ZipRecruiter

Log In

1

Technical Call Center Jobs (NOW HIRING)

P.E.A.C.H. Teams

Call Center Representative

Pasco, WA · On-site

$21/hr

APPLY TODAY AND JOIN OUR TEAM! - Call Center Agent A-One is the market leader and looking for our ... technical correctness of the completed job. * Must be able to utilize phone, cell phone, text ...

Dabella

Call Center Systems Manager

Austin, TX · On-site

$100K - $120K/yr

This role is ideal for someone who enjoys blending technical expertise with cross-functional collaboration and problem-solving. What You'll Do * Lead administration and optimization of call center ...

DaBella

Call Center Systems Manager

Austin, TX · On-site

$100K - $120K/yr

This role is ideal for someone who enjoys blending technical expertise with cross-functional collaboration and problem-solving. What You'll Do * Lead administration and optimization of call center ...

P.E.A.C.H. Teams

Call Center Representative

Pasco, WA · On-site

$21/hr

APPLY TODAY AND JOIN OUR TEAM! - Call Center Agent A-One is the market leader and looking for our ... technical correctness of the completed job. * Must be able to utilize phone, cell phone, text ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... technical operations and deployments. BDR is seeking a Service Support Technician to join our ... This role operates within a structured, high-volume call center environment, following established ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... technical operations and deployments. BDR is seeking a Service Support Technician to join our ... This role operates within a structured, high‑volume call center environment, following ...

AditiStaffing

call center representative

Charleston, SC

$15 - $18.75/hr

Call center hours are 7:00 a.m. - 9:00 p.m., Monday thru Friday and 8:00 a.m. to 5:00 p.m. on ... Thanks & Regards Darshan Technical Recruiter D: 425-818-5584 Additional Information Thanks ...

P.E.A.C.H. Teams

Call Center Representative

Pasco, WA · On-site

$21/hr

APPLY TODAY AND JOIN OUR TEAM! - Call Center Agent A-One is the market leader and looking for our ... technical correctness of the completed job. * Must be able to utilize phone, cell phone, text ...

Russell Tobin

Call Center Representative

Tempe, AZ · On-site

$17 - $18/hr

Call Center associates are the key experts in getting candidates to their first day with Client, they also remove technical barriers in the hiring process, relieving local HR teams from providing ...

Velocity Flex

Call Center Representative

Jersey Village, TX · On-site

$14 - $17.50/hr

Job Overview: We're looking for a highly skilled call center representative to join our client ... and technical issues. Essential Responsibilities: * Receives Inbound calls from customers and ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... technical operations and deployments. BDR is seeking a Service Support Technician to join our ... This role operates within a structured, high-volume call center environment, following established ...

next page

Showing results 1-20

All JobsTechnical Call Center Jobs

Technical Call Center information

See salary details

$14

$26

$44

How much do technical call center jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for technical call center in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What are technical call center jobs?

Technical call center jobs involve assisting customers by providing technical support over the phone, via chat, or through email. Employees in these roles help troubleshoot and resolve issues related to products, services, or software. They often use specialized knowledge to guide customers through problem-solving steps and may escalate complex issues to higher-level support. Excellent communication, patience, and problem-solving skills are essential for success in this job.

What is a technical call center job description?

A technical call center job involves providing technical support and troubleshooting assistance to customers over phone, chat, or email. Employees need strong communication skills, technical knowledge of products or services, and familiarity with support tools like ticketing systems. The role often requires problem-solving abilities and may involve working in shifts or following specific protocols.

What is the difference between Technical Call Center vs Customer Support Specialist?

AspectTechnical Call CenterCustomer Support Specialist
Required CredentialsTechnical certifications, IT knowledgeBasic customer service skills, sometimes certifications
Work EnvironmentCall centers, technical support teamsCustomer service departments, help desks
Employer & Industry UsageTech companies, telecom providersRetail, service industries, tech firms
Common Search & ComparisonTechnical support roles, troubleshooting

The Technical Call Center primarily handles technical issues requiring specialized knowledge and certifications, often in IT or telecom sectors. Customer Support Specialists focus on general customer service, addressing inquiries and basic troubleshooting. While both roles involve assisting customers via phone or chat, the Technical Call Center demands more technical expertise and certifications, making it suitable for those with technical backgrounds.

What are some common challenges faced by Technical Call Center representatives, and how are they typically addressed?

Technical Call Center representatives often encounter challenges such as troubleshooting complex issues over the phone, managing high call volumes, and communicating technical information clearly to customers with varying levels of technical knowledge. These challenges are usually addressed through comprehensive onboarding training, access to a knowledge base, and ongoing support from team leads or senior specialists. Many call centers also encourage collaboration among team members, allowing representatives to escalate difficult cases or seek advice, which helps ensure customer issues are resolved efficiently and representatives continue to grow their technical and communication skills.

What job makes $10,000 a month without a degree?

A Technical Call Center role typically does not pay $10,000 a month without specialized skills or experience. High earnings in such roles usually require advanced technical knowledge, certifications, or management responsibilities, and most positions pay significantly less without formal degrees or extensive training.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support managers or team leads with expertise in specific software or technical skills also tend to have higher pay. Advanced certifications and experience can further increase earning potential in these positions.

How to make 2000 a week working from home?

A Technical Call Center representative can earn $2,000 weekly by working full-time, often requiring strong communication skills, technical knowledge, and experience. Achieving this income may involve handling high-volume calls, working flexible hours, and possibly earning performance-based bonuses or commissions. Building expertise in specific technical areas and obtaining relevant certifications can also enhance earning potential.

What are the key skills and qualifications needed to thrive as a Technical Call Center Representative, and why are they important?

To thrive as a Technical Call Center Representative, you need strong technical troubleshooting abilities, product knowledge, and typically at least a high school diploma or relevant technical certifications. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required. Excellent communication, patience, and problem-solving skills are essential for effectively assisting customers and resolving issues. These skills ensure timely, accurate support, customer satisfaction, and efficient operations within a high-volume support environment.
More about Technical Call Center jobs
What states have the most Technical Call Center jobs? States with the most job openings for Technical Call Center jobs include:
What job categories do people searching Technical Call Center jobs look for? The top searched job categories for Technical Call Center jobs are:
Technical Call Center jobs near you
Infographic showing various Technical Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.
Call Center Representative

Call Center Representative

Professional Moving & Storage INC

Virginia Beach, VA • On-site

$14.25 - $17.75/hr

Other

Posted 21 days ago

Job description

Call Center Representative

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Apply