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Technical Success Manager Jobs in Rochester, MN (NOW HIRING)

Support project managers in delivering projects on scope, schedule, and budget Success Indicators: * Minimal rework and QA issues * Strong client technical feedback * Effective coordination with PMs

... the success of early-stage biotech companies. This position requires a highly capable, self ... Minimum of two (2) years of supervisory or managerial experience leading technical or operations ...

... the success of early-stage biotech companies. This position requires a highly capable, self ... Minimum of two (2) years of supervisory or managerial experience leading technical or operations ...

Lab Operations Manager

Rochester, MN ยท On-site

$85K - $105K/yr

... the success of early-stage biotech companies. This position requires a highly capable, self ... Minimum of two (2) years of supervisory or managerial experience leading technical or operations ...

Showing results 21-40

Technical Success Manager information

See Rochester, MN salary details

$51.8K

$154.8K

$196.7K

How much do technical success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical success manager in Rochester, MN is $154,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,400.00 and $184,000.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What job categories do people searching Technical Success Manager jobs in Rochester, MN look for?

The top searched job categories for Technical Success Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Technical Success Manager jobs?

Cities near Rochester, MN with the most Technical Success Manager job openings:

Electrical Group Leader

Sehinc

Rochester, MN โ€ข On-site

Full-time

PTO

Re-posted 3 days ago


Job description

Imagine being an employee-owner of a company guided by engaged and empowered team members like yourself. Where a culture of respect, flexibility, and accountability aren't just ideals - they're our foundation, and diverse backgrounds and perspectives are valued as drivers of innovation and growth. Join us, as together, we are Building a Better World for All of Us.

You belong at SEHSEH is currenting searching for a Electrical Group Leader to join our talented Mechanical/Electrical team!

Why our employee-owners love SEH:

  • "I was on vacation last week and had zero concerns that my colleagues would help out with anything that came into my inbox!" - GIS Analyst

  • "What company has a CEO who cares enough to seek out one-on-one conversations ranging from 'How are you?' to 'What do you think would help the company?' SEH, that's who. " - Civil Engineering Technician

  • "Having the feeling that my voice matters and believing that SEH truly cares about the employees is so satisfying!" - Sr Financial Analyst

  • "It feels good having colleagues and supervisors that provide support and resources for growth and learning!" - Civil Engineer

  • "This is the first company I've worked for with a true entrepreneurial spirit." - Sr Mechanical Engineer

Why you'll love SEH:

  • Collaborate on amazing projects of varying size and complexity that positively impact communities

  • Being 100% employee-owned means we all share in the company's success

  • Career development through continued education, licensure/certification, skills, and technical training

  • Work arrangements that promote work/life balance

  • Flexible holidays enable individuals to tailor their festivities

  • Paid Family Leave provides time to care for loved ones, whether family by birth or family by choice

Job Summary

SEH is seeking an experienced Electrical Group Leader to lead and grow our Electrical Engineering discipline within the Mechanical/Electrical Practice in Minnesota. This role blends technical leadership, team development, and business growth, overseeing a team of approximately 10 engineers and designers supporting municipal and industrial projects. The Electrical Group Manager will remain actively involved in project delivery while mentoring staff, supporting proposals, strengthening client relationships, and expanding the discipline's market presence. This is a high-impact leadership opportunity focused on technical excellence, internal collaboration, and sustainable growth within an employee-owned firm.

Locations: St. Paul, MN, Rochester, MN, St. Cloud, MN, or Duluth, MN

Role Mission

Lead, grow, and elevate SEH's Electrical Engineering team by:

  • Developing high-performing engineers
  • Supporting profitable project delivery
  • Expanding client relationships
  • Driving discipline growth across water, wastewater, and industrial markets
  • Maintaining strong technical involvement

What You Will Own

1. Electrical Discipline Leadership (Team of ~10 and Growing)

  • Lead, mentor, and develop a team of electrical engineers and designers
  • Conduct performance development conversations and succession planning
  • Recruit and hire strategically to support growth
  • Align team workload with project demand and future pipeline
  • Build a culture of accountability and technical excellence

Success Indicators:

  • High engagement and retention
  • Clear succession depth within the group
  • Strong utilization alignment
  • Successful onboarding of new hires

2. Technical Excellence & Project Leadership

  • Serve as Electrical Discipline Lead on complex municipal and industrial projects
  • Provide technical oversight on power distribution, controls, arc flash, lighting, backup systems
  • Ensure quality assurance processes are followed
  • Support project managers in delivering projects on scope, schedule, and budget

Success Indicators:

  • Minimal rework and QA issues
  • Strong client technical feedback
  • Effective coordination with PMs
  • Projects delivered within margin targets

3. Growth & Business Development

  • Support proposal development and interviews
  • Develop relationships with municipal and industrial clients
  • Partner with internal disciplines (Water/Wastewater, Architecture, Civil)
  • Identify cross-selling opportunities
  • Contribute to sales goals and PM-managed revenue targets

Success Indicators:

  • Increased backlog for Electrical discipline
  • Repeat client engagements
  • Successful proposal support
  • Expansion into adjacent markets

4. Internal Client Partnership

  • Serve as a trusted internal partner to:
    • Water/Wastewater teams
    • Architectural teams
    • Civil project teams
  • Ensure Electrical services are integrated early in project planning
  • Support PMs with staffing forecasts and technical risk mitigation

Success Indicators:

  • Strong internal satisfaction from practice leaders
  • Reduced late-stage electrical design conflicts
  • Predictable staffing planning

Who We're Looking For

You are:

  • A licensed Professional Engineer
  • 10+ years into your electrical engineering career
  • Experienced leading electrical scope on complex projects
  • Comfortable mentoring engineers and holding them accountable
  • Growth-oriented and energized by building teams
  • Strong communicator with both internal teams and external clients
  • Business-aware (understand utilization, scope, and margin - even if not owning P&L)
  • You enjoy being technical AND leading people.

Required Qualifications

  • Bachelor's degree in Electrical Engineering
  • Licensed PE
  • Experience leading electrical discipline on multi-disciplinary projects
  • Demonstrated team leadership or supervisory experience
  • Strong working knowledge of electrical codes and standards

Preferred Experience

  • 10+ years of experience in industrial or municipal system design
  • Water and wastewater facility design
  • SKM proficiency (short circuit, load flow, arc flash)
  • Proposal development experience
  • Experience mentoring early-career engineers
  • Strong client engagement skills

Key Performance Indicators (First 18 Months)

  • Electrical group utilization aligned with target range
  • Growth in backlog and proposal participation
  • Successful hiring of strategic additions to the team
  • Internal client satisfaction feedback
  • Strong QA/QC performance
  • Measurable contribution to PM-managed revenue

Why This Role Matters

The Electrical Group is a core technical pillar of SEH's Mechanical/Electrical Practice.

This leader will:

  • Stabilize and elevate team performance
  • Drive growth across markets
  • Strengthen SEH's competitive position in municipal and industrial sectors
  • This is a high-impact leadership opportunity within a stable, employee-owned firm.


Who We Are

Better Places. Clean Water. Renewing Infrastructure. Improving Mobility. SEH is an employee-owned engineering, architectural, planning, and environmental company, offering a wide variety of services. We've been helping government, industrial, and commercial clients find solutions to complex challenges since 1927. Our 900+ employee-owners across the US unite behind our core purpose of Building a Better World for All of Us.

Base compensation is expected to be in the range of $140,000 and $170,000 based on skill set and experience. Check out our full benefits package at SEH Hiring Journey.

Due to current business and operational considerations, unable to hire employees residing in the following states at this time: AK, AR, CA, CT, DE, HI, KY, MA, RI, VT, and PR.Candidates willing to relocate should indicate this in their application.

The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

SEH is an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities. Women and Minorities are encouraged to apply.

Notice to Third Party Agencies: SEH does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by SEH's Talent Director, SEH reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.

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