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Technical Accounts Manager Jobs in Indiana (NOW HIRING)

Account Manager

Elkhart, IN · On-site

$85K - $105K/yr

A successful Account Manager demonstrates excellence in technical competency, customer service, account retention, commercial aptitude, business development, and leadership. Key Characteristics ...

A successful Account Manager demonstrates excellence in technical competency, customer service, account retention, commercial aptitude, business development, and leadership. Key Characteristics ...

Account Manager

Elkhart, IN · On-site +1

$85K - $105K/yr

A successful Account Manager demonstrates excellence in technical competency, customer service, account retention, commercial aptitude, business development, and leadership. Key Characteristics ...

... accounts and also helping the Company grow by soliciting new business! The Account Manager will use their sales expertise and technical knowledge about the water treatment industry to recommend and ...

They will proactively analyze accounts and identify opportunities for enhancement and communicate ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

Account Manager

Zionsville, IN · On-site

$75K - $105K/yr

They will proactively analyze accounts and identify opportunities for enhancement and communicate ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

We own over 400 global technical patents and a network that includes over 525,000 points of retail ... Owns a set of accounts and is responsible for all day to day support and strategic execution of ...

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Technical Accounts Manager information

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

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Technical Sales Account Manager - Fort Wayne, IN

George E. Booth Co.

Fort Wayne, IN

Full-time

Retirement, PTO

Re-posted 11 days ago


Job description

The George E. Booth Co. is afamily-owned and operated industrial automation sales company looking to hiretheir next full-time Account Manager in  Fort Wayne, IN and surrounding areas.

The George E. Booth Co. is a major distributor of process instrumentation products andrelated services to customers in Illinois, Indiana, Kentucky, Ohio andTennessee.  Founded in 1963, George E. Booth Sr. recognized that therewould be a natural evolution in the development of products for the industrialinstrumentation process field. 

Responsibilities for the Account Manager

  • Responsibility to locate and develop new business opportunities within a territory for each of the company's product segments and negotiate commercial terms with customer(s)
  • Communication with all current and potential customers on a regular basis and oversee all sales activity within the assigned territory
  • Ability to report on all sales activity, via Salesforce and manage business through that technical platform
  • Requires frequent communication with inside support for all cost, quality and shipping/receiving, includes interaction with principal representatives in the territory
  • Ability to manage workload and respond to customers in a timely manner, including follow-up contact for potential leads
  • Manage personal expenses for submission to Account department for reimbursement
  • Knowledge of basic outside sales principles
  • Ability to obtain a broad understanding of product segments and their related functional capacities

Requirements for the Account Manager

  •  4-year collegiate degree, Engineering or some other relatedtechnical field highly recommended
  • 3-5 years relevant experience in sellingto process control industry recommended
  • Ability to negotiate, basic contract negotiation,basic computer skills
  • Ability to present a professional image withbusiness acumen
  • Must have a strong ability toself-initiate tasks and set goals

 Demands for the Account Manager

  • Full-time, salary exempt position Monday through Friday 8:00 a.m. to 5:00 p.m.
  • Occasional evening and weekend work may be required as job duties demand
  • Overnight travel is rarely expected; daily travel throughout business hours is required
  • Physical access to all customers in Fort Wayne area required daily
  • Exposure to fumes, airborne particles, moving parts, loud noise and vibration will occur
  • Occasional exposure to a variety of extreme conditions at customer job sites

The ideal candidate will have abilitiesto interface with customers to fully develop an understanding of customer needsand maintain open channels of communication with both internal and externalpartners to ensure all customer needs are met. Regulartravel to local territory will be required during normal business hours. Aclean driving record required. Ability to travel throughout the United States,as needed. This role comes with a competitive compensation plan and as well asexcellent benefits. Drug and background screenings will be required as acondition of employment. All candidates must be legally authorized to work inthe United States.

Competitive pay, benefits, PTO and matching 401K.

Employment Type: FULL_TIME