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Network Operations Analyst Jobs in Toronto, ON (NOW HIRING)

Td

IT Operations Analyst IV

Toronto, ON · On-site

CA$69K - CA$115K/yr

We're hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie. In this role, you'll provide Level 2 operational support for a large-scale enterprise network ...

Citylitics

Marketing Operations Analyst

Toronto, ON · Hybrid

Citylitics combines a network of AI agents, fine-tuned models, a proprietary infrastructure signals ... Citylitics is looking for a Marketing Operations Analyst to help build and maintain the data ...

Citylitics

Marketing Operations Analyst

Toronto, ON · On-site

Citylitics combines a network of AI agents, fine-tuned models, a proprietary infrastructure signals ... Citylitics is looking for a Marketing Operations Analyst to help build and maintain the data ...

Air-tek

DevOps Analyst

Toronto, ON · Remote

CA$75K - CA$130K/yr

Manage, monitor, analyze, and document changes to client environments, following change management ... General IP networking fundamentals Experience with one or more of the following: * Message broker ...

Ci

Network Security Engineer

Toronto, ON

... root-cause analysis for problem management. * Participate in a 24/7 on-call rotation to support critical network operations. WHAT YOU WILL BRING Experience * 5 years of experience designing ...

Rogers Communications

Network Designer

Brampton, ON · On-site

Provide troubleshooting support to Operations and peer technical teams. Identify, diagnose and resolve network problems. * Conduct what-if simulations and bottleneck analysis to quantify the impact ...

Rogers Communications

Network Designer

Brampton, ON · On-site

Provide troubleshooting support to Operations and peer technical teams. Identify, diagnose and resolve network problems. * Conduct what-if simulations and bottleneck analysis to quantify the impact ...

Rogers Communications

Network Designer

Toronto, ON · On-site

Provide troubleshooting support to Operations and peer technical teams. Identify, diagnose and resolve network problems. * Conduct what-if simulations and bottleneck analysis to quantify the impact ...

Intact Financial

Network Specialist

Toronto, ON · Hybrid

You will focus on scalable design, automation, and operational excellence across campus, data ... Monitor and troubleshoot performance using platform analytics (e.g., AppFlow/HDX Insight), logs ...

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Network Operations Analyst information

What are the key skills and qualifications needed to thrive as a Network Operations Analyst, and why are they important?

To thrive as a Network Operations Analyst, you need a robust understanding of networking protocols, troubleshooting, and network infrastructure, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you excel in diagnosing issues and collaborating with technical teams. These skills and qualities are vital to maintaining network uptime, quickly resolving incidents, and ensuring seamless business operations.

What does a network operations analyst do?

A network operations analyst monitors, maintains, and troubleshoots an organization’s computer networks to ensure optimal performance and security. They use tools like network monitoring software, analyze network traffic, and respond to outages or security incidents, often working with protocols such as TCP/IP and requiring certifications like CCNA. Their role involves ensuring network reliability and supporting IT infrastructure.

How does a Network Operations Analyst typically interact with other IT teams during incident resolution?

Network Operations Analysts frequently collaborate with other IT teams, such as security, systems administration, and application support, especially when troubleshooting network incidents. During an incident, they may serve as the first responders, identifying network issues and escalating complex problems to specialized teams. Clear communication and documentation are essential, as analysts must provide detailed information and updates to facilitate a swift resolution. This collaborative environment helps ensure network stability and provides opportunities to learn from cross-functional teams.

Is SOC an entry-level job?

A Security Operations Center (SOC) analyst role is typically considered an entry-level or early-career position, often requiring basic knowledge of cybersecurity principles, network monitoring tools, and incident response. Many employers seek candidates with relevant certifications like CompTIA Security+ or Cisco CCNA, but prior experience is not always mandatory. Advancement usually involves gaining experience and additional certifications in cybersecurity.

What is a Network Operations Analyst?

A Network Operations Analyst is an IT professional responsible for monitoring, managing, and troubleshooting computer networks to ensure their optimal performance and security. They analyze network data, identify and resolve issues, and help maintain the reliability of network infrastructure. These analysts often work in network operations centers (NOCs) and may also assist in implementing upgrades and documenting network processes. Their role is crucial for minimizing downtime and supporting an organization’s daily operations.

Is NOC an entry-level job?

A Network Operations Center (NOC) analyst role is often considered entry-level, especially for those with basic networking knowledge and certifications like CompTIA Network+ or Cisco CCNA. However, some positions may require prior experience or technical skills, and advancement typically involves gaining hands-on experience and additional certifications.

What jobs in the US pay 300,000 a year?

Network Operations Analysts typically do not earn $300,000 annually; such high salaries are more common in executive or specialized roles like senior network architects, cybersecurity directors, or IT executives. These positions often require extensive experience, advanced certifications, and leadership responsibilities. Compensation at this level may also include bonuses, stock options, or profit sharing.

What is the difference between Network Operations Analyst vs Network Engineer?

AspectNetwork Operations AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, maintaining network performanceDesigning, implementing, and upgrading network infrastructure
Employer & Industry UsageIT departments, service providers, large corporationsTelecom companies, enterprise IT, network consulting firms

While both roles involve working with networks, the Network Operations Analyst primarily monitors and maintains existing network systems, focusing on troubleshooting and performance. In contrast, the Network Engineer designs and implements new network solutions. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

Network Operations Analyst jobs near you
Infographic showing various Network Operations Analyst job openings in Toronto, ON as of July 2026, with employment types broken down into 1% Locum Tenens, 87% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 9% Hybrid, and 9% Remote job distribution.

Network Operations Analyst (Entry level)

Sun Life Financial

Toronto, ON • Hybrid

Full-time

Posted 7 days ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

90th of 300 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.


At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.


Discover how you can make a difference in the lives of individuals, families and communities around the world.


Job Description:

Enterprise Network Services seeks a Network Operations Analyst to join the Network Operations team. This team is accountable for the operation of all network and connectivity services which facilitate the Sun Life community to digitally interconnect a wide variety of devices; enabling data, voice and video communications with each other and with our customers, suppliers, advisors and partners.

The Network Operations Analyst has primary responsibility for the operations, maintenance, and protection of local and field network as well as the global WAN resources of Sun Life Financial.

The Enterprise Network Services group provides networking infrastructure services for Sun Life Financial's Local and Wide area network, including devices and services such as: Firewalls, Load Balancing, ISP provisioning, Physical and Logical Network Design, Wireless LAN, Remote access (VPN), VoIP, IP Address Management, Routers & Switches.

What will you do?

  • Be part of a team that supports 1st level issues for the SLF network infrastructure
  • Accept user requests, triage and analyze them, then complete or assign and handle incidents and problems per ITIL model
  • Follow ITIL model for any changes required to network devices
  • Use hardware and software knowledge to ensure solutions integrate well into existing environment
  • Work with Operations Command Centre for any Incident tickets transferred to our group, and ensure KB's are accurate
  • Work with 2nd and 3rd level teams to ensure documentation is accurate
  • Be flexible in managing workday across a multi-site location (some travel possible between Toronto, Waterloo, and Wellesley)
  • Use project-planning skills to complete assigned tasks on time and on budget
  • Consult with internal and external clients to determine requirements for successful project deliverables
  • Act as an interface and provide advice and backup to other analysts and network support personnel
  • Work with external vendors and service providers as required
  • Work with other infrastructure teams to ensure services are operational for our clients
  • Some overtime (outside regular business hours) may be required

What will you need to succeed?

  • Experience in supporting network devices
  • Knowledge of TCP/IP and related protocols
  • Knowledge of LAN / WAN technologies/platforms - - routers / switches / analyzers / routing protocols / network management
  • Knowledge of DNS / DHCP Knowledge of Load Balancing, VPN gateways, Firewalls
  • Computer Science, Math or Engineering degree / diploma
  • Certified in Industry recognized certifications such as Cisco's CCENT/CCT, CCNA
  • Understanding of Cabling types and etiquette

What's In It For You?

  • Great Place to Work Certified in Canada and the US - 2022
  • Great Place to Work award for Best Workplaces for #HybridWork - 2022
  • Named "Best Places to Work" by Glassdoor - 2021
  • Canada Award for Excellence for Mental Health at Work - 2021
  • Flex hours and Flexible hybrid work model including in-country work-from-home if you prefer. #LI-Hybrid
  • Competitive salary and bonus structure influenced by market range data
  • Pension, stock and savings programs to help build and enhance your future financial security
  • A friendly, collaborative, and inclusive culture
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
  • Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
  • A common sense dress code, where you decide how you dress based on your day
  • The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.


Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.


Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.


We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.


We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.


We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.


Salary Range:

65,000/65 000 - 105,000/105 000

Job Category:

IT - Technology Services

Posting End Date:

07/08/2026

What Sun Life Assurance Company of Canada employees say

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