ZipRecruiter

Log In

1

Technical Operations Assistant Jobs in Iowa (NOW HIRING)

next page

Showing results 1-20

All JobsTechnical Operations JobsTechnical Operations Assistant JobsTechnical Operations Assistant Jobs in Iowa

Technical Operations Assistant information

What are Technical Operations Assistants?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a Technical Operations Assistant, and why are they important?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What is the salary of an operations assistant?

The salary of a Technical Operations Assistant typically ranges from $40,000 to $60,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages.

What are some common challenges faced by Technical Operations Assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What jobs will no longer exist in 2030?

By 2030, roles such as data entry clerks and routine manufacturing assembly line jobs are expected to decline due to automation and AI technologies. In technical operations, repetitive tasks like basic system monitoring may be automated, requiring workers to focus on higher-level troubleshooting and system design skills.

What is the role of a technical assistant in operations?

A technical operations assistant supports the technical aspects of business processes by maintaining systems, troubleshooting issues, and assisting with equipment or software deployment. They often work with IT tools, follow safety protocols, and may require technical certifications or training to ensure smooth operational workflows.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does an operations assistant do?

An operations assistant supports the daily functions of a business by handling administrative tasks, coordinating workflows, and ensuring operational efficiency. They may use tools like spreadsheets and scheduling software, and often require strong organizational and communication skills to assist teams and improve processes.
What are the most commonly searched types of Technical Operations jobs in Iowa? The most popular types of Technical Operations jobs in Iowa are:
What are popular job titles related to Technical Operations Assistant jobs in Iowa? For Technical Operations Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Iowa look for? The top searched job categories for Technical Operations Assistant jobs in Iowa are:
What cities in Iowa are hiring for Technical Operations Assistant jobs? Cities in Iowa with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you

Corporate Standards - Technical Support Coordinator

efcoforms

Des Moines, IA

Other

Re-posted 19 days ago

Job description

Purpose

The Technical Support Coordinator supports the daily operations of the Engineering Technical Support (ETS) Team and serves as an integral partner to the ETS Team Leader. This role provides technical support to EFCO’s worldwide users, maintains and improves the ETS Request System, and assists in the development and enhancement of ETS processes. The position is also responsible for the digitization and delivery of digital content—including Warehouse Manuals—and ensures the delivery of high-quality service to internal and external customers. The role must exemplify EFCO’s core ideology, values, and purpose.

Key Responsibilities

  • ETS System Coordination & Frontline Support (30%)
    Coordinate and provide frontline support to EFCO users worldwide through the ETS Request System and related tools. Maintain these systems and identify opportunities for expanded utilization. Recommend and implement process improvements.
  • CAD Database & Standard Work Updates (30%)
    Coordinate CAD Database changes related to Standard Work Order (SWOD) updates, New Product Development, and ETS Requests. Collaborate with ETS team members, Product Engineers, and others to execute required changes.
  • Warehouse Drawings & Digital Content Delivery (25%)
    Create, maintain, and deliver EFCO’s worldwide Standard Product Warehouse Drawings. Assist in developing, organizing, and delivering digital content in alignment with corporate guidelines. Explore and implement alternative digital delivery methods.
  • Communications & Special Projects (15%)
    Assist with ETS Updates, proofreading documents and training materials, presenting content, and supporting additional projects as assigned.

Additional duties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, to meet organizational goals and priorities.

 

 

Core Competencies

  • Technical Skills: Proficiently uses job-specific tools, systems, and procedures to perform tasks effectively.
  • Analysis: Able to evaluate technical data, identify issues, and contribute to process improvement.
  • Communication: Communicates clearly and professionally in both written and verbal formats.
  • Collaboration: Works effectively with ETS team members, Product Engineers, and global users.
  • Adaptability: Adjusts quickly to changing workflows, technologies, and business priorities.

 

 

Qualifications

  • Education: Associate’s degree required. Drafting coursework preferred.
  • Experience: Minimum of 2–5 years of EFCO experience or drafting experience.
  • Computer Skills: In-depth knowledge of Autodesk or related CAD software; strong PC skills required.
  • Other Requirements: Mechanical aptitude, mathematical ability, strong communication, problem-solving, and organizational skills. Must work well under pressure, exercise good judgment, and maintain confidentiality. Limited travel may be required.

 

 

Working Arrangement

  • This role will work 100% onsite at our Des Moines, IA office.

Apply