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Technical Assistant Jobs in Utah (NOW HIRING)

Weave

Technical Support

Lehi, UT · On-site

Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls ... AI may assist with things like writing s, scheduling interviews, or reviewing applications against ...

Canopy

Technical Support Specialist

Draper, UT

Partner with Customer Support to answer technical product questions, working alongside Support Enablement to keep resolution speed high and escalation volume low * Assist in creating and updating ...

Canopy

Technical Support Specialist

Draper, UT · On-site

Partner with Customer Support to answer technical product questions, working alongside Support Enablement to keep resolution speed high and escalation volume low * Assist in creating and updating ...

Canopy

Technical Support Specialist

Draper, UT · On-site

Partner with Customer Support to answer technical product questions, working alongside Support Enablement to keep resolution speed high and escalation volume low * Assist in creating and updating ...

Outcode Software

Technical Project Manager

Draper, UT · On-site

... Technical Project Manager, with experience managing agile teams, decision making, remote team ... Ensure that project is delivered on-time, within scope and within budget. * Assist in the ...

Novarad

Technical Support Engineer #3

Provo, UT · On-site

... • Assist with onboarding and technical development of new engineers. • Help coordinate workload balancing, scheduling, and on-call coverage in partnership with Support leadership. • Lead by ...

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All JobsTechnical JobsTechnical Assistant JobsTechnical Assistant Jobs in Utah

Technical Assistant information

See Utah salary details

$17.3K

$40.3K

$69.6K

How much do technical assistant jobs pay per year?

As of Aug 13, 2026, the average yearly pay for technical assistant in Utah is $40,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $40,100.00 per year, depending on experience, location, and employer.

What do you need to be a technical assistant?

To become a technical assistant, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific field, such as familiarity with software, hardware, or troubleshooting. Relevant certifications or training in areas like information technology or engineering can be beneficial. Strong communication skills and the ability to work in a team are also important for success in this role.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What are some common challenges technical assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What is a technical assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a technical assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.
More about Technical Assistant jobs
What are the most commonly searched types of Technical jobs in Utah? The most popular types of Technical jobs in Utah are:
What cities in Utah are hiring for Technical Assistant jobs? Cities in Utah with the most Technical Assistant job openings:
Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $40,299 per year, or $19.4 per hour.

Technical Support Specialist

Higginbotham Insurance Agency

Lehi, UT

Full-time

Posted 7 days ago

Job description

Position Summary: We are seeking a skilled and proactive IT Technician to support, maintain, and improve our organization’s IT infrastructure. The ideal candidate will troubleshoot hardware and software issues, assist users with technical support, and ensure systems run smoothly and securely. This role plays a critical part in ensuring business continuity and supporting our compliance with IT policies and best practices.

Supervisory Responsibilities:  None

Essential Tasks:

  • Diagnosing and troubleshooting technical issues across hardware, software, and network systems
  • Providing step-by-step guidance and walkthroughs to customers and team members
  • Install, configure, and perform minor repairs on computer hardware and software systems
  • Helping customers diagnose technical issues in person or remotely
  • Deliver remote and on-site technical support to end-users.
  • Maintain optimal functionality of computer systems and related technologies.
  • Support software updates, maintenance, and troubleshooting.
  • Work with Windows operating systems, including setup, maintenance, and troubleshooting.
  • Create and update internal process documentation and knowledge base articles.
  • Collaborate with third-party vendors for support and service delivery.
  • Manage technical support cases via phone, email, and ticketing systems.
  • Assist with system and software evaluations, including analyzing requirements and recommending improvements.

Core Competencies:

  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

  • Associate’s or bachelor’s degree in IT, Computer Science, or related field preferred; relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.
  • Prior experience working on a Helpdesk, in IT, or similar technical function.
  • Experienced in multitasking, prioritizing, and managing time effectively.
  • Experienced in escalating unresolved issues to higher-level support teams or third-party vendors when necessary.
  • Skilled in professional written and interpersonal communication, with a strong ability to convey complex technical information clearly and effectively to non-technical audiences, ensuring understanding across all organizational levels.

Licensing and Credentials: 

  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus. 
  • A Property and Causality Insurance License is to be obtained within three months of employment 

Systems: 

  • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook 
  • Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) is a plus. 

Physical Requirements:

  • Ability to lift twenty-five pounds
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing, 10-key
  • Walking, bending, sitting, reaching, and stretching in all directions

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.  Please do not contact our team members or send unsolicited potential placements.

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