As a Managed Services D365 Finance & Operations (F&O) Developer, you will deliver high-quality ... team * Assist with maintenance, development, and improvement of sa.global internal systems and ...
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As a Managed Services D365 Finance & Operations (F&O) Developer, you will deliver high-quality ... team * Assist with maintenance, development, and improvement of sa.global internal systems and ...
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Bilingual (English/French) VOIP Team Manager
Vaughan, ON · On-site
CA$55K - CA$70K/yr
You will manage day-to-day technical operations, coach and develop the team, and support our clients across Canada and the world. RESPONSIBILITIES: - Delegate tasks to the VOIP technician team and ...
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Urgent
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Bilingual (English/French) VOIP Team Manager
Vaughan, ON · On-site
CA$55K - CA$70K/yr
You will manage day-to-day technical operations, coach and develop the team, and support our clients across Canada and the world. RESPONSIBILITIES: - Delegate tasks to the VOIP technician team and ...
Urgent
Region Technical Mgr
Mississauga, ON · On-site
... technical standards in the field through regular branch visits,in-field service rides, and hands-on ... Assist Branch Management in diagnostic problem solving concerning strategic operations, training ...
Region Technical Mgr
Mississauga, ON · On-site
... technical standards in the field through regular branch visits,in-field service rides, and hands-on ... Assist Branch Management in diagnostic problem solving concerning strategic operations, training ...
... technical standards in the field through regular branch visits,in-field service rides, and hands-on ... Assist Branch Management in diagnostic problem solving concerning strategic operations, training ...
... technical standards in the field through regular branch visits,in-field service rides, and hands-on ... Assist Branch Management in diagnostic problem solving concerning strategic operations, training ...
The Technical Packaging Manager is a key member of the business operations team working to develop ... * Assist factory(ies) and provide them with necessary support to ensure mastership of packaging ...
The Technical Packaging Manager is a key member of the business operations team working to develop ... * Assist factory(ies) and provide them with necessary support to ensure mastership of packaging ...
Support Operations Across the Business * Assist with operational reviews, performance analysis, and ... Providing technical input into proposals and solution design. Gain Broad Cross‑Functional ...
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Support Operations Across the Business * Assist with operational reviews, performance analysis, and ... Providing technical input into proposals and solution design. Gain Broad Cross‑Functional ...
You will ensure the smooth operation of wealth management software, troubleshooting issues ... User Training and Guidance : Assist end-users by providing training on how to submit incidents ...
You will ensure the smooth operation of wealth management software, troubleshooting issues ... User Training and Guidance : Assist end-users by providing training on how to submit incidents ...
Develop relevant relationships with operational and technical department personnel of key customers. Provide phone assistance to service providers in order to: Assist in technical troubleshooting ...
Develop relevant relationships with operational and technical department personnel of key customers. Provide phone assistance to service providers in order to: Assist in technical troubleshooting ...
The Technical Support Specialist will assist with platform, account, payment, and integration ... Coordinate with Operations, Compliance, Product, Engineering, Sales, and external partners.
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The Technical Support Specialist will assist with platform, account, payment, and integration ... Coordinate with Operations, Compliance, Product, Engineering, Sales, and external partners.
Technical Support Analyst ( Level 1)
Toronto, ON · On-site
CA$55K - CA$70K/yr
In this role, you'll ensure the smooth operation of our wealth management platforms by providing ... Monitor system performance to proactively detect and prevent potential issues. * Assist users in ...
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Technical Support Analyst ( Level 1)
Toronto, ON · On-site
CA$55K - CA$70K/yr
In this role, you'll ensure the smooth operation of our wealth management platforms by providing ... Monitor system performance to proactively detect and prevent potential issues. * Assist users in ...
Purpose Oversee the performance, reliability, and operational standards of a portfolio of ... Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving ...
Purpose Oversee the performance, reliability, and operational standards of a portfolio of ... Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving ...
The only thing better than seeing customer operations improved by our technology is seeing it ... Ability to read and understand Java application code logic to assist in log analysis and issue ...
The only thing better than seeing customer operations improved by our technology is seeing it ... Ability to read and understand Java application code logic to assist in log analysis and issue ...
The Manager of Energy and Technical Services is responsible for managing, supervising, and ... Other tasks as assigned by the Senior Operations Manager. * Assist Head office Tenant Coordination ...
The Manager of Energy and Technical Services is responsible for managing, supervising, and ... Other tasks as assigned by the Senior Operations Manager. * Assist Head office Tenant Coordination ...
... operation and calibration, including preventive and general maintenance • Assist with identifying ... Technical Expertise and Core Competencies): • Safety oriented and sound knowledge of OH&S ...
... operation and calibration, including preventive and general maintenance • Assist with identifying ... Technical Expertise and Core Competencies): • Safety oriented and sound knowledge of OH&S ...
System Technical Support L2
Thornhill, ON · On-site
The only thing better than seeing customer operations improved by our technology is seeing it ... Ability to read and understand Java application code logic to assist in log analysis and issue ...
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System Technical Support L2
Thornhill, ON · On-site
The only thing better than seeing customer operations improved by our technology is seeing it ... Ability to read and understand Java application code logic to assist in log analysis and issue ...
... initiatives Assist with Disaster Recovery events related to and BNS supported datacenters ... Actively pursues effective and efficient operations of his/her respective areas in accordance with ...
... initiatives Assist with Disaster Recovery events related to and BNS supported datacenters ... Actively pursues effective and efficient operations of his/her respective areas in accordance with ...
Hardware Designer - Technical Specialist
CA$101K - CA$130K/yr
With operations in every corner of the world, our work goes to the cutting-edge of digital ... * Assist with project-related tasks, such as planning timelines and tracking budgets to ensure ...
Hardware Designer - Technical Specialist
CA$101K - CA$130K/yr
With operations in every corner of the world, our work goes to the cutting-edge of digital ... * Assist with project-related tasks, such as planning timelines and tracking budgets to ensure ...
RQ00694 - Sr. Technical Writer
CA$48.28 - CA$51.72/hr
RQ00694 - Sr. Technical Writer 1-year contract (250 bsiness days) - possible extension ONSITE 5 ... assist in certain aspects of its recruiting and business operations. Note: The higher end of the ...
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RQ00694 - Sr. Technical Writer
CA$48.28 - CA$51.72/hr
RQ00694 - Sr. Technical Writer 1-year contract (250 bsiness days) - possible extension ONSITE 5 ... assist in certain aspects of its recruiting and business operations. Note: The higher end of the ...
Exposure to sales operations and technical support in a growing tech-enabled SaaS business ... to assist with candidate screening. All applicant information is handled in accordance with ...
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Exposure to sales operations and technical support in a growing tech-enabled SaaS business ... to assist with candidate screening. All applicant information is handled in accordance with ...
... and operational efficiency. * Work directly with customers in the field to diagnose issues ... * Assist in the development of training materials, technical documentation, and best practice ...
... and operational efficiency. * Work directly with customers in the field to diagnose issues ... * Assist in the development of training materials, technical documentation, and best practice ...
Technical Operations Assistant information
What is a technical operations assistant?
Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.
What are the key skills and qualifications needed to thrive as a technical operations assistant?
To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.
What are some common challenges faced by technical operations assistants, and how can they be addressed?
Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.
What is the difference between Technical Operations Assistant vs Technical Support Specialist?
| Aspect | Technical Operations Assistant | Technical Support Specialist |
|---|---|---|
| Required Credentials | Associate degree or equivalent, technical certifications often preferred | Associate degree or higher, certifications like CompTIA A+ beneficial |
| Work Environment | Office setting, supporting technical operations and infrastructure | Help desk, customer service, troubleshooting end-user issues |
| Employer & Industry Usage | IT departments, tech companies, corporate environments | IT support firms, tech companies, customer service centers |
| Common Search & Comparison Intent | Understanding roles in technical operations and support | Clarifying support responsibilities and technical troubleshooting |
The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.
What does a technical operations assistant do?
A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.
What is a technical operations assistant's salary?
The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.
What are the most commonly searched types of Technical Operations jobs in Toronto, ON?
The most popular types of Technical Operations jobs in Toronto, ON are:
What job categories do people searching Technical Operations Assistant jobs in Toronto, ON look for?
The top searched job categories for Technical Operations Assistant jobs in Toronto, ON are:
- Director Of It Operations
- Technical Operations Manager
- Remote Cis Cyber Security
- Technical Operations Lead
- Remote Product Operations Analyst
- Remote Flight Operations Analyst
- Weekend Network Operations Center
- Network Operations Center Noc Associate
- Network Operations Center Noc Manager
- Operations Center Technician Fbi
Full-time
Re-posted 10 days ago
Job description
sa.global is looking for a skilled D365 Finance & Operations (F&O) Developer to join our dynamic Managed Services team in Canada. As a Managed Services D365 Finance & Operations (F&O) Developer, you will deliver high-quality technical development, troubleshooting, and enhancements for D365 F&O environments, ensuring our clients receive reliable, efficient, and well-designed technical solutions.
Areas of Responsibility
- Provide hands-on development, troubleshooting, and technical support for D365 Finance & Operations in response to client requests within Service Level Targets (SLTs)
- Collaborate closely with client stakeholders to enhance their use of D365 F&O, applying best practices in development and support delivery
- Proactively identify, analyse, and resolve technical issues and risks to minimise disruption for clients
- Collaborate with team members as part of a global managed services division
- Recommend improvements to internal development standards, support methodologies, and technical processes
- Contribute to the analysis, development, and implementation of opportunities for additional services or enhancements that can benefit clients
- Liaise with Microsoft and ISV partners to address technical issues relevant to client environments
- Commit to ongoing professional development, pursuing relevant certifications where appropriate
- Maintain a professional and positive representation of the business in all interactions
Technical Responsibilities
- Monitoring of live support cases; ensuring clients are kept up to date regarding progress and recording all client related information on the relevant portals
- Perform routine technical checks on applications and environments and report findings to senior members of the team
- Assist with maintenance, development, and improvement of sa.global internal systems and client systems
- Develop customisations and extensions within D365 Finance & Operations using X++ and the extension framework
- Design, develop, and deploy technical solutions including integrations, enhancements, and system improvements using relevant development tools and technologies
- Work with data entities, APIs, and integration frameworks to enable data exchange between D365 F&O and other systems
- Conduct debugging and root cause analysis of technical issues within client environments
- Conduct unit testing and debugging of developments to ensure they meet specified requirements and are free of defects
- Create and maintain technical documentation including technical design documents, code documentation, and deployment instructions
- Ensure that all customisations and developments adhere to security, compliance, and performance standards
- Collaborate with functional consultants, business analysts, and other stakeholders to translate business requirements into technical solutions
Skills and Experience
- Demonstrated experience developing solutions within Microsoft Dynamics 365 Finance & Operations
- Strong knowledge of X++ development and Dynamics 365 extension patterns
- Experience working with Azure DevOps for source control and development lifecycle management
- Experience working with integrations, data entities, and APIs within the Dynamics ecosystem
- Strong analytical and troubleshooting skills in complex technical environments
Ability to manage complex technical support scenarios within enterprise systems - Attention to detail and a strong commitment to delivering high-quality technical solutions
- Versatile experience across different industries and client environments
- Proven ability to analyse and solve complex problems with innovative solutions
- Self-directed and capable of managing multiple priorities effectively
- Strong client-facing communication skills and ability to remain composed under pressure
- Strong focus on client satisfaction and delivering a positive service experience
Education
- Bachelor's degree in information technology or equivalent professional qualifications
- Relevant Microsoft certifications are preferred