaningful challenges, continuous growth, and real financial rewards. When you join MSI, you're not just taking a job — you're building a career and investing in something you can call your own.
MSI Metro Sales Inc. is an Equal Opportunity Employer. We provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance, or any other characteristic protected by applicable federal, state, or local law.

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