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Technical Success Manager Jobs in Rochester, MN (NOW HIRING)

Metro Sales Inc.

Technology Sales Consultant

Rochester, MN · On-site

$50K - $80K/yr

Serve as a trusted technical resource, delivering business solutions tailored to each customer ... Experienced working within a CRM platform. * Demonstrated success thriving in a competitive sales ...

Appliance Village

Sales Consultant

Rochester, MN · On-site

... management, finance, merchandising, purchasing, technical trades, and customer service - to name ... success in a field that rewards ambitious hard workers, retail is for you! This employment ...

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All JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Rochester, MN

Technical Success Manager information

See Rochester, MN salary details

$49.8K

$148.7K

$188.9K

How much do technical success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technical success manager in Rochester, MN is $148,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,700.00 and $176,700.00 per year, depending on experience, location, and employer.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What job categories do people searching Technical Success Manager jobs in Rochester, MN look for? The top searched job categories for Technical Success Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Technical Success Manager jobs? Cities near Rochester, MN with the most Technical Success Manager job openings:
Technical Success Manager jobs near you
Solution Engineer

Solution Engineer

Metafile Information Systems, Inc.

Rochester, MN • On-site

Full-time

Posted 14 days ago

Job description

Job Summary:
The Solution Engineer focuses on system design, implementation, and modifications for MetaViewer Software solutions. This individual will provide the technical expertise associated with MetaViewer products and have in-depth knowledge of how to apply them to meet the Customers business need. The Solution Engineer will spend their core time implementing, training, testing and documenting additional requirements for our solutions. In addition, their role is to advance the product by collaborating with other members of the organization. The Engineer is critical to the success of the Professional Services team and the delivery of solutions to our customers.
Job Description:
PRIMARY RESPONSIBILITIES
  • Deploy Metaviewer Paperless automation software as part of the Professional Services Team.
  • Support 5 or more external customer projects at a time. Project durations are approximately 3 - 5 months in length.
  • Represent Metafile by providing exceptional professionalism in both written and verbal communication with customers.
  • A wide degree of creativity, productivity and latitude is expected.
  • This individual should be able to perform with minimal supervision and be self-motivated.
  • Provide technical expertise to all levels of the organization
  • Assist team in identifying Best Practices and repeatable processes
  • Diligently provide updates to Project Manager on the status of the project
  • Engage in Pre and Post-Sales consulting and review

QUALIFICATIONS
  • Bachelor's degree in Computer Science or a minimum of 2 years Engineering experience
  • Experience handling Windows workflow, SQL queries and procedures
  • Excellent written, oral, and customer facing skills.
  • Proven ability to coordinate efforts of multiple groups

Worker Type:
Regular
Number of Openings Available:
1

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