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Technical Solutions Analyst Jobs (NOW HIRING)

LG Electronics

Technical Solutions Analyst

Huntsville, AL · On-site

$55K - $60K/yr

LG Electronics is seeking a Technical Solutions Analyst to work in our Technical Solutions team. The person in this role will be responsible for reviewing/analyzing/improving various field service ...

Centier

Technical Solutions Analyst

Merrillville, IN · On-site

$19/hr

Technical Solutions Analysts are accountable for the day-to-day functions related to assisting the end-users by performing first-contact diagnosis and troubleshooting of computer hardware, software ...

Hawaiian Telcom

Technical Solutions Analyst

Honolulu, HI · On-site

$55K - $77K/yr

The analyst will be required to ask appropriate questions to help diagnose and resolve issues. Escalate unresolved issues to the appropriate resources. Must enjoy working with employees with various ...

Hillsborough County

Solutions Analyst

Tampa, FL · On-site

$68K - $88K/yr

The Solutions Analyst provides advanced technical support for information systems. The incumbent in this job will manage technology projects in accordance with established project management ...

Penske

IT Solutions Analyst

Beachwood, OH · On-site

A Solutions Analyst is an information technology professional who functionally designs systems ... These professionals have a wide range of technical and business knowledge rather than focusing ...

New

Penske

IT Solutions Analyst

Beachwood, OH · On-site

A Solutions Analyst is an information technology professional who functionally designs systems ... These professionals have a wide range of technical and business knowledge rather than focusing ...

New

Penske

IT Solutions Analyst

Beachwood, OH · On-site

A Solutions Analyst is an information technology professional who functionally designs systems ... These professionals have a wide range of technical and business knowledge rather than focusing ...

New

Penske

IT Solutions Analyst

Beachwood, OH · On-site

A Solutions Analyst is an information technology professional who functionally designs systems ... These professionals have a wide range of technical and business knowledge rather than focusing ...

New

Penske

IT Solutions Analyst

Beachwood, OH · On-site

A Solutions Analyst is an information technology professional who functionally designs systems ... These professionals have a wide range of technical and business knowledge rather than focusing ...

Penske

IT Solutions Analyst

Beachwood, OH · On-site

A Solutions Analyst is an information technology professional who functionally designs systems ... These professionals have a wide range of technical and business knowledge rather than focusing ...

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Technical Solutions Analyst information

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$35.5K

$88.8K

$142.5K

How much do technical solutions analyst jobs pay per year?

As of Jun 6, 2026, the average yearly pay for technical solutions analyst in the United States is $88,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $100,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Solutions Analyst, and why are they important?

To thrive as a Technical Solutions Analyst, you need a solid understanding of business processes, technical troubleshooting, and analytical skills, often supported by a degree in computer science, information systems, or a related field. Familiarity with CRM systems, SQL databases, ticketing tools, and sometimes certifications like ITIL or CompTIA are typically required. Strong communication, problem-solving, and customer service skills set top performers apart by enabling effective collaboration and clear issue resolution. These abilities are crucial for accurately diagnosing problems, implementing solutions, and ensuring client satisfaction in a technology-driven environment.

What is a Technical Solutions Analyst?

A Technical Solutions Analyst is a professional who works at the intersection of technology and business, analyzing client needs and providing technical solutions to address those requirements. They often act as liaisons between the technical team and clients, ensuring that solutions are feasible, efficient, and align with business objectives. Their role typically involves troubleshooting issues, configuring software or systems, and supporting the implementation of technology products. Technical Solutions Analysts must have strong analytical, communication, and problem-solving skills, along with technical expertise relevant to their industry.

How does a Technical Solutions Analyst typically collaborate with other departments to implement client solutions?

Technical Solutions Analysts regularly work cross-functionally, partnering with teams such as sales, product management, engineering, and customer support to deliver tailored solutions for clients. They translate business requirements into technical specifications, facilitate communication between technical and non-technical stakeholders, and often participate in project meetings to ensure everyone is aligned on solution delivery. This collaborative environment not only enhances problem-solving but also provides opportunities to learn from various disciplines and broaden one’s professional skill set.

What is the difference between Technical Solutions Analyst vs Technical Support Specialist?

AspectTechnical Solutions AnalystTechnical Support Specialist
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA or Cisco are commonHigh school diploma or associate degree; certifications like CompTIA A+ are typical
Work EnvironmentCollaborates with clients and internal teams to develop solutions; often involved in project-based workProvides technical assistance to end-users; primarily troubleshooting hardware/software issues
Employer & Industry UsageUsed in IT consulting, enterprise solutions, and technology firmsCommon in tech support centers, help desks, and customer service departments

The Technical Solutions Analyst focuses on designing and implementing technical solutions for clients, requiring more strategic and project-based work. In contrast, the Technical Support Specialist primarily handles end-user support and troubleshooting. Both roles require technical knowledge, but the analyst role often involves more planning and client interaction.

More about Technical Solutions Analyst jobs
What cities are hiring for Technical Solutions Analyst jobs? Cities with the most Technical Solutions Analyst job openings:
What states have the most Technical Solutions Analyst jobs? States with the most job openings for Technical Solutions Analyst jobs include:
What job categories do people searching Technical Solutions Analyst jobs look for? The top searched job categories for Technical Solutions Analyst jobs are:
Technical Solutions Analyst jobs near you
Infographic showing various Technical Solutions Analyst job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 6% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $88,789 per year, or $42.7 per hour.
Technical Solutions Analyst

Technical Solutions Analyst

LG Electronics

Huntsville, AL • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

LG Electronics rating

7.5

Company rating: 7.5 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

74th of 139 rated electronics manufacturers

Job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill-and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
LG Electronics is seeking a Technical Solutions Analyst to work in our Technical Solutions team. The person in this role will be responsible for reviewing/analyzing/improving various field service data and technical solutions data of LGEAI operation including overall process control, work performance, monitoring technical service, contents and inbound call statistics, handling escalated service cases, data analysis and validation, reporting, cost analysis, and coordinating/resolving of any issues with the related departments. Various tasks will also be involved for process improvement, new pilot test, and supporting other LGEAI departments.
Qualifications:
  • Monitor/review/analyze field service data and find any insight to improve.
  • Review/analyze TS RA data, find the root-cause and provide improvement to reduce TS RA.
  • Review/test/feedback/improve various technical solution methods.
  • Monitor potential quality issues and historical call data.
  • Monitor employees' work levels, review work performance, provide consistent feedback to employee Supervisor for call improvement.
  • Review technical contents to improve
  • Resolve issues and provide timely resolution for internal and external operations.
  • Review and Participate in TCC case studies to find failure points.
  • Overall process review and improvement: Current process review and modify to improve, new process setup needed.
  • Review/analyze TCC operation performance to make more efficient operation.
  • Conduct regular meetings with leadership to communicate individual goals and team objectives.
  • Handle concerns, complaints and inquires about TCC performance.
  • Drive the development of superior service support and high performance goals for each TCC agent.
  • Data analysis: field service data, TCC Counselling data, call data and any other data analysis for correctness, accuracy, validation, providing analysis data, finding root cause or improvement.
  • Communication with factory and factory support
  • Any other duty assigned by manager

Education / Experience
  • Bachelor's degree in statistics or business management
  • Associate Degree in Applied Science related to the Electrical, Mechanical, HVAC, Electronics fields preferred
  • Proficiency with the Internet, Microsoft Internet Explorer and Microsoft Office - Outlook, Excel, Power Point, Word and database management
  • High creativity for finding unique ways to analyze data
  • Ability to learn quickly and adapt to changes
  • Ability to work without supervision and multi-task in a fast-paced environment
  • Strong communication skills
  • Travel may be required.
  • Bilingual Korean/English a plus

#LI-TF1
Recruiting Range
$55,000-$60,000 USD
Benefits Offered Full-Time Employees:
  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:
  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

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