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Technical Assistance Jobs (NOW HIRING)

OCHIN

PROGRAM MANAGER, TECHNICAL ASSISTANCE

Portland, OR · On-site

$136K - $177K/yr

Responsibilities include providing consultation and technical assistance, managing grant compliance, fostering positive funder relationships, and acting as the program's voice to ensure stakeholder ...

OCHIN

PROGRAM COORDINATOR, TECHNICAL ASSISTANCE

$56K - $112K/yr

As the PROGRAM COORDINATOR, TECHNICAL ASSISTANCE, you'll play an essential role in helping teams stay aligned, organized, and moving forward on initiatives that support healthcare organizations and ...

BLH Technologies

Be Seen First

Senior Technical Assistance & Program Improvement Manager

Rockville, MD · On-site

$135K - $145K/yr

Position Summary BLH Technologies is seeking an experienced Senior Technical Assistance & Program Improvement Manager to support the U.S. Department of Health and Human Services (HHS), Administration ...

OCHIN

PROGRAM MANAGER, TECHNICAL ASSISTANCE

$98K - $157K/yr

Responsibilities include providing consultation and technical assistance, managing grant compliance, fostering positive funder relationships, and acting as the program's voice to ensure stakeholder ...

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Technical Assistance information

See salary details

$19K

$44.3K

$76.5K

How much do technical assistance jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical assistance in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Assistance vs Customer Support Specialist?

AspectTechnical AssistanceCustomer Support Specialist
Required CredentialsTechnical certifications, relevant technical knowledgeCommunication skills, customer service experience
Work EnvironmentTechnical teams, IT departments, troubleshooting settingsCall centers, help desks, client-facing roles
Employer & Industry UsageIT, telecommunications, software companiesRetail, tech support, service industries

Technical Assistance focuses on resolving technical issues through troubleshooting and technical knowledge, often requiring certifications. Customer Support Specialists handle customer inquiries, providing service and support primarily through communication channels. While both roles involve helping users, Technical Assistance is more technical and specialized, whereas Customer Support is broader and customer-focused.

What are some common challenges faced in a technical assistance role, and how are they typically addressed?

One common challenge in a Technical Assistance role is balancing multiple requests and prioritizing urgent issues while maintaining high-quality support for all clients. Technical Assistance professionals often encounter a wide range of problems, from troubleshooting technical systems to providing training and documentation. To address these challenges, it's essential to have strong organizational skills, effective communication, and the ability to work collaboratively with both technical and non-technical stakeholders. Many organizations also provide ongoing training and promote teamwork, which helps staff stay current with evolving technologies and share best practices.

What are the key skills and qualifications needed to thrive in technical assistance, and why are they important?

To thrive in Technical Assistance, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and often a degree or certification in IT or a related field. Familiarity with help desk software, remote troubleshooting tools, and ticketing systems such as Zendesk or ServiceNow is typically required. Excellent communication, patience, and customer service skills help professionals manage user concerns and explain solutions clearly. These skills ensure quick issue resolution, customer satisfaction, and efficient support operations.

What is technical assistance?

Technical assistance refers to the support and guidance provided by experts to help individuals, organizations, or communities solve technical problems, improve processes, or build capacity. This can include troubleshooting issues, providing training, implementing new technologies, or offering advice on best practices. Technical assistance is commonly used in industries such as IT, engineering, healthcare, and international development. Its goal is to empower clients to achieve their objectives more effectively and efficiently by leveraging specialized knowledge and skills.
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Cities with the most Technical Assistance job openings:

What are the most commonly searched types of Technical Assistance jobs?

The most popular types of Technical Assistance jobs are:

What states have the most Technical Assistance jobs?

States with the most job openings for Technical Assistance jobs include:

What job categories do people searching Technical Assistance jobs look for?

The top searched job categories for Technical Assistance jobs are:

Technical Assistance jobs near you
Infographic showing various Technical Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Training and Technical Assistance Specialist

Covenant House of NJ

Newark, NJ • Hybrid

$40/hr

Part-time

Re-posted 20 days ago

Job description

The Training and Technical Assistance Specialist will collaborate with the Senior Director to develop and deliver training and technical assistance related to human trafficking, available services, and best practices for identifying and supporting victims of human trafficking across CHNJ initiatives. This position will provide specialized training and ongoing technical assistance to law enforcement agencies participating in CHNJ's Human Trafficking STAR Diversion Program, supporting their understanding and application of program practices. The Specialist will serve as a subject matter resource by facilitating trainings, providing guidance to partners, and promoting effective approaches for responding to human trafficking cases and supporting victims within the STAR Diversion Program.

Duties and responsibilities

  • Co-develop training and technical assistance materials.
  • Update training materials as needed.
  • Conduct trainings on diversion and screening for human trafficking with law enforcement agencies participating in the STAR program.
  • Support implementation of screening tools and diversion programs within designated law enforcement agencies through the provision of technical assistance and programmatic support
  • Conduct training on human trafficking, screening tools for identification of victims, victim-centered practices, and CHNJ services
  • Conduct outreach to hospitals, law enforcement agencies, and social service providers to identify opportunities to increase professionals' ability to identify and respond to human trafficking.
  • Develop and maintain collaborative partnerships with law enforcement agencies, community organizations, and key stakeholders to enhance training efforts, support the successful delivery of services, and promote effective communication and coordination.,
  • Leverage training and outreach opportunities to promote awareness of CHNJ services, foster partnerships, and encourage referrals from community and system partners.
  • Ensure implemented protocols maintain fidelity to project model and best practices
  • Attend meetings with stakeholders and project partners as appropriate
  • Support fulfillment of grant reporting requirements
  • Knowledge of purposes policies, standards and procedures involved in doing social work as it relates to homelessness, human trafficking, and other identified barriers
  • Required to respond to the work phone daily.
  • Required to read and respond to emails daily.
  • Represent the agency as needed
  • Perform other duties as assigned by the agency supervisor.

Hourly Rate: $40.00

* This position is 4 days a week 32 Hours


  • Bachelor's degree from an accredited college or university in social work, criminal justice, public policy, or a related field required. Lived and professional experience will be considered.
  • Experience working in, with, or training law enforcement preferred.
  • Knowledge of human trafficking, and experience working with survivors of human trafficking preferred
  • Strong skills in Canva and developing slide decks preferred
  • Valid NJ Driver's license with an insurable driving record.
  • Must have own vehicle for transportation
  • Individuals with lived experience of human trafficking and/or homelessness are strongly encouraged to apply