Technical Associate Jobs in Michigan (NOW HIRING)

• Position is responsible for: 1. Identifying and driving changes necessary to ensure continuous improvement in performance by leading group of represented and non- represented employees who have high data integrity impact on the Asset Management & Gas Operations Business Unit's ability to meet the overall objectives of the business processes and providing reliable services/data to internal and external customers. 2. Utilizing practices and principles that focus on contribution to team and organizational excellence. Ensures that results are achieved by providing value to the customer through assurance of data integrity. Develops technology solutions in the engineering environment, verifies and provides quality data for Engineering and Operations pertaining to the gas distribution system. 3. Providing statewide Geographic Information System (GIS) ownership and process leadership. Provides oversight of supplementary vendor support and GIS quality assurance teams and efforts. Develops and monitors capital projects and O&M budgets within desired levels. 4. Providing day to day work supervision and technical leadership for multiple teams and multiple projects concurrently.

• Supervises the resources to meet or exceed customer and client satisfaction measures within allowed capital and O&M budgets. Provides coaching and feedback to employees.
• Plans, schedules, monitors and controls work to meet or exceed customer expectations. Develops requests for proposals, vendor contract terms/provisions, deliverables required, and contract measurement and monitoring.
• Establishes and monitors customer and internally focused data integrity goals and measures, that support Operations, governmental and other external reporting requirements, and internal clients, etc.
• Provides supervision of the GIS System including any conversion, applications and maintenance of the data. Meets schedules using allowed resources.
• Manages change through building consensus and support for re- engineering and innovative programs and initiatives at all levels within the organization driving towards best-in-class performance.
• Supervises a team of represented personnel who are responsible for GIS mapping or As-Built diagram completion.
• Responsible for Collective Bargaining Agreement (CBA) and other policy/procedure administration associated with represented personnel.

* High School Diploma and six years of prior job-related experience in operations/engineering, OR

* Associates degree and four years of prior job-related experience in operations/engineering, OR
* Bachelor's degree and two years of prior job-related experience in operations/engineering.

Preferred

• Technical Associate Degree in Computer Aided Design, Cartography, Surveying or related area
• Expertise in Geographic Information Systems (GIS) and enterprise IT systems and work processes
• Experience leading a Represented workforce

Other Requirements

• Working knowledge of financial and economic analysis, financial/budget planning, and risk management.
• Working knowledge of GIS Systems and supporting hardware/software.
• Requires a working knowledge of various types of natural gas systems that include transmission, and distribution.
• Demonstrated ability to develop goals, measures, and targets in support of organization, process and corporate objectives.
• Demonstrated ability to develop recommendations and implement solutions.
• Demonstrated ability to build employee and customer/client/vendor relationships.

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.