Senior Customer Success Manager Our Client | NYC (Hybrid -- 3 days/week, SoHo) Our client is a fast-growing startup removing barriers to youth mental health care. They're looking for a Senior ...
Quick apply
Senior Customer Success Manager Our Client | NYC (Hybrid -- 3 days/week, SoHo) Our client is a fast-growing startup removing barriers to youth mental health care. They're looking for a Senior ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
Pelham, NY · On-site
$90 - $130/hr
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department -- it's the heart of our ...
Customer Success Manager
Pelham, NY · On-site
$90 - $130/hr
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department -- it's the heart of our ...
Customer Success Manager
Manhattan, NY · On-site +1
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our ...
Customer Success Manager
Manhattan, NY · On-site +1
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
Manhattan, NY · On-site
$90 - $130/hr
Working closely with Solution Architects (SAs) who own technical discovery, migrations, and ... Customer Success Manager Skills and Experience * Experience in the AEC industry is our top priority ...
Customer Success Manager
Manhattan, NY · On-site
$90 - $130/hr
Working closely with Solution Architects (SAs) who own technical discovery, migrations, and ... Customer Success Manager Skills and Experience * Experience in the AEC industry is our top priority ...
Customer Success Manager
Manhattan, NY · On-site
$85K - $115K/yr
Working closely with Solution Architects (SAs) who own technical discovery, migrations, and ... Customer Success Manager Skills and Experience * Experience in the AEC industry is our top priority ...
Customer Success Manager
Manhattan, NY · On-site
$85K - $115K/yr
Working closely with Solution Architects (SAs) who own technical discovery, migrations, and ... Customer Success Manager Skills and Experience * Experience in the AEC industry is our top priority ...
The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You'll ...
The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You'll ...
Customer Success Manager
Manhattan, NY · On-site
$150 - $185/hr
Customer Success Manager New York, NY, New York, NY, US 30+ days ago Requisition ID: 1008 Whip ... Experience in delivering technical training and onboarding programs. * Experience working with SaaS ...
New
Customer Success Manager
Manhattan, NY · On-site
$150 - $185/hr
Customer Success Manager New York, NY, New York, NY, US 30+ days ago Requisition ID: 1008 Whip ... Experience in delivering technical training and onboarding programs. * Experience working with SaaS ...
New
Customer Success Manager
New York, NY · On-site
THE ROLE As a Customer Success Manager (CSM) at Everpure , you will act as a trusted strategic ... You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ...
Customer Success Manager
New York, NY · On-site
THE ROLE As a Customer Success Manager (CSM) at Everpure , you will act as a trusted strategic ... You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ...
Strategic Customer Success Manager
Manhattan, NY · On-site
$115 - $226/hr
The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You'll ...
Strategic Customer Success Manager
Manhattan, NY · On-site
$115 - $226/hr
The Role As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You'll ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Quick apply
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
Manhattan, NY · On-site
$110 - $160/hr
We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and ... Commercial and technical fluency: Strong understanding of technical products and an ability to ...
Customer Success Manager
Manhattan, NY · On-site
$110 - $160/hr
We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and ... Commercial and technical fluency: Strong understanding of technical products and an ability to ...
Customer Success Manager
Manhattan, NY · On-site
Working closely with Solution Architects (SAs) who own technical discovery, migrations, and ... Customer Success Manager Skills and Experience * Experience in the AEC industry is our top priority ...
Customer Success Manager
Manhattan, NY · On-site
Working closely with Solution Architects (SAs) who own technical discovery, migrations, and ... Customer Success Manager Skills and Experience * Experience in the AEC industry is our top priority ...
Customer Success Manager
Manhattan, NY · On-site
$90 - $150/hr
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... Strategic mindset with the ability to translate client operational challenges into technical ...
Customer Success Manager
Manhattan, NY · On-site
$90 - $150/hr
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... Strategic mindset with the ability to translate client operational challenges into technical ...
Customer Success Manager
New York, NY · On-site
$120K - $160K/yr
Technical aptitude for API and technical enterprise deal support * Familiarity with CRM tools (HubSpot) and customer success platforms * Experience with customer success best practices and frameworks
Customer Success Manager
New York, NY · On-site
$120K - $160K/yr
Technical aptitude for API and technical enterprise deal support * Familiarity with CRM tools (HubSpot) and customer success platforms * Experience with customer success best practices and frameworks
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... Strategic mindset with the ability to translate client operational challenges into technical ...
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... Strategic mindset with the ability to translate client operational challenges into technical ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... Strategic mindset with the ability to translate client operational challenges into technical ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... Strategic mindset with the ability to translate client operational challenges into technical ...
Technical Customer Success Manager information
See Ridgewood, NJ salary details
$51.6K - $64.7K
1% of jobs
$64.7K - $77.8K
2% of jobs
$77.8K - $90.9K
2% of jobs
$90.9K - $104K
1% of jobs
$104K - $117.1K
9% of jobs
$122.3K is the 25th percentile. Wages below this are outliers.
$117.1K - $130.2K
26% of jobs
$130.2K - $143.4K
3% of jobs
$143.4K - $156.5K
1% of jobs
The median wage is $164.7K / yr.
$156.5K - $169.6K
9% of jobs
$169.6K - $182.7K
11% of jobs
$186.7K is the 75th percentile. Wages above this are outliers.
$182.7K - $195.8K
36% of jobs
$51.6K
$154.1K
$195.8K
How much do technical customer success manager jobs pay per year?
As of Sep 5, 2026, the average yearly pay for technical customer success manager in Ridgewood, NJ is $154,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,900.00 and $183,100.00 per year, depending on experience, location, and employer.
What is a technical customer success manager?
A Technical Customer Success Manager (TCSM) is responsible for ensuring customers successfully adopt and utilize a company's technical products or services. They bridge the gap between customers and internal teams, providing technical guidance, troubleshooting issues, and optimizing product usage. TCSMs work closely with sales, support, and product teams to drive customer satisfaction, retention, and long-term success. Their role often includes onboarding new customers, providing training, and identifying opportunities for upselling or expansion. Ultimately, they help customers achieve their desired outcomes while driving business growth.
What are the typical daily responsibilities of a technical customer success manager?
Technical Customer Success Managers typically spend their days onboarding new clients, addressing technical questions or issues, and ensuring customers are maximizing the value of the company's products or services. This role often involves collaborating closely with engineering, product, and sales teams to resolve escalated issues and advocate for customer needs. Regular responsibilities may include conducting training sessions, monitoring customer health metrics, and identifying upsell or renewal opportunities. Effective communication and multitasking are essential, as you'll be managing multiple client accounts and projects simultaneously. This dynamic environment offers a great balance of technical problem-solving and relationship management.
What are the key skills and qualifications needed to thrive in the technical customer success manager position, and why are they important?
To thrive as a Technical Customer Success Manager, you need a strong background in account management, technical troubleshooting, and customer relationship management, often supported by experience in SaaS or IT environments and a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and relevant certifications (e.g., Salesforce, ITIL, or technical support certificates) are highly valuable. Exceptional communication, proactive problem-solving, and strong organizational skills set top candidates apart. These competencies are crucial for driving customer satisfaction, ensuring smooth onboarding and support, and successfully bridging the gap between technical teams and clients.
What job categories do people searching Technical Customer Success Manager jobs in Ridgewood, NJ look for?
The top searched job categories for Technical Customer Success Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Technical Customer Success Manager jobs?
Cities near Ridgewood, NJ with the most Technical Customer Success Manager job openings:
Full-time
Posted 10 days ago
Job description
Senior Customer Success Manager
Our Client | NYC (Hybrid — 3 days/week, SoHo)
Our client is a fast-growing startup removing barriers to youth mental health care. They're looking for a Senior Customer Success Manager to own and grow a portfolio of 130–150 school partnerships — blending consultative relationship management with a proactive growth mindset to drive student referrals, build playbooks from scratch, and shape how their School Success function operates as they scale into new states.
What You'll Do
- Manage a portfolio of ~150 school partnerships, running ~20 meetings per week with counselors, responding to questions, and proactively identifying students who could benefit from care
- Drive growth through a consultative upsell motion, treating every touchpoint as an opportunity to increase referral volume and deepen engagement
- Analyze data to identify which schools need more attention and run small experiments to drive referrals
- Build and refine the team's playbooks, metrics, and operational processes in a function that's still taking shape
- Collaborate cross-functionally with Ops, Product, Growth, and Clinical teams to resolve issues and improve the partner experience
What We're Looking For
- 5+ years of experience in customer success, account management, or sales, with a growth/upsell component (not purely reactive support)
- Early-stage startup experience — comfortable operating with limited resources and building processes from scratch
- A proven track record managing a large book of business (not enterprise/low-volume accounts) in a B2B2C or B2C motion
- A sales-minded, high-EQ approach — confident making the ask while building deep trust with busy school counselors
- Based in NYC, or willing to relocate; able to work in-office 3 days/week in SoHo
About Success Matcher Recruitment & Staffing Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Cheyenne, WY, US
Year founded
2024