Urbandale, IA · On-site
$29 - $31/hr
Urbandale, IA 50131 Duration: 19 months Shift: 1st shift Role Summary * Advanced Tier 2 technical ... Manage cases by priority and SLA * Mentor and support Tier 1 staff * Maintain detailed case and ...
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Urbandale, IA · On-site
$29 - $31/hr
Urbandale, IA 50131 Duration: 19 months Shift: 1st shift Role Summary * Advanced Tier 2 technical ... Manage cases by priority and SLA * Mentor and support Tier 1 staff * Maintain detailed case and ...
Providing specialized technical support for Swine and Poultry technology solutions, feeding and ... Documenting call details into Salesforce Case Management System for future collaboration with ...
Providing specialized technical support for Swine and Poultry technology solutions, feeding and ... Documenting call details into Salesforce Case Management System for future collaboration with ...
Hiawatha, IA · On-site
$49K - $60K/yr
Key Responsibilities Assembly & Technical Support • Mechanical Operations: Perform hands-on ... Manage the inspection and cleaning of components. Help maintain an accurate parts inventory ...
Hiawatha, IA · On-site
$49K - $60K/yr
Key Responsibilities Assembly & Technical Support • Mechanical Operations: Perform hands-on ... Manage the inspection and cleaning of components. Help maintain an accurate parts inventory ...
Manage, update, and resolve assigned tasks or tickets within prescribed deadlines and provide ... Daytime Shift: Provide backup for Tier 1 Support Communication Administrators as needed.
Manage, update, and resolve assigned tasks or tickets within prescribed deadlines and provide ... Daytime Shift: Provide backup for Tier 1 Support Communication Administrators as needed.
$18.75 - $22/hr
Summary The Technical Support Specialist - Level 1 is an entry-level position that provides ... Manage multiple client demands simultaneously, shift priority when the need arises, and ...
$18.75 - $22/hr
Summary The Technical Support Specialist - Level 1 is an entry-level position that provides ... Manage multiple client demands simultaneously, shift priority when the need arises, and ...
Purpose The Technical Support Coordinator supports the daily operations of the Engineering ... discretion of management, formally or informally, either verbally or in writing, to meet ...
Purpose The Technical Support Coordinator supports the daily operations of the Engineering ... discretion of management, formally or informally, either verbally or in writing, to meet ...
TECHNICAL SUPPORT COORDINATOR Are you a construction-minded professional with a passion for ... discretion of management, formally or informally, either verbally or in writing, to meet ...
TECHNICAL SUPPORT COORDINATOR Are you a construction-minded professional with a passion for ... discretion of management, formally or informally, either verbally or in writing, to meet ...
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
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Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
West Des Moines, IA - 50266 Job Title: CSR / Technical Support Role Duration: 6 to 18 Months (could ... Monday - Friday; 10:00 AM to 10:45 PM, any shift will be provided between this time. Qualifications
West Des Moines, IA - 50266 Job Title: CSR / Technical Support Role Duration: 6 to 18 Months (could ... Monday - Friday; 10:00 AM to 10:45 PM, any shift will be provided between this time. Qualifications
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
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The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
Maintain shift coverage schedule for employees, including coordinating coverage for time off ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
Maintain shift coverage schedule for employees, including coordinating coverage for time off ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Cedar Rapids, IA · On-site
Day Shift: Monday-Friday, 5:30 AM-2:00 PM Pay, benefits and more. We are eager to attract the best ... Provide support and backup to warehouse management * Track orders and investigate problems
Cedar Rapids, IA · On-site
Day Shift: Monday-Friday, 5:30 AM-2:00 PM Pay, benefits and more. We are eager to attract the best ... Provide support and backup to warehouse management * Track orders and investigate problems
Clive, IA · On-site
Provides frontline technical support to users through multiple channels: phone, email, online chat ... Experience using ticketing and remote management tools (NinjaOne ticketing and NinjaOne RMM ...
Clive, IA · On-site
Provides frontline technical support to users through multiple channels: phone, email, online chat ... Experience using ticketing and remote management tools (NinjaOne ticketing and NinjaOne RMM ...
Des Moines, IA · On-site
$21/hr
We support how America nourishes its people and powers its economy. Our team is made up of growth ... Management. Ability to demonstrate our company values in everyday work interactions. All other ...
Des Moines, IA · On-site
$21/hr
We support how America nourishes its people and powers its economy. Our team is made up of growth ... Management. Ability to demonstrate our company values in everyday work interactions. All other ...
| Aspect | Day Shift Technical Support Manager | Day Shift Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferred | Usually requires a relevant technical certification or associate degree; technical knowledge essential |
| Work Environment | Oversees support teams, manages escalations, and coordinates daily operations | Provides direct technical support to clients or end-users, troubleshooting issues |
| Employer & Industry Usage | Common in IT service companies, tech departments, and support centers | Found in similar settings, focusing on resolving technical problems |
The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.
$29 - $31/hr
Contractor
Re-posted 20 days ago
Job Title: Technical Support Representative
Client: Heavy Machine Manufacturing Company
Location: Urbandale, IA 50131
Duration: 19 months
Shift: 1st shift
Role Summary
Key Responsibilities
Required Skills
Preferred Skills
Additional Info
Education
Experience
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Recruiting and staffing services
11 - 50 Employees
Nisswa, MN, US
2003
