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Entry Level Technical Jobs in Utah (NOW HIRING)

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Demonstrate expertise in relationship management, entry-level technical troubleshooting, multitasking, and using knowledge base tools * Contribute to continuous improvement by identifying ...

Perform routine engineering functions and provide entry-level technical assistance on various design requirements, operating strategies to account for the safety and functionality of end-users ...

Perform routine engineering functions and provide entry-level technical assistance on various design requirements, operating strategies to account for the safety and functionality of end-users ...

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Entry Level Technical information

See Utah salary details

$17.3K

$40.3K

$69.6K

How much do entry level technical jobs pay per year?

As of Aug 25, 2026, the average yearly pay for entry level technical in Utah is $40,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $40,100.00 per year, depending on experience, location, and employer.

What are entry level technical jobs?

Entry-level technical jobs include a variety of IT support positions that involve assisting senior-level employees repair hardware, install software, or monitor networks. As part of this job, you may help configure systems for users, provide help and support, and learn more about the unique technical setup at your company. Many employers treat this job as a type of extended training period, so you may be shuffled between various areas of the company to learn more about each section of it. The details of entry-level technical jobs often depend on the position, with many companies having a particular focus—like installing software or configuring systems—for the role.

What are the key skills and qualifications needed to thrive as an entry level technical professional?

To thrive as an Entry Level Technical professional, you generally need a basic understanding of IT concepts, troubleshooting skills, and a relevant associate degree or technical certification. Familiarity with operating systems, hardware, software, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving abilities, and a willingness to learn new technologies help set candidates apart. These skills and qualities are crucial for effectively supporting users, resolving technical issues, and growing within the field.

What are the typical collaboration opportunities for someone in an entry level technical role?

In an Entry Level Technical position, you will frequently work alongside more experienced engineers or IT professionals, often as part of a project team. Collaboration typically involves participating in team meetings, contributing to troubleshooting sessions, and supporting cross-departmental projects. You'll also have the chance to learn from mentors, shadow senior staff, and communicate with non-technical colleagues to help translate technical issues. This collaborative environment is designed to accelerate your learning and build the foundational skills needed for future advancement.

What is the easiest entry level technical job?

Entry-level technical jobs such as help desk support or data entry technician are often considered among the easiest to start, requiring basic computer skills and minimal prior experience. These roles typically involve troubleshooting, customer service, or data management and may require certifications like CompTIA A+ or familiarity with common software tools.

What are the most commonly searched types of Technical jobs in Utah?

The most popular types of Technical jobs in Utah are:

What are popular job titles related to Entry Level Technical jobs in Utah?

For Entry Level Technical jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical jobs in Utah look for?

The top searched job categories for Entry Level Technical jobs in Utah are:

What cities in Utah are hiring for Entry Level Technical jobs?

Cities in Utah with the most Entry Level Technical job openings:

Infographic showing various Entry Level Technical job openings in Utah as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $40,299 per year, or $19.4 per hour.

Service Desk Agent

Hired by Matrix

South Jordan, UT • On-site

$25/hr

Contractor

Medical, Dental, Vision

Posted 6 days ago

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Job description

At-a-Glance:
Are you ready to build your career by joining a global financial institution. If so, our client is hiring a Service Desk Agent.

Position Type:

  • Contract
  • Onsite

Requirements:

  • High school diploma or GED
  • 2 years of customer service, call center, help desk, or technical support experience
  • Strong customer service and communication skills (written and verbal)
  • Basic technical troubleshooting and computer skills
  • Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems
  • Ability to work the 10:30 AM - 7:00 PM MT shift
  • Demonstrated employment stability and a record of successfully completing prior assignments

Preferences:

  • 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience
  • Technical aptitude with the ability to learn and support a broad range of IT systems and applications
  • Strong interpersonal skills, empathy, active listening, and the ability to communicate clearly and professionally
  • Self-motivated with the ability to work independently and prioritize tasks under pressure

Responsibilities:

  • Serve as the first point of contact for external clients seeking technical support primarily through inbound phone channels
  • Deliver exceptional customer service, efficiently resolve technical issues, and ensure accurate documentation in the ticketing system
  • Demonstrate expertise in relationship management, entry-level technical troubleshooting, multitasking, and using knowledge base tools
  • Contribute to continuous improvement by identifying opportunities to streamline or automate processes
  • Provide front-line support via phone with professionalism, empathy, urgency, and a customer-first mindset
  • Build trust and rapport with clients through active listening, advocacy, and clear communication
  • Resolve issues or escalate appropriately while managing customer expectations
  • Maintain composure and professionalism in high-pressure situations
  • Deliver a consistent and positive customer experience across all interactions
  • Clearly document all support interactions in the ticketing system
  • Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams
  • Communicate ticket status, next steps, and resolutions to users promptly
  • Collaborate with team members to ensure service excellence and share knowledge
  • Demonstrate a positive, team-oriented attitude and adhere to company policies and procedures
  • Flexibly support variable shifts including holidays, overtime, shift changes, and weekends
  • Continuously seek opportunities for self-improvement and operational efficiency