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Technical Assistant Jobs in Utah (NOW HIRING)

Global Payments

Technical Support Associate

Lindon, UT · On-site

We're looking for a Technical Support Associate to join our amazing tech support team. This role is ... To assist in procurement, technicians should also be able to effectively identify hardware part ...

New

Flex Dental

Technical Support Manager

Provo, UT · On-site

... new releases. * Assist with hiring, onboarding, workforce planning, scheduling, and resource ... JOB QUALIFICATIONS * 3+ years of leadership experience in Customer Support/Technical Support

Guru Technologies

Senior Technical Project Manager

Layton, UT · On-site

$100K - $137K/yr

Participate in client discovery sessions to understand project requirements and constraints. * Assist in developing project estimates, delivery approaches, and technical scopes of work. * Collaborate ...

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All JobsTechnical JobsTechnical Assistant JobsTechnical Assistant Jobs in Utah

Technical Assistant information

See Utah salary details

$17.3K

$40.3K

$69.6K

How much do technical assistant jobs pay per year?

As of Aug 13, 2026, the average yearly pay for technical assistant in Utah is $40,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $40,100.00 per year, depending on experience, location, and employer.

What do you need to be a technical assistant?

To become a technical assistant, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific field, such as familiarity with software, hardware, or troubleshooting. Relevant certifications or training in areas like information technology or engineering can be beneficial. Strong communication skills and the ability to work in a team are also important for success in this role.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What are some common challenges technical assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What is a technical assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a technical assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.
More about Technical Assistant jobs
What are the most commonly searched types of Technical jobs in Utah? The most popular types of Technical jobs in Utah are:
What cities in Utah are hiring for Technical Assistant jobs? Cities in Utah with the most Technical Assistant job openings:
Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $40,299 per year, or $19.4 per hour.

Technical Support Engineer #3

Novarad Corporation

Provo, UT • On-site

Full-time

Posted 12 days ago

Job description

Description:

Hi, We Are Novarad

Novarad's solutions help healthcare executives, clinicians and IT professionals deliver clinical, operational, and fiscal excellence. With a self-sustaining business model, more than three decades of technology leadership, and an intense focus on our customers' needs. Innovation is at the core of everything we do, but our greatest strength is our people. We are passionate about solving complex technical challenges, building long-term customer relationships, and creating technology that truly makes a difference in healthcare.

If you're looking for an opportunity to solve meaningful technical problems, collaborate with talented engineers, and make a lasting impact on both customers and product development, we'd love to meet you.

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Technical Support Engineer III

As a Technical Support Engineer III, you'll serve as one of Novarad's technical experts and a trusted resource for both customers and teammates. You'll solve our most complex technical challenges, mentor fellow engineers, and work closely with Escalation, Customer Success, and Technical Operations to improve our products and customer experience.

This role provides a clear path for those interested in leadership opportunities.

You'll help shape technical processes, influence product improvements, and develop the next generation of support engineers while remaining hands-on with advanced troubleshooting.

Candidates must reside in the Greater Provo/Salt Lake City area and be able to work onsite.

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What You'll Work With

You'll regularly work with technologies including:

· Microsoft Windows Server

· Active Directory, DNS, DHCP, and Group Policy

· Microsoft SQL Server

· TCP/IP networking

· VMware and Hyper-V virtualization

· Microsoft IIS

· PowerShell

· VPN technologies

· HL7 and DICOM integrations

· PACS and RIS environments

· Enterprise storage systems

· Healthcare workstations and imaging devices

· Enterprise hardware

· Remote support and monitoring tools

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What You'll Do

Solve Complex Customer Challenges

· Resolve the most complex technical issues involving Novarad software, hardware, networking, databases, and enterprise infrastructure.

· Serve as the senior escalation resource for issues that cannot be resolved by Level I or Level II Support Engineers.

· Perform detailed root-cause analysis on recurring or high-impact issues and drive permanent corrective actions.

· Troubleshoot software, hardware, networking, database, virtualization, and integration issues within complex healthcare environments.

· Collaborate directly with distributors, healthcare IT professionals, clinicians, and customer leadership on active projects and support incidents.

· Proactively identify opportunities to improve customer environments through upgrades, preventative maintenance, and infrastructure best practices.

· Maintain accurate, detailed documentation within the CRM and knowledge management systems.

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Technical Leadership & Mentorship

· Mentor and coach Technical Support Engineers through technical guidance, troubleshooting methodology, and customer communication.

· Serve as a trusted technical resource for teammates, helping resolve challenging issues and sharing best practices.

· Review complex technical issues and provide recommendations before escalation to Development.

· Assist with onboarding and technical development of new engineers.

· Help coordinate workload balancing, scheduling, and on-call coverage in partnership with Support leadership.

· Lead by example as a hands-on senior technical expert who remains actively engaged in customer support.

· Lead technical initiatives and cross-functional projects that improve customer outcomes, product quality, and team effectiveness.

· Foster a culture of continuous learning, collaboration, accountability, and technical excellence.

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Collaborate Across the Organization

· Partner with Development and Product Management to investigate software defects, validate fixes, and improve product quality.

· Participate in technical triage and provide customer-focused input on product enhancements.

· Work closely with Customer Success and Technical Operations to ensure successful customer outcomes.

· Represent Technical Support during cross-functional projects and major customer initiatives.

· Identify trends and recurring issues that can be addressed through product improvements, automation, or process enhancements.

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Improve the Organization

· Create and maintain high-quality technical documentation, troubleshooting guides, and knowledge base articles.

· Identify opportunities to improve support tools, processes, reporting, and operational efficiency.

· Lead or participate in continuous improvement initiatives across the Technical Support organization.

· Help establish and maintain technical standards and best practices.

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Growth Mindset

· Stay current on emerging healthcare IT technologies and Microsoft infrastructure platforms.

· Maintain knowledge and updated training provided by Novarad LMS.

· Participate in company training and share technical knowledge across the organization.

· Lead or contribute to technical training sessions for the Support organization.

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What Success Looks Like

During your first year, you'll:

· Become a trusted senior technical resource for the Support organization.

· Build strong relationships with Development, Product Management, Customer Success, and Technical Operations.

· Help reduce recurring customer issues through effective root-cause analysis.

· Mentor fellow engineers and elevate the team's overall technical capability.

· Improve technical documentation and troubleshooting processes.

· Contribute ideas that improve both our products and the overall customer experience.

Requirements:

Required Qualifications

· Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.

· Five or more years of experience supporting enterprise software, systems administration, healthcare IT, or a related technical field.

· Experience administering Microsoft Windows Server environments, including Active Directory, LDAP, DNS, DHCP, and Group Policy.

· Strong troubleshooting experience across Windows operating systems, enterprise applications, networking, servers, databases, and hardware.

· Working knowledge of Microsoft SQL Server.

· Strong understanding of TCP/IP networking, VPN connectivity, and enterprise infrastructure.

· Experience troubleshooting complex customer environments with multiple integrated systems.

· Demonstrated ability to mentor peers, lead technical initiatives, or serve as a senior technical resource.

· Excellent verbal and written communication skills.

· Strong analytical thinking and a passion for solving complex technical problems.

· A customer-first mindset with a high degree of ownership, accountability, and professionalism.

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Preferred Qualifications

Experience with one or more of the following is highly desirable:

· PACS, RIS, or other medical imaging systems

· WireShark, JetBrains, Debugview

· DICOM and HL7 integrations

· Healthcare IT environments

· HIPAA and healthcare cybersecurity best practices

· VMware or Hyper-V virtualization

· PowerShell or other scripting languages

· Microsoft IIS administration

· LDAP, SAML, or Single Sign-On technologies

· REST APIs and systems integrations

· Enterprise storage technologies

· ITIL Foundation certification

· Previous experience serving as a technical lead or mentoring other engineers

Apply