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Network Operations Center Noc Associate Jobs in Toronto, ON

If so, Arctiq invites you to join our Network Operations Center (NOC) team. As a NOC Specialist, you will be responsible for monitoring, supporting, and maintaining critical network and ...

If so, Arctiq invites you to join our Network Operations Center (NOC) team. As a NOC Specialist , you will be responsible for monitoring, supporting, and maintaining critical network and ...

... center, and cloud-based network environments - from architecture and design through to operations ... Certifications preferred: CCNA, CCNP, Professional Cloud Network Engineer, associate cloud ...

Network Specialist

Toronto, ON · Hybrid

  • Life

  • Retirement

Provide high-level technical expertise to support network operations across LAN, WAN, data center, campus, and cloud environments. * Design, implement, and support Cisco enterprise routing (BGP ...

Prepare User Change Request and Workstation Set-up guides for new clients entering support. * Assist the Network Operations Centre with completing tasks related to beginning support for a client ...

Service Operations Manager (Virtual Care)

Toronto, ON · On-site

  • Medical

  • Dental

  • Life

  • Retirement

This is an individual contributor role within the CCSO Centre of Excellence, focused on designing ... network of practitioners, and aligned with where the organization is going. This role is ideal for ...

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Network Operations Center Noc Associate information

What are the typical challenges faced by a Network Operations Center (NOC) associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) associate?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What does a Network Operations Center (NOC) associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.

What are the most commonly searched types of Network Operations Center Noc jobs in Toronto, ON?

The most popular types of Network Operations Center Noc jobs in Toronto, ON are:

Infographic showing various Network Operations Center Noc Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Full-time

Posted 6 days ago


Job description

Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.


Position Overview:

Do you have an analytical mindset, strong technical skills, and a passion for ensuring system reliability and uptime? If so, Arctiq invites you to join our Network Operations Center (NOC) team. As a NOC Specialist, you will be responsible for monitoring, supporting, and maintaining critical network and infrastructure systems. You'll analyze and respond to alerts, troubleshoot outages, escalate incidents as needed, and proactively develop measures to ensure service stability and performance.

To be considered, applicants must demonstrate hands-on experience with Cisco ISE and Cisco Secure Network Analytics (SNA).

Responsibilities:

  • Monitor and analyze network, systems, and services for performance issues, outages, and security concerns in real time.
  • Respond to and troubleshoot incidents, escalating to senior engineers or other teams when necessary.
  • Use diagnostic tools and established processes to investigate and resolve service disruptions.
  • Collaborate with Network and Infrastructure Engineers to plan and implement proactive monitoring, automation, and performance optimization.
  • Work directly with customers to support investigations, resolve issues, and provide timely updates.
  • Contribute to the development and enhancement of operational processes, policies, and standards.
  • Provide excellent customer service and ensure client satisfaction by meeting or exceeding expectations.
  • Maintain accurate documentation of incidents, troubleshooting steps, and resolutions.
  • Work non-traditional hours and participate in a 24x7 on-call rotation to ensure continuous support.


Qualifications:

  • 3-5 years of experience in an IT infrastructure, network operations, or technical support role.
  • Demonstrated expertise in one or more of the following: network monitoring and troubleshooting, infrastructure operations, systems administration, or incident response.
  • Strong understanding of networking fundamentals (TCP/IP, DNS, routing, switching, firewalls).
  • Experience with network/system monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar).
  • Excellent oral and written communication skills.
  • Ability to work effectively and collaboratively in a high-performance team environment.
  • Strong commitment to customer service and operational excellence.
  • Experience working in diverse technical teams or client-facing environments.
  • Ability to work in a fast-paced, 24x7 environment and adapt quickly to changing priorities.
  • General network experience (e.g., Palo Alto, Cisco, Fortinet)
  • Cisco ISE experience relating to operational reviews, troubleshooting of events and alerts, service performance and availability monitoring, portal management, device profile monitoring, and patch management.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.