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Technical Operations Assistant Jobs in Toronto, ON

... technical standards in the field through regular branch visits,in-field service rides, and hands-on ... Assist Branch Management in diagnostic problem solving concerning strategic operations, training ...

... technical standards in the field through regular branch visits,in-field service rides, and hands-on ... Assist Branch Management in diagnostic problem solving concerning strategic operations, training ...

Technical Support Agent

Mississauga, ON · On-site +1

CA$50K - CA$60K/yr

Advise and assist to solve problems related to Survalent software, or escalate to the appropriate ... For six decades, we have helped more than 800 utilities use operational data to increase ...

Purpose Oversee the performance, reliability, and operational standards of a portfolio of ... Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving ...

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Operations & Office Coordinator

Mississauga, ON · On-site

CA$52K - CA$58K/yr

Provide professional customer support and communication via phone and email. * Assist sales and ... Technical Skills * Strong proficiency in Microsoft Office (particularly Excel for tracking data and ...

Operations Manager

Richmond Hill, ON · On-site

$80K - $100K/yr

Operations Manager Construction - Glazing Greater Toronto Area $80,000-100,000 base salary ... Provide hands-on support to installers and assist with resolving technical or installation ...

... initiatives Assist with Disaster Recovery events related to and BNS supported datacenters ... Actively pursues effective and efficient operations of his/her respective areas in accordance with ...

... challenges, operational needs, and business objectives. * Creation of technical documents and ... Support and assist sales personnel to ensure increased success for the company. Competencies And ...

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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What is a technical operations assistant's salary?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Technical Operations jobs in Toronto, ON?

The most popular types of Technical Operations jobs in Toronto, ON are:

What are popular job titles related to Technical Operations Assistant jobs in Toronto, ON?

For Technical Operations Assistant jobs in Toronto, ON, the most frequently searched job titles are:

Infographic showing various Technical Operations Assistant job openings in Toronto, ON as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Region Technical Mgr

Mississauga, ON • On-site

Full-time

Posted 25 days ago


Job description

2385 Matheson Blvd East, Mississauga, Ontario L4W 5B3Job Description

Responsibilities

Drives consistent execution of technical standards in the field through regular branch visits,in-field service rides, and hands-on coaching to Canadian operations,salesand Care teams on agronomic and horticultural elements of service delivery.

Assist Branch Management in diagnostic problem solving concerning strategic operations, training needs, customer program development, and fleet/equipmentutilization. Conducts in-branch observations and ride-alongsto assess technician performance and application quality.Delivers real-time coaching to BranchManagementand technicians to improve execution.

Participates in on-property program assessment for compliance and service delivery performance to provide guidance and direction needed to improve branch performance.

Aligns corporate strategies toestablishregional chemical programs and financial goals with branch service programs/standards.

Verifies branch compliance with environmental, safety, and chemical use policies for reporting, planning and financial budgeting, and regulatory compliance.Identifiesskill gaps and delivers targeted retraining at underperforming branches. Develops simple, field-ready training tools for frontline leaders

Assistsin the development of customer communication requirements to meet the needs and ensure local, provincial, and federal regulatory compliance.

Conducts annual supplier evaluations and strategic sourcing reviews todeterminevendor and product selection for service delivery programs.

Oversight of branch serviceproductand equipmentpurchasing.

Monitors and assesses chemical expenditures to guide Branch Management on chemical budgeting and usage.

Provide service product and pricingexpertiseto commercial staff andassistin key account reviews, including tender bids.

Provides leadership and representationrelativeto industry tradeassociation,governmentand public relations.

Partners with academia and vendors to seek innovative solutions to current and future needs.

Provide branch support thatfacilitatesboth English and French communication needs.

Competencies

  • Customer Focus- Building strong customer relationships and delivering customer-centric solutions.

  • Action Oriented- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

  • Accountability- holding self and others accountable to meet commitments.

  • Communicates Effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

  • Drives Results- Consistently achieving results, even under tough circumstances.

  • Field Coaching & Influence- Builds capability and drives behavior change in Branch Managers and technicians

  • Regulatory & Compliance Leadership- Ensures adherence to provincial and federal standards across all operations

  • Business & Operational Acumen- Makes decisions that balance service quality, compliance, and cost efficiency

Education and Experience Requirements

  • Post-secondary diploma in Agronomy, Horticulture, Soil Science, or a related fieldrequired;Bachelor'sdegree preferred. An equivalent combination of education and relevant agronomic experience will also be considered.

  • Minimum of 3-5 years of agronomic technical experience supporting branch-based service operations, including developing product-usespecificationsand applying agronomicexpertiseto support marketing, sales, and customer service functions.

  • Demonstrated ability to transfer technical and product knowledge through training, coaching, and field support to operational and sales teams

  • Have, or ability to obtain, all service specific pesticide licenses and related accreditations from the province of residence.

  • Valid, permanent driver's license fromprovinceof residence. Current liability auto insurancerequired.

  • French language capability preferred.

Knowledge, Skills, and Abilities

Deep working knowledge of agronomy, horticulture, and soil science, applied in real-world service delivery environments.

  • Strong understanding of Canadian federal and provincial regulations governing pesticide, fertilizer, and chemical use, including licensing, application restrictions, and compliance requirements.

  • Ability to interpret regulatory requirements and translate them into clear, executable expectations for branch teams.

  • Proven ability to teach and transfer technical knowledge to frontline employees with varying levels of experience.

  • Skilled at breaking down complex technical information into simple, practical guidance for technicians and BranchManagement.

  • Experience developing and delivering hands-on training, onboarding support, and skill reinforcement in a field setting.

  • Training anddevelopmentknowledge and skills to develop, design, and deliver technical knowledge andexpertiseto audiences of varying skill levels.

  • Strong knowledge of safe handling, storage, and application of chemicals and equipment.

  • Ability toidentifyrisks and drive corrective actions to prevent incidents and ensure compliance

  • Experience supporting or leading incident reviews and follow-up action plans.

Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Ability towritereports, business correspondence, and procedure manuals.

Strong verbal and written communication skills with ability to present to field teams, leadership groups, and customers.Ability to adapt communication style to different audiences, from technicians to senior leaders.

Ability to calculate figures and amounts such as chemical concentrations, environmental risk assessments, percentages, area, and volume.

Research and problem-solving skills to define problems, collect data,establishfacts, and draw valid conclusions.

Proficient in Microsoft Office tools (Excel, PowerPoint, Outlook).Experience using data and reporting tools (e.g., Power BI) toidentifytrends and guide decisions. Comfortable working with digital tools to support training, communication, and reporting.

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

  • Sit,standand walk

  • Use hands and arms to handle, feel or reach

  • Speak and hear

  • Use close vision abilities

Occasionally required to:

  • Lift or move up to 25kg

  • Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Noise level - Low to moderate

  • Adverse Conditions - Minimal

Employment Type: FULL_TIME