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$19K

$44.3K

$76.5K

How much do technical assistance jobs pay per year?

As of Jun 30, 2026, the average yearly pay for technical assistance in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Technical Assistance roles that require complex problem-solving, interpersonal communication, and specialized knowledge—such as IT support specialists, cybersecurity analysts, and network administrators—are likely to persist as AI automates routine tasks. These jobs demand human judgment, adaptability, and technical expertise that AI cannot fully replicate. Continuous learning and certification in relevant tools can help professionals stay relevant in these fields.

What is the difference between Technical Assistance vs Customer Support Specialist?

AspectTechnical AssistanceCustomer Support Specialist
Required CredentialsTechnical certifications, relevant technical knowledgeCommunication skills, customer service experience
Work EnvironmentTechnical teams, IT departments, troubleshooting settingsCall centers, help desks, client-facing roles
Employer & Industry UsageIT, telecommunications, software companiesRetail, tech support, service industries

Technical Assistance focuses on resolving technical issues through troubleshooting and technical knowledge, often requiring certifications. Customer Support Specialists handle customer inquiries, providing service and support primarily through communication channels. While both roles involve helping users, Technical Assistance is more technical and specialized, whereas Customer Support is broader and customer-focused.

What are some common challenges faced in a Technical Assistance role, and how are they typically addressed?

One common challenge in a Technical Assistance role is balancing multiple requests and prioritizing urgent issues while maintaining high-quality support for all clients. Technical Assistance professionals often encounter a wide range of problems, from troubleshooting technical systems to providing training and documentation. To address these challenges, it's essential to have strong organizational skills, effective communication, and the ability to work collaboratively with both technical and non-technical stakeholders. Many organizations also provide ongoing training and promote teamwork, which helps staff stay current with evolving technologies and share best practices.

What job makes $10,000 a month without a degree?

In the field of technical assistance, high-paying roles such as freelance IT consultants, cybersecurity specialists, or software developers can earn $10,000 or more per month without a formal degree, often relying on skills, certifications, and experience. These roles typically require technical expertise, problem-solving abilities, and sometimes industry certifications like CompTIA or Cisco.

What is the role of a technical assistant?

A technical assistant provides support by troubleshooting technical issues, maintaining equipment, and assisting with the implementation of technology systems. They often work with hardware, software, and technical documentation, requiring good problem-solving skills and familiarity with relevant tools or software. Their role helps ensure smooth operation of technical processes within an organization.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing human technicians to focus on more complex problems. However, AI does not fully replace human tech support roles, as many tasks require empathy, judgment, and advanced problem-solving skills that AI cannot replicate. Tech support professionals may need to develop skills in AI tools and customer service to stay relevant.

What are the key skills and qualifications needed to thrive in Technical Assistance, and why are they important?

To thrive in Technical Assistance, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and often a degree or certification in IT or a related field. Familiarity with help desk software, remote troubleshooting tools, and ticketing systems such as Zendesk or ServiceNow is typically required. Excellent communication, patience, and customer service skills help professionals manage user concerns and explain solutions clearly. These skills ensure quick issue resolution, customer satisfaction, and efficient support operations.

What is technical assistance?

Technical assistance refers to the support and guidance provided by experts to help individuals, organizations, or communities solve technical problems, improve processes, or build capacity. This can include troubleshooting issues, providing training, implementing new technologies, or offering advice on best practices. Technical assistance is commonly used in industries such as IT, engineering, healthcare, and international development. Its goal is to empower clients to achieve their objectives more effectively and efficiently by leveraging specialized knowledge and skills.
More about Technical Assistance jobs
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What job categories do people searching Technical Assistance jobs look for? The top searched job categories for Technical Assistance jobs are:
Technical Assistance jobs near you

Training and Technical Assistance Specialist

Covenant House of NJ

Newark, NJ • On-site

$40/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description


The Training and Technical Assistance Specialist will collaborate with the Senior Director to develop and deliver training and technical assistance related to human trafficking, available services, and best practices for identifying and supporting victims of human trafficking across CHNJ initiatives. This position will provide specialized training and ongoing technical assistance to law enforcement agencies participating in CHNJ's Human Trafficking STAR Diversion Program, supporting their understanding and application of program practices. The Specialist will serve as a subject matter resource by facilitating trainings, providing guidance to partners, and promoting effective approaches for responding to human trafficking cases and supporting victims within the STAR Diversion Program.
Duties and responsibilities
  • Co-develop training and technical assistance materials.
  • Update training materials as needed.
  • Conduct trainings on diversion and screening for human trafficking with law enforcement agencies participating in the STAR program.
  • Support implementation of screening tools and diversion programs within designated law enforcement agencies through the provision of technical assistance and programmatic support
  • Conduct training on human trafficking, screening tools for identification of victims, victim-centered practices, and CHNJ services
  • Conduct outreach to hospitals, law enforcement agencies, and social service providers to identify opportunities to increase professionals' ability to identify and respond to human trafficking.
  • Develop and maintain collaborative partnerships with law enforcement agencies, community organizations, and key stakeholders to enhance training efforts, support the successful delivery of services, and promote effective communication and coordination.,
  • Leverage training and outreach opportunities to promote awareness of CHNJ services, foster partnerships, and encourage referrals from community and system partners.
  • Ensure implemented protocols maintain fidelity to project model and best practices
  • Attend meetings with stakeholders and project partners as appropriate
  • Support fulfillment of grant reporting requirements
  • Knowledge of purposes policies, standards and procedures involved in doing social work as it relates to homelessness, human trafficking, and other identified barriers
  • Required to respond to the work phone daily.
  • Required to read and respond to emails daily.
  • Represent the agency as needed
  • Perform other duties as assigned by the agency supervisor.

Hourly Rate: $40.00
* This position is 4 days a week 32 Hours
Experience and Skills
  • Bachelor's degree from an accredited college or university in social work, criminal justice, public policy, or a related field required. Lived and professional experience will be considered.
  • Experience working in, with, or training law enforcement preferred.
  • Knowledge of human trafficking, and experience working with survivors of human trafficking preferred
  • Strong skills in Canva and developing slide decks preferred
  • Valid NJ Driver's license with an insurable driving record.
  • Must have own vehicle for transportation
  • Individuals with lived experience of human trafficking and/or homelessness are strongly encouraged to apply

Job Benefits
Health Insurance
Dental Insurance
Vision Plan
403B
Paid Holidays
Benefit Days (Vacation, Personal, Sick)
Tuition Reimbursement

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