Technical Program Manager Jobs in Quebec (NOW HIRING)

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Where is the work:

En tant que specialiste des controles pour le deploiement numerique au sein du reseau Trane, vous stimulerez la croissance des revenus du reseau Trane en apportant votre expertise en controles Trane a la strategie de deploiement, a la decouverte technique et a l'adoption des solutions numeriques de Brainbox AI. Vous agirez a titre d'expert en controles, en orientant la resolution des enjeux grace a votre experience, votre jugement et votre collaboration. Ce role essentiel implique un leadership transversal, une excellence technique, une rigueur operationnelle et l'accompagnement des clients, et il est indispensable au soutien de la strategie de croissance numerique de Trane.

Ce que vous ferez :

• Fournir l'expertise technique necessaire pour appliquer avec succes les produits Brainbox AI sur les sites equipes de systemes de controle Trane. Assurer la preparation des sites et resoudre tout probleme lie a des donnees manquantes, incompletes ou non fiables.

• Veiller a ce qu'une formation de suivi soit offerte aux clients apres le deploiement afin de garantir une utilisation adequate et une intervention minimale.

• Former et accompagner les equipes Trane sur les processus de deploiement numerique et d'integration.

• Agir a titre d'expert en systemes de controle Trane au sein de l'organisation mondiale de deploiement et offrir de la formation au besoin.

• Appuyer le deploiement des algorithmes en veillant a leur ajustement selon les exigences propres a chaque site afin d'optimiser la performance et d'assurer le respect des limites des equipements.

• S'assurer que tous les systemes sont configures, testes et optimises pour obtenir des resultats optimaux.

• Identifier et attenuer les risques techniques, operationnels et lies a la livraison susceptibles d'avoir une incidence sur les resultats, les echeanciers ou la confiance des clients.

• Presenter les analyses de performance continues, notamment en temps reel et en mesure et verification, aux clients internes et externes.

• Surveiller et optimiser les resultats apres le deploiement et reagir rapidement aux escalades ou aux problemes de performance.

• Maintenir une communication transparente, rapide et constructive avec toutes les equipes et les clients.

• Favoriser un environnement collaboratif et s'attaquer de maniere proactive aux risques et aux obstacles des projets.

• Veiller a ce que tout le travail soit soigneusement documente afin d'assurer la responsabilisation, la production de rapports et l'amelioration continue des processus.

Ce dont vous aurez besoin pour reussir:

• Un baccalaureat en genie, en informatique ou dans un domaine similaire constitue un atout, mais n'est pas requis.

• 10 ans d'experience en services techniques sur le terrain dans le domaine du CVC, dont au moins 5 ans d'experience sur le terrain en automatisation des batiments a un niveau intermediaire a compagnon.

• Solide connaissance de l'architecture de programmation des systemes d'automatisation des batiments ainsi que des systemes d'equipements CVC, y compris les systemes d'eau glacee, les systemes unitaires et les systemes aerauliques.

• Bonne comprehension des systemes d'automatisation des batiments les plus courants, notamment Tracer, Tracer SC et SC+, Ensemble, Tracer Summit, ainsi que des protocoles LON et BACnet. Experience en depannage de reseaux et en architecture de systemes TI, incluant VLAN, VPN, routeurs, commutateurs, pare-feu, ports, DNS, etc.

• Agir comme point de contact technique pour les clients internes et externes lors du deploiement des projets.

• Excellentes competences en communication, en organisation et en leadership.

• Une experience en deploiement de solutions IoT ou en lancement de produits numeriques constitue un atout important.

• Solides competences en resolution de problemes et capacite a evoluer dans un environnement matriciel en constante evolution.

• Une experience en mesure et verification ainsi qu'en optimisation des batiments basee sur des algorithmes est souhaitable.

Exigences linguistiques

Le bilinguisme francais-anglais est requis.

En plus de la maitrise du francais, les personnes retenues doivent posseder une competence professionnelle complete en anglais afin de soutenir et de collaborer avec des clients, collegues et/ou divers intervenants anglophones.

***English Follows

As the Digital Deployment Controls SME, Trane Channel, you will drive revenue growth in the Trane Channel by providing Trane Controls expertise to the deployment strategy, technical discovery, and adoption of Brainbox AI digital solutions You will serve as the controls subject matter expert, guiding resolution through experience, judgment, and collaboration. This critical role involves cross-functional leadership, technical excellence, operational rigor, and customer enablement, and is essential to supporting Trane's digital growth strategy.

What you will do:

• Provide the technical knowledge to apply Brainbox AI products successfully on Trane controls sites. Ensure site readiness and troubleshoot any missing, incomplete or unreliable data.

• Ensure follow-up training is delivered to customers post-deployment for correct usage and minimal intervention.

• Educate and enable Trane teams on digital deployment and onboarding processes.

• Serve as an SME for Trane controls within the Global Deployment organization, provide training as needed.

• Assist with algorithm deployment, ensuring tuning to specific site requirements for maximum performance and compliance with equipment limits.

• Ensure all systems are configured, tested, and refined for optimized results.

• Identify and mitigate technical, operational, and delivery risks that could impact outcomes, timelines, or client confidence.

• Present ongoing performance analytics (RTA & M&V) to internal and external customers.

• Monitor and optimize post-deployment outcomes and respond quickly to escalations or performance issues.

• Maintain transparent, timely, and constructive communication across all teams and with customers.

• Promote a collaborative environment and proactively tackle project risks and blockers.

• Ensure all work is thoroughly documented for accountability, reporting, and process improvement.

What you will need to be successful:

• Bachelor's degree in Engineering, Computer Science, or similar is a plus, but not required.

• 10 years of HVAC field Technical services experience; at least 5 years of Building Automation field experience at the Mid-Level to Journeyman level

• Strong knowledge of Building Automation Programming architecture, HVAC equipment systems (to include Chilled Water Systems, Unitary and Airside systems)

• Understands most common Building Automation Systems (Tracer, Tracer SC/SC+, Ensemble, Tracer Summit, LON and BACNET protocols).

• Experience in networking troubleshooting, and architecture of IT systems including VLAN, VPN, routers, switches, firewalls, ports, DNS, etc.

• Serve as technical point of contact for internal and external customers during deployment of projects.

• Excellent communication, organizational, and leadership skills.

• Experience with IoT deployments, or digital product rollouts is a strong plus.

• Strong problem-solving skills; ability to thrive in a rapidly-changing, matrixed environment.

• Experience with measurement & verification (M&V) and algorithm-driven building optimization is desirable

Language Requirements
French-English bilingualism is required.
In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues and/or various stakeholders.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.