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Technical Account Manager Jobs in Quebec (NOW HIRING)

Kiongroup

Account Manager - Quebec

Montreal, QC · On-site

CA$85K - CA$125K/yr

The Account Manager is the face of Dematic with the customer. The Account Manager represents Dematic by communicating the solutions that Dematic brings to the marketplace. This role gathers initial ...

Kiongroup

Account Manager - Quebec

Montreal, QC

CA$85K - CA$125K/yr

The Account Manager is the face of Dematic with the customer. The Account Manager represents Dematic by communicating the solutions that Dematic brings to the marketplace. This role gathers initial ...

Coveo

VP, Sales - Account Management

Montreal, QC · On-site

Partner closely with Sales, Scaled Customer Success, Technical Success, Professional Services ... Scale the Account Management organization by evolving processes, talent, and operating models that ...

ZEISS

Key Account Manager - Biotech Pharma

Montreal, QC · On-site

The Key Account Manager is a high-impact technical sales role focused on expanding into new Biotech, Pharma, and Industrial accounts via consultative selling and delivering end-to-end solutions. You ...

Desjardins Group

Account Manager

Val-d'or, QC · Hybrid

Be attentive to the needs of medium-sized organizations operating in the real estate or commercial sectors, depending on the portfolio for which you will be responsible. Your curiosity keeps you on ...

Groupe DCM

More than 3 years' experience in account development, negotiation and management will be highly ... Technical skills * Excellent proficiency in French (spoken and written), along with advanced ...

National Bank

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide ...

National Bank

SME Account Manager

Levis, QC · On-site

A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients ...

National Bank

SME Account Manager

Levis, QC

A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients ...

National Bank

SME Account Manager

Quebec, QC · Hybrid

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team means acting as a trusted advisor to entrepreneurs and business owners. Leveraging your expertise and a ...

National Bank

SME Account Manager

Quebec, QC · On-site

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team means acting as a trusted advisor to entrepreneurs and business owners. Leveraging your expertise and a ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Quebec

Technical Account Manager information

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What are the most commonly searched types of Technical Account jobs in Quebec? The most popular types of Technical Account jobs in Quebec are:
What are popular job titles related to Technical Account Manager jobs in Quebec? For Technical Account Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager jobs in Quebec look for? The top searched job categories for Technical Account Manager jobs in Quebec are:
What cities in Quebec are hiring for Technical Account Manager jobs? Cities in Quebec with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Quebec as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Gaming - Account Manager

Dulcedo Management

Montreal, QC • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 19 days ago

Job description

Pour la version francaise, veuillez cliquer ici!
We are Dulcedo
 
At Dulcedo, talent management is not about volume - it's about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent across North America and internationally. Our mission is to build scalable, sustainable careers for our talent while delivering white-glove service to the brands and partners who collaborate with them. We believe in strong systems, thoughtful recruitment, and intentional growth, not short-term wins or reactive hiring.
 
Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models, hundreds of Olympic and professional athletes, and a growing roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto and an extensive network across Los Angeles, New York, Miami, and beyond, Dulcedo operates at the intersection of talent, culture, and entertainment.
 
At the core of Dulcedo's values and recruitment process is a strong commitment to Diversity, Equity, and Inclusion. Our current workforce is a celebration of diverse ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. Our continued mission is to recruit, support, and grow talent in a way that ensures equal opportunities for all applicants. 
 
Above all, Dulcedo is a people-first organization. Our team is made up of ambitious, collaborative, and high-performing individuals who care deeply about culture, integrity, and impact. Proudly certified as a Great Place to Work, we foster an environment where people are empowered to grow, challenge themselves, and do meaningful work alongside industry-leading talent.
 
The Role At A Glance: We're looking for an Account Manager to elevate our legacy of white-glove service and set new standards for client relationships. In this role, you'll manage relationships with clients, talents, and Dulcedo team members, shaping distinctive brand identities and sophisticated digital strategies that empower our talents to excel in their careers and personal brand development. This position is a unique blend of client relationship management, project oversight, strategic development, and social media expertise. To succeed, you must possess exceptional client communication and organizational skills, along with a deep passion for the creator economy.
 
Your Role In Action
- Oversee and execute negotiated partnerships from start to finish, ensuring all contractual terms are met and project milestones are achieved as planned.
- Maintain continuous engagement with talents and brands throughout and beyond collaborations, offering support and guidance to enhance and nurture relationships.
- Track performance by evaluating key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to inform future strategies.
- Collaborate with talents and Dulcedo employees throughout and beyond collaborations to ensure each talent maintains a consistent, and impactful social media presence.
- Develop content strategies and concept ideas, leveraging analytics and social media trends to maintain high engagement rates and ensure content effectiveness.
- Actively participate in talents' agency experience by engaging in their onboarding, quarterly planning, and other key activities.
- Assist in the day-to-day management of talents by providing planning support to help organize their activities and ensure their success.
- Manage inbound PR requests, handle interview requests, respond to mailers, and process event invitations.
- Contribute to outbound strategies, including talent sourcing, outreach, interview pitching, talent gifting, event responses, and new brand pitch calls.
- Attend on-site production days and talent events, providing on-site support to guarantee successful collaborations.
- Leverage the right tools and information channels to stay on top of industry trends in order to serve as a valuable resource to the team. 
 
What You're Bringing With You
- Over 1 year of experience working in influencer marketing or PR, either in-house or within an agency.
- Proven experience in communicating directly with both talents and corporate clients.
- Excellent interpersonal skills with a natural talent for building and maintaining strong relationships.
- Strong mediation abilities with experience in negotiating, resolving conflicts, and managing expectations.
- High organizational skills with a proven track record in task management, handling details, meeting multiple deadlines, following processes and multitasking effectively.
- Knowledge in managing influencer/talent partnerships  and assessing social media metrics and industry KPIs.
- Understanding of paid media, influencer marketing, and public relations.
- A bachelor's degree in a related field is an asset.
 
Soft Skills & Dulcedo DNA
- At Dulcedo, we look for more than just a CV -  we look for energy.
- You're known for your initiative, curiosity, and genuine drive to make things happen.
- Your positive attitude, collaborative spirit, and the way you uplift those around you are contagious.
- You thrive on new challenges, stay calm under pressure, and love the pace and excitement of a dynamic environment.
- You're a true self-starter - passionate, gritty, and goal-oriented, someone who loves having projects, challenges, and milestones to work toward.
- In short, you're driven, creative, and structured, someone who knows how to balance discipline, fun, and performance - 3 core pillars of Dulcedo's culture.
 
Life at Dulcedo!
- Unlimited Paid PTO : Yes, really. Enjoy true work-life balance with the freedom to take the time you need, when you need it! 
- 12 Monthly Personal Days : One extra day off every month to recharge and relax
- Flexible Work Environment : Minimal office attendance for those near our hubs, giving you room to adapt your schedule with ease.
- Montreal & Toronto Offices : Snacks, great vibes, and pet-friendly spaces. What more could you ask for?
- Remote Work : Ideal for our travellers, expats, and digital nomads who want to grow their career without staying in one place.
- Freestyle Fridays : We wrap up at 2:00 PM ET every Friday. Long weekends, every week.
- Comprehensive Insurance : Dental, vision, and medical coverage for you and your loved ones.
- Room to Grow : Take advantage of real internal mobility in a fast-growing company where "sky's the limit" isn't just a saying.
- The Best of Both Worlds : A vibrant startup spirit backed by 15+ years of experience and the stability of a well-established organization.
 
As an equal opportunity employer, we are committed to making sure everyone feels included, supported, and valued. Should you require any accommodations during the application process, please write to [email protected] and we will adjust the process to your needs.
 
$40,000 - $45,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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