We are seeking an IT Technical Support Specialist to join our team at UnityPoint Health! As a ... Works collaboratively and closely with Regional Service Managers, customers, other IT team members ...
We are seeking an IT Technical Support Specialist to join our team at UnityPoint Health! As a ... Works collaboratively and closely with Regional Service Managers, customers, other IT team members ...
Overview We are seeking an IT Technical Support Specialist to join our team at UnityPoint Health ... Works collaboratively and closely with Regional Service Managers, customers, other IT team members ...
Overview We are seeking an IT Technical Support Specialist to join our team at UnityPoint Health ... Works collaboratively and closely with Regional Service Managers, customers, other IT team members ...
The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
Quick apply
The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
The initial training will be during dayshift hours and the permanent shift will be a nightshift (8p ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
Triage and Support Supervisor (Night Shift)
Des Moines, IA · On-site
$70 - $90/hr
Respond to all major incidents as the Communication Manager while on shift to create and send ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
Triage and Support Supervisor (Night Shift)
Des Moines, IA · On-site
$70 - $90/hr
Respond to all major incidents as the Communication Manager while on shift to create and send ... managing a technical team * Basic knowledge of, or 2 years' experience supporting and administering ...
Technical Account Manager
Des Moines, IA · On-site
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and ...
Technical Account Manager
Des Moines, IA · On-site
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. How You ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. How You ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. How You ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. How You ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Quick apply
Welder - Day Shift
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Welder - Day Shift
Manchester, IA · On-site
$17.75 - $21.75/hr
... Day Shift - 5am to 3:00pm, 20-minute paid lunch. Flexible start times available if needed. HOW YOU ... Receive up to $250 each year to support your wellness goals. * Safety Gear Reimbursement: Get ...
Support Center Team Supervisor
Waterloo, IA · On-site
$65 - $90/hr
What You'll DoLead & Develop the TeamProvide day-to-day leadership to Support Center Systems ... technical relationship manager for your clients, partnering closely with Account Executives and ...
Support Center Team Supervisor
Waterloo, IA · On-site
$65 - $90/hr
What You'll DoLead & Develop the TeamProvide day-to-day leadership to Support Center Systems ... technical relationship manager for your clients, partnering closely with Account Executives and ...
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Support Center Team Supervisor
Waterloo, IA · On-site
$65 - $90/hr
Provide day-to-day leadership to Support Center Systems Administrators * Oversee customer issues ... Serve as a technical relationship manager for your clients, partnering closely with Account ...
Support Center Team Supervisor
Waterloo, IA · On-site
$65 - $90/hr
Provide day-to-day leadership to Support Center Systems Administrators * Oversee customer issues ... Serve as a technical relationship manager for your clients, partnering closely with Account ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Day Shift Technical Support Manager information
What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?
| Aspect | Day Shift Technical Support Manager | Day Shift Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferred | Usually requires a relevant technical certification or associate degree; technical knowledge essential |
| Work Environment | Oversees support teams, manages escalations, and coordinates daily operations | Provides direct technical support to clients or end-users, troubleshooting issues |
| Employer & Industry Usage | Common in IT service companies, tech departments, and support centers | Found in similar settings, focusing on resolving technical problems |
The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.
What are popular job titles related to Day Shift Technical Support Manager jobs in Iowa?
For Day Shift Technical Support Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Day Shift Technical Support Manager jobs in Iowa look for?
The top searched job categories for Day Shift Technical Support Manager jobs in Iowa are:
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Cities in Iowa with the most Day Shift Technical Support Manager job openings:
Full-time
Medical, Dental, Retirement, PTO
Posted 26 days ago
Key responsibilities
Supports and resolves technology issues and performs system upgrades, repairs, and maintenance on computer systems and peripherals.
Works on local and enterprise IT projects, including installing, integrating, and configuring new computer systems.
Collaborates with Regional Service Managers, customers, and other IT team members to ensure customer satisfaction and hardware/software needs are met.
UnityPoint Health rating
7.3
Based on 364 frontline employees who took The Breakroom Quiz
305th of 898 rated healthcare providers
Job description
We are seeking an IT Technical Support Specialist to join our team at UnityPoint Health! As a member of the Client Device Support team, the IT Technical Support Specialist supports and resolves technology issues and project initiatives in the region, maintains a strong working relationship with peers in all regions and works collaboratively and closely with the Regional Service Managers, customers and other IT team members to ensure the delivery of excellent customer service.
Hours: Monday-Friday, 8am-5pm
Location: Fort Dodge, IA
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Departmental & Technical Support Specialist:
- Performs quarterly end of lease activities as assigned.
- Works on local and enterprise IT projects.
- Works collaboratively and closely with Regional Service Managers, customers, other IT team members to ensure customer satisfaction needs are accomplished in acceptable timeframes.
- Performs necessary system upgrades, repairs and maintenance on computer systems and peripherals.
- Installs, integrates, and configures new computer systems.
- Utilizes problem tracking system and procedures utilized by IT, and communicates needed changes to the system administrator.
- Works collaboratively with other IT group members to ensure optimal application functionality.
Customer Service:
- Works collaboratively and closely with Regional Service Managers, customers, other IT team members to ensure customer satisfaction needs are accomplished in acceptable timeframes.
- Interacts with customers, Regional Service Managers, and the IT management team to ensure hardware and software needs are met in acceptable timeframes.
- Covers on-call when required.
- Provides night and weekend on-call coverage as scheduled.
- May assume additional on-call responsibilities as directed by Manager.
Business Support:
- Maintains an understanding of the business environment and the business needs for local affiliate.
- Monitors new developments in technology to determine their applicability to improve the delivered product while maintaining standardization.
- Supports Corporate Unified Communications and Video Conferencing solutions as required.
- Completes special projects and monthly reports as assigned.
- Performs other duties as requested to facilitate the smooth and effective operations of the department.
Education:
- Two-year degree in Computer Science or Programming. Equivalent education and work experience will be accepted only if previous experience applies to specific systems.
Experience/Skills:
- Requires Personal Computer experience
- Excellent communication skills
- Ability to work independently
- Experience supporting desktops, laptops, printers, and mobile devices
- Healthcare IT experience preferred
- Networking experience preferred
Licenses/Certifications:
- Valid driver’s license when driving any vehicle for work-related reasons.
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What UnityPoint Health employees say
Pay
Benefits
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About UnityPoint Health
Sourced by ZipRecruiter
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1995