Technical Project Program Manager Jobs in Connecticut

Job Summary:
Suncap Technology is embarking on a digital transformation to enhance the lives of residents and employees. The Agile Project Manager will support a cross-functional team in managing the digital product lifecycle and improving online experiences for the state.
Responsibilities:
• Defining project scope and schedule
• Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
• Organizing and leading project status and working meetings
• Preparing and distributing progress reports
• Communicating plan deviations
• Performing delivery planning for assigned projects
• Defining and managing a well-defined project management process
• Championing ongoing process improvement initiatives
• Identifying and mitigating plans
• Resolving issues to keep the project moving
• Proactively avoiding risks
• Ensuring the team meets required policies
• Making recommendations for continuous improvement
• Supporting the Product Owner in managing expectations for project deliverables
• Managing stakeholder communications
• Helping to implement an effective system of project governance
• Assisting in team development while holding teams accountable for their commitments
• Removing roadblocks
• Assigning tasks to individuals and balancing the workload across teams
• Leveraging organizational resources to improve team and individual capacity for project work
• Ensuring team members are fully engaged in the project, making a meaningful contribution and encouraging a sustainable pace
• Motivating team members
• Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
• Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
• Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
• Using of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
Qualifications:
Required:
• At least 3 years of experience in Project Planning & Management including defining project scope and schedule, focusing on regular and timely delivery of value, organizing and leading project status and working meetings, preparing and distributing progress reports, communicating plan deviations, performing delivery planning for assigned projects, defining and managing a well-defined project management process, and championing ongoing process improvement initiatives.
• At least 3 years of experience in Risk/Issue Management & Mitigation including identifying and mitigating plans, resolving issues to keep the project moving, proactively avoiding risks, ensuring the team meets required policies, and making recommendations for continuous improvement.
• At least 3 years of experience in Product Owner Support including supporting the Product Owner in managing expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
• At least 3 years of experience in Team Management & Team Building including assisting in team development while holding teams accountable for their commitments, removing roadblocks, assigning tasks to individuals and balancing the workload across teams, leveraging organizational resources to improve team and individual capacity for project work, ensuring team members are fully engaged in the project, motivating team members.
• At least 2 years of experience in Digital Platforms, Tools and Discipline including working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration, establishing continuous improvement/delivery pipeline, leading documentation and communication throughout the product lifecycle, and using productivity, communication, and analysis tools such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel).
• Experience with Jira and Confluence.
• Developing and supporting modern, agile product and project management processes.
• Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders.
• Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery.
• Scoping, prioritization, and translation of technical and design tasks into delivery plans.
• Government-specific task management.
• Data-driven decision-making.
• Communication and collaboration with state-wide partners.
• Clearing challenges for team members.
• Comfort in blazing a path through an ambiguous work environment.
• Judgement fitting to the ever-changing environment.
• Ability to juggle multiple project workstreams.
• Supporting teammates' skills and behaviors development and delivery.
• A balance between strong domain expertise and flexibility.
• Prioritization, organization, and triage in an independent environment.
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment.
• Ability to maintain strict confidentiality.
• Judgement in dealing effectively and diplomatically with all levels of government staff.
Preferred:
• 2 years of user-centered design.
• 2 years of user research and analytics.
• 2 years of management/supervisory experience.
• 2 years of customer relationship management platforms such as Salesforce.
• 3 years of web content management platforms such as Sitecore.
Company:
Suncap Technology is a staffing firm that provides recruiting and financial staffing services. Founded in , the company is headquartered in Davie, USA, with a team of 51-200 employees. The company is currently Growth Stage.