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Technical Operations Assistant Jobs in Iowa (NOW HIRING)

Lightedge

Technical Trainer

Des Moines, IA · Hybrid

$31.75 - $42.25/hr

Our Technical Trainers are responsible for creating, conducting, and evaluating technical training ... Presentation Materials * Assist with identifying training resources to define operational growth ...

Lightedge

Technical Trainer

Des Moines, IA · Hybrid

$31.75 - $42.25/hr

Our Technical Trainers are responsible for creating, conducting, and evaluating technical training ... Presentation Materials * Assist with identifying training resources to define operational growth ...

Lightedge

Technical Trainer

Des Moines, IA · On-site

$31.75 - $42.25/hr

Our Technical Trainers are responsible for creating, conducting, and evaluating technical training ... Presentation Materials * Assist with identifying training resources to define operational growth ...

Dynamic Campus, Inc.

Technical Director

Mount Vernon, IA · On-site

Hours of operation are Monday - Friday, 8:00 am - 4:30 pm. Hours may vary. Hybrid. Responsibilities ... * Assist with developing and presenting the Annual Work Portfolio (AWP) to the CIO and implement ...

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All JobsTechnical Operations JobsTechnical Operations Assistant JobsTechnical Operations Assistant Jobs in Iowa

Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Iowa? The most popular types of Technical Operations jobs in Iowa are:
What are popular job titles related to Technical Operations Assistant jobs in Iowa? For Technical Operations Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Iowa look for? The top searched job categories for Technical Operations Assistant jobs in Iowa are:
What cities in Iowa are hiring for Technical Operations Assistant jobs? Cities in Iowa with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you

Critical Operations Technician I (Cedar Rapids, IA)

LHH US

Cedar Rapids, IA

$38 - $42/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Critical Operations Technician I (Military & Veteran Talent Welcome)
Position Overview
LHH is seeking a Critical Operations Technician I to join our client's Facilities Operations team. This position is ideal for transitioning military personnel, veterans, and individuals with experience operating, maintaining, troubleshooting, or supporting mission-critical systems and equipment.
In this role, you will help ensure the continuous operation of critical infrastructure within our data centers, including electrical, mechanical, HVAC, and IT systems. You will work in a highly structured environment where safety, reliability, and operational readiness are top priorities.
Location: On-site (24/7/365 operations environment)
Schedule: Shift-based operations supporting continuous facility coverage
Key Responsibilities
  • Monitor and maintain critical facility systems, including electrical, mechanical, HVAC, and IT infrastructure.
  • Conduct preventive maintenance inspections and perform equipment checks to ensure operational readiness.
  • Troubleshoot equipment issues and assist with repairs to minimize downtime and maintain mission continuity.
  • Install, maintain, and support server racks, cabling, cabinets, fiber infrastructure, and customer equipment.
  • Process maintenance work orders and accurately document completed work in company systems.
  • Respond to facility alarms, operational incidents, customer requests, and emergency situations.
  • Utilize established procedures and change management processes to safely perform maintenance activities.
  • Follow safety protocols for handling tools, equipment, and hazardous materials.
  • Maintain accurate operational logs, reports, and ticketing system documentation.
  • Work collaboratively with team members to support data center operations and customer needs.
Military Experience We Value
We strongly encourage applications from veterans and transitioning service members with experience in:
  • Power generation and electrical systems
  • HVAC, utilities, and facility operations
  • Communications and network infrastructure
  • Electronics maintenance and troubleshooting
  • Aviation maintenance
  • Nuclear, propulsion, or mechanical systems
  • Engineering equipment operations
  • Mission-critical operations centers
  • Base facilities maintenance
  • Logistics, technical support, or operational readiness programs
Examples of relevant military backgrounds may include personnel from the Army, Navy, Air Force, Marine Corps, Coast Guard, Space Force, and National Guard/Reserve components who have worked with complex systems, equipment maintenance, or technical operations.
Qualifications
Required
  • Two or more years of technical training, military training, trade school, apprenticeship, or equivalent hands-on experience.
  • Knowledge of electrical, mechanical, HVAC, facilities maintenance, IT hardware, telecommunications, or related technical systems.
  • Ability to follow technical procedures, safety protocols, and operational documentation.
  • Proficiency with Microsoft Office applications and computer-based reporting systems.
Preferred
  • Experience in a data center, industrial plant, manufacturing facility, utility, telecommunications environment, military operations center, or other mission-critical setting.
  • Familiarity with preventive maintenance programs and technical troubleshooting.
Why Veterans Succeed at with our client
Veterans often excel in this role because of their experience with:
  • Mission-focused operations
  • Troubleshooting under pressure
  • Following standardized procedures
  • Working in team-oriented environments
  • Safety and compliance standards
  • Operating and maintaining critical infrastructure
  • Shift work and 24/7 operational support
Benefits
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • 401(k) with Company Match
  • Tuition Assistance
  • Military Leave Support
  • Paid Volunteer Time
  • Employee Assistance Program
  • Parental Leave
  • Scholarship Opportunities for Dependents
Equal Opportunity Employer
LHH is committed to creating an inclusive workplace and proudly welcomes veterans, military spouses, reservists, National Guard members, and transitioning service members. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.
Military experience is highly valued, and equivalent military training and leadership experience will be considered in lieu of traditional civilian experience where applicable.
Pay Details: $38.00 to $42.00 per hour
Search managed by: Max McFadden
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.