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Technical Call Center Jobs in Florida (NOW HIRING)

Farhan Siddiqi, MD LLC

Call Center Specialist

Odessa, FL · On-site

$14.75 - $18.25/hr

College, vocational/technical training, or certification is preferred. Experience: 1 year's previous experience in a call center environment and/or 1 year experience in a medical/dental office ...

BCForward

Call Center Representative

Jacksonville, FL · On-site

$21/hr

BCforward is currently seeking a highly motivated Call Center Representative in Jacksonville FL 32256 Job Title: Customer Service Representative (Level III) Location: Jacksonville, FL 32256 Duration ...

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Remote Skills : Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills Technical Competencies: Proficient in computer skills including ...

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

Call Center Representative Position Summary: Provide information and member support concerning the ... Technical capacity. Knowledge of Windows OS and Microsoft Office products. * Communication ...

Trax Credit Union

Call Center Representative

Tampa, FL

$15 - $19/hr

Call Center Representative Position Summary: Provide information and member support concerning the ... Technical capacity. Knowledge of Windows OS and Microsoft Office products. * Communication ...

QuinStreet

Sales Representative, Call Center

Orlando, FL · On-site

$25/hr

Job Category Call Center Sales Representatives contact QuinStreet customers via an outbound dialing ... Technical & Operational Skills * Strong computer proficiency, including ability to work across ...

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$16/hr

Call Center Representative Position Summary: Provide information and member support concerning the ... Technical capacity. Knowledge of Windows OS and Microsoft Office products. * Communication ...

MCI Careers

Bilingual Call Center Representative

Tampa, FL · On-site

$14 - $17.25/hr

... technical issues, assisting with product and process-related questions, and representing some of ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Bilingual Call Center Representative

Tampa, FL · On-site

$14 - $17.25/hr

... technical issues, assisting with product and process-related questions, and representing some of ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

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All JobsTechnical Call Center JobsTechnical Call Center Jobs in Florida

Technical Call Center information

See Florida salary details

$10

$19

$33

How much do technical call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for technical call center in Florida is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $23.37 per hour, depending on experience, location, and employer.

What are technical call center jobs?

Technical call center jobs involve assisting customers by providing technical support over the phone, via chat, or through email. Employees in these roles help troubleshoot and resolve issues related to products, services, or software. They often use specialized knowledge to guide customers through problem-solving steps and may escalate complex issues to higher-level support. Excellent communication, patience, and problem-solving skills are essential for success in this job.

What is the difference between Technical Call Center vs Customer Support Specialist?

AspectTechnical Call CenterCustomer Support Specialist
Required CredentialsTechnical certifications, IT knowledgeBasic customer service skills, sometimes certifications
Work EnvironmentCall centers, technical support teamsCustomer service departments, help desks
Employer & Industry UsageTech companies, telecom providersRetail, service industries, tech firms
Common Search & ComparisonTechnical support roles, troubleshooting

The Technical Call Center primarily handles technical issues requiring specialized knowledge and certifications, often in IT or telecom sectors. Customer Support Specialists focus on general customer service, addressing inquiries and basic troubleshooting. While both roles involve assisting customers via phone or chat, the Technical Call Center demands more technical expertise and certifications, making it suitable for those with technical backgrounds.

What are some common challenges faced by Technical Call Center representatives, and how are they typically addressed?

Technical Call Center representatives often encounter challenges such as troubleshooting complex issues over the phone, managing high call volumes, and communicating technical information clearly to customers with varying levels of technical knowledge. These challenges are usually addressed through comprehensive onboarding training, access to a knowledge base, and ongoing support from team leads or senior specialists. Many call centers also encourage collaboration among team members, allowing representatives to escalate difficult cases or seek advice, which helps ensure customer issues are resolved efficiently and representatives continue to grow their technical and communication skills.

What are the key skills and qualifications needed to thrive as a Technical Call Center Representative, and why are they important?

To thrive as a Technical Call Center Representative, you need strong technical troubleshooting abilities, product knowledge, and typically at least a high school diploma or relevant technical certifications. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required. Excellent communication, patience, and problem-solving skills are essential for effectively assisting customers and resolving issues. These skills ensure timely, accurate support, customer satisfaction, and efficient operations within a high-volume support environment.
What are popular job titles related to Technical Call Center jobs in Florida? For Technical Call Center jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Call Center jobs in Florida look for? The top searched job categories for Technical Call Center jobs in Florida are:
Technical Call Center jobs near you
Infographic showing various Technical Call Center job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,911 per year, or $19.7 per hour.
Call Center Representative

Call Center Representative

Partners Personnel

Jacksonville, FL • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Partners Personnel has partnered with a luxury brand, looking for Call Center Representatives with a competitve edge, who love to help people and who is seeking to elevate their resume with this opportunity to work in the fashion industry.

Job Title: Call Center CSR – Luxury Brand Support
Location: Northside – Jacksonville, FL
Pay Rate: $17.00/hour + Paid Training + Benefits + Bonus Opportunities
Shifts: 1st, 2nd(Variable Schedules, holidays required)
Training Starts August 17th - positions are filling up fast.

Role Overview:
Join Partners Personnel and represent a globally recognized luxury brand in a call center setting. As a Call Center CSR, you will handle customer inquiries, provide product support, and recommend additional items to enhance the shopping experience.

Key Duties:

  • Handle inbound and outbound calls, email, and chat.
  • Assist with orders, returns, shipping, and product questions.
  • Cross-sell and upsell products when appropriate.
  • Deliver excellent service and resolve concerns quickly.
  • Document customer interactions in CRM systems.

Requirements:

  • 1+ year of customer service experience (call center, retail, or hospitality preferred).
  • Strong communication skills and customer focus.
  • Strong computer technical skills, minimum of 30 WPM
  • Intermediate experience with Microsoft Office Suite
  • Comfortable with technology and multi-tasking.
  • Sales-minded with a drive to meet performance goals.
Partners Personnel logo

About Partners Personnel

Sourced by ZipRecruiter

Partners Personnel is a full-service staffing company with offices nationwide dedicated to finding the best talent for our clients and building great careers for our employees. At Partners Personnel, we are fanatics when it comes to client satisfaction! Our business model enables companies to maximize profitability by providing flexible staffing regardless of size. We carefully assess every candidate’s personality, skill set, and work experience to ensure we find the right fit for each assignment, allowing our clients to focus on running their business with the best talent available for the job. Partners Personnel has experienced rapid growth since its founding in 2017 to become the 12th largest industrial staffing firm in the U.S. while expanding to over 100 branches nationwide. The strength of its culture as an SIA Best Staffing Firm to Work For and the focused purpose of “helping people and organizations improve” has fueled this rapid growth. In addition to its core strength in the light industrial space, Partners has leveraged its capabilities, successful business model, and industry know-how to add Specialty Divisions to serve its growing customer and employee base further while continuing to provide exceptional service and a more personalized approach to staffing.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Santa Barbara, CA, US

Year founded

2017

Social media

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