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Technical Operations Assistant Jobs in Iowa (NOW HIRING)

Lynn University

Perform other related duties as assigned by the Assistant Director, Financial Aid Technical Operations. * Perform all the essential duties and responsibilities of scanning documents, files, and ...

Fresenius Medical Care

Biomedical Technician

Des Moines, IA · On-site

$24.75 - $32.75/hr

... Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director ... needed and assist clinical management with inventory costs. • Performs initial and annual ...

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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What is a technical operations assistant's salary?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Technical Operations jobs in Iowa?

The most popular types of Technical Operations jobs in Iowa are:

What are popular job titles related to Technical Operations Assistant jobs in Iowa?

For Technical Operations Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Technical Operations Assistant jobs in Iowa look for?

The top searched job categories for Technical Operations Assistant jobs in Iowa are:

What cities in Iowa are hiring for Technical Operations Assistant jobs?

Cities in Iowa with the most Technical Operations Assistant job openings:

Technical Operations Assistant jobs near you

Coordinator, Financial Aid Technical Operations

On-site

Lynn University
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Lynn Universityexternal

Full-time

Posted 21 days ago

Job description

Summary:

The Coordinator, Financial Aid Technical Operations imports, exports, scans and analyzes source documents into the Financial Aid Perceptive Content management system. Indexes the scanned documents to the appropriate student's records to facilitate immediate document access. Creates workflows, online forms and templates in Adobe Sign
The Coordinator, Financial Aid Technical Operations assists with federal and institutional aid disbursement process. Ensure data accuracy by executing data cleanup tasks and exceptions reports.
The Coordinator, Financial Aid Technical Operations provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of computer hardware and software programs and responds to user needs in the Office of Financial Aid.

Job Description:

Essential Duties and Responsibilities

  • Assist with Pell grant and Direct loans origination, disbursement and reconciliation process.
  • Assist with disbursement of aid within Workday.
  • Perform other related duties as assigned by the Assistant Director, Financial Aid Technical Operations.
  • Perform all the essential duties and responsibilities of scanning documents, files, and linking workflow.
  • Train student workers on scanning, linking and performing quality control on documents.
  • Perform data update/cleanup on all Financial Aid systems.
  • Create and maintain templates, forms and workflows on Adobe Sign as well as offers training and support to Financial Aid staff.
  • Coordinate and implement all facets of the Foreign National Information System (FNIS), Inceptia Verification Gateway, Financial Aid COD system and any future related systems which includes setup, training of staff, and creating the operational instructions, and daily maintenance.

Required knowledge, skills, and abilities

  • Prior experience with Workday, Adobe Sign, and Perceptive Content strongly preferred.
  • Must have strong verbal communication and customer service skills.
  • Must be detailed oriented with excellent organizational, technological and follow through skills.
  • Knowledgeable on Microsoft Office Suite.

Minimum Qualification

  • Must have a bachelor's degree.

Accreditation and equal opportunity

Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, titleixcoordinator@lynn.edu, or +1 561-237-7727; or to the U.S. Department of Education Office for Civil Rights.

Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call +1 404-679-4500 for questions about the accreditation of Lynn University. 2020 Lynn University

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling +1 561-237-7639.

The Annual Security and Fire Safety Report

In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport

For your health, Lynn University is smoke- and tobacco-free.

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