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Technical Operations Assistant Jobs in Iowa (NOW HIRING)

Technical Writer

Cedar Rapids, IA · On-site

$54K - $70K/yr

This role works closely with engineering and operations teams to gather technical information and ... Assist with the development of illustrations, diagrams, and visual references for technical ...

Desktop Support Technician

Newton, IA · On-site

$18.75 - $23.75/hr

... security operations. The technician is responsible for troubleshooting complex technical issues ... * Assist with troubleshooting network-connected manufacturing equipment and interfaces. * Maintain ...

... security operations. The technician is responsible for troubleshooting complex technical issues ... * Assist with troubleshooting network-connected manufacturing equipment and interfaces. * Maintain ...

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Technical Operations Assistant information

What are Technical Operations Assistants?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a Technical Operations Assistant, and why are they important?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What is the salary of an operations assistant?

The salary of a Technical Operations Assistant typically ranges from $40,000 to $60,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn more. Benefits often include health insurance and opportunities for professional development.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and evolving employer expectations for digital skills and adaptability. Entry-level roles in technical operations may require certifications or familiarity with specific tools, which can be barriers for new entrants. Building relevant skills and gaining internships can improve their chances of securing such positions.

What are some common challenges faced by Technical Operations Assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What jobs will no longer exist in 2030?

The role of technical operations assistants is unlikely to disappear by 2030, but automation and AI advancements may reduce demand for routine tasks in technical support and maintenance roles. Jobs heavily reliant on manual data entry or basic troubleshooting could be phased out as technology becomes more autonomous and efficient.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Iowa? The most popular types of Technical Operations jobs in Iowa are:
What are popular job titles related to Technical Operations Assistant jobs in Iowa? For Technical Operations Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Iowa look for? The top searched job categories for Technical Operations Assistant jobs in Iowa are:
What cities in Iowa are hiring for Technical Operations Assistant jobs? Cities in Iowa with the most Technical Operations Assistant job openings:
Garage Operations Assistant - Waverly

Garage Operations Assistant - Waverly

State of Iowa

Ames, IA • On-site

$59K - $89K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago


State Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

41st of 50 rated states


Job description

Job Description The Iowa Department of Transportation is looking for decisive people leader who has a safety-first mindset and ability to lead efficient daily operations. As a Garage Operations Assistant (GOA), you'll guide a highway maintenance crew while prioritizing what's critical to make Iowa roadways safer while fulfilling our Mission - Making Lives Better Through Transportation. This position will foster growth and support for its reporting team through the five core values of the department: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

As part of the garage leadership team, you will oversee a dedicated crew by: Managing and communicating daily maintenance and administrative operations with supervisor oversight Performing basic office administration via technical devices and software Preparing project plans within budgetary limitations Reviewing maintenance records, material supplies, inventory records, and crew reports Overseeing traffic control for maintenance activities Coordinating snow operations and operating snow equipment Assisting with grading/paving projects Residency: Waverly Maintenance Garage - Within five (5) months, employees are required to reside within 45 minutes driving time, during normal conditions, from assigned work location. Shift: 7:00 AM to 3:30 PM, Monday through Friday. Hours may vary and are subject to be on call 24 hours a day during emergency and/or weather conditions.

Some overnight travel may be required. As a State of Iowa employee, you will be eligible for the following benefits: Competitive pay and benefits package including health, dental, flexible spending, and life insurance Insurance benefits start the first month following 30 days of employment, and costs can be reviewed here. Opportunities for professional growth and development.

Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year. Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match Optional 401A plan with employer contributions. Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to learn more about the State of Iowa Employee Benefits and costs at the State of Iowa Employee Benefits Website. Special Requirements: A CDL permit upon hire. Class A and endorsements/restrictions on your CDL within 5 months following your hire date.

Entry-level driver Training is available upon hire through the Iowa DOT. The multifaceted training will help meet all state and federal regulations. A successful U.S

DOT Clearinghouse query. A pre-employment physical verifying the physical ability to perform the duties described. Click the video link for a demonstration: OPC Webinar Chapter 4 PCP Demo Test (youtube.com) A pre-employment drug screen and will be required ongoing participation in random drug and alcohol testing programs

May be required to obtain pesticide/herbicide certifications or other certifications as needed. Help make Iowa roadways safe for you, your family, and your friends. The Iowa Department of Transportation is an equal-opportunity employer.

If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us Reasonable accommodation such as interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs. The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees

Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from high school, GED, or equivalency, and experience equal to four years of fulltime work in highway maintenance and equipment operation

2) All of the following (a, b, and c): a. Graduation from high school, GED, or equivalency; and b. Two years of full-time work experience in highway maintenance and equipment operation; and c.

A total of two years of education and/or full-time experience (as described in part b), where thirty semester hours of accredited college or university course work in construction technology/management or engineering equals one year of full-time experience. 3) Current, continuous experience in the state executive branch that includes two years of full-time work as a Highway Technician Associate or Equipment Operator Senior.. For additional information, please click on this link to view the job description

Additional Qualification Requirements Positions in this class require possession of a valid Commercial Learner's Permit upon hire. Within a timeframe determined by the appointing authority, a valid Commercial Driver's License with the required endorsements and applicable restrictions must be obtained and subsequently maintained to continue employment. In conjunction with Title 49 of the Code of Federal Regulations (parts 40 and 382), this job requires a pre-employment drug screen and will require ongoing participation in the employer's random drug and alcohol testing program and will be subject to the regulations regarding the Federal drug and alcohol testing program.

Prior to starting employment, all persons are required to have a post offer, pre-employment physical verifying the physical ability to perform the duties described. Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to obtain and maintain Herbicide Applicator certification from the Department of Agriculture and Land Stewardship. Travel, including overnight travel, may be required for positions in this class.

Employees must arrange transportation to and from assigned work areas. Within a timeframe determined by the appointing authority, employees in designated positions are required to reside within a defined driving time, during normal conditions, from the assigned work location. Employees must respond to emergency situations as required.

Employees must be able to work up to 16 consecutive hours.


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About State of Iowa

Sourced by ZipRecruiter

The State of Iowa is not a company but the governmental structure of the U.S. state of Iowa, stationed in the capital city, Des Moines. The official website, iowa.gov, is a platform dedicated to providing information and services related to the state's governance. As a governmental establishment, the State of Iowa's 'industry' primarily involves social governance, policy-making, and public administration, overseeing sectors like education, health, transportation, agriculture, and other public services.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Des Moines, IA, US

Year founded

1939