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Saas Account Manager Jobs in Quebec (NOW HIRING)

Account Manager - Canada Ready to be part of the Legal Tech revolution ... As the leading SaaS publisher in Europe, Dilitrust is transforming legal departments worldwide with ...

Customer Account Manager

Montreal, QC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

WHAT YOU WILL DO Manage a portfolio of client accounts to foster long-term business relationships ... web technologies, SaaS, and e-commerce preferred More than a passing interest in HTML, CSS ...

Extensive leadership experience managing Enterprise Account Management or Enterprise Sales teams within a B2B software or software-as-a-service (SaaS) environment. * Demonstrated success leading ...

$90 - $110/hr

Two years of relevant experience in enterprise account management, business development, sales leadership, or complex B2B SaaS sales. * Demonstrated experience defining a sales strategy, setting ...

Posted today

... account management and expansion. * Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions). * Demonstrated success in ...

Strategic Account Executive

Quebec, QC · On-site

CA$274K - CA$425K/yr

  • Medical

  • PTO

... Manage complex, high-value accounts within large enterprise segments. Develop and influence C-level relationships, becoming a trusted advisor to executive stakeholders. Represent Omnissa's full SaaS ...

Meet with CIOs, IT executives, LOB executives, Program Managers, and other important partners ... Field sales experience within big data, Cloud, or SaaS sales * Hunter (Net-New Logo) Experience

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Saas Account Manager information

What is a SaaS account manager?

A SaaS Account Manager is responsible for managing relationships with customers who use a company's software-as-a-service (SaaS) products. They ensure customer satisfaction, drive product adoption, and identify opportunities for upselling or renewing contracts. Their role involves regular check-ins, addressing client concerns, and collaborating with internal teams to meet customer needs. Strong communication and problem-solving skills are essential for success in this role.

What does a SaaS account manager do?

As a SaaS Account Manager, your days are often a blend of proactive customer outreach, renewal and upsell conversations, troubleshooting client issues, and collaborating closely with product and support teams. You'll regularly review client usage data, hold check-in meetings to identify growth opportunities, and ensure customers are receiving maximum value from the platform. The role is dynamic, with frequent prioritization between strategic planning and responsive problem-solving. You’ll also contribute to cross-functional projects, making communication and teamwork essential parts of your daily routine.

What are the key skills and qualifications needed to thrive as a SaaS account manager?

To thrive as a SaaS Account Manager, you need a strong background in account management, sales, and a solid understanding of cloud-based software solutions. Familiarity with CRM platforms like Salesforce, SaaS products, and sales or customer success certifications are frequently required. Excellent relationship-building, proactive problem-solving, and clear communication are crucial soft skills for excelling in this client-facing role. These capabilities help ensure customer satisfaction, maximize retention and expansion opportunities, and drive business growth in a competitive SaaS environment.

What are the most commonly searched types of Saas Account jobs in Quebec?

The most popular types of Saas Account jobs in Quebec are:

What are popular job titles related to Saas Account Manager jobs in Quebec?

For Saas Account Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Saas Account Manager jobs in Quebec look for?

The top searched job categories for Saas Account Manager jobs in Quebec are:

What cities in Quebec are hiring for Saas Account Manager jobs?

Cities in Quebec with the most Saas Account Manager job openings:

Infographic showing various Saas Account Manager job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution.

Account Manager

DiliTrust

Montreal, QC • Hybrid

Full-time

Re-posted 17 days ago


Job description

Account Manager - Canada

Ready to be part of the Legal Tech revolution?

As the leading SaaS publisher in Europe, Dilitrust is transforming legal departments worldwide with cutting-edge technology.

Our Impact: From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success. We are pleased to provide daily support to 2,500 customers in 64 countries, with 80% of major listed companies in major markets like Europe, North America and the middle East. 

Our Recognition: Dilitrust has been recognized for offering a positive and stimulating work environment. We are proud to have been awarded the "Happy at Work" and "Tech at Work" label since 2019.

Your tasks :

As an Account Manager, you will build strategic relationships with legal departments, General Counsel, Corporate Secretaries, Legal Operations teams, CEOs, Board members, and other executive stakeholders across multinational corporations and public sector organizations. You will serve as a trusted advisor to customers, helping drive adoption, long-term success, and growth across DiliTrust's legal technology solutions.

You will act as a product expert and customer advocate internally, collaborating closely with sales, implementation, support, product, development, and marketing teams to ensure an exceptional customer experience.

As part of your missions:

Building and maintaining relationships with a portfolio of strategic client accounts
Driving customer adoption, engagement, and long-term account success
Managing contract renewals and supporting retention initiatives
Identifying and acting on upsell and cross-sell opportunities to meet targets
Leading customer business reviews and strategic account discussions
Acting as a consultant and trusted advisor on DiliTrust products and best practices
Collaborating cross-functionally to support customer needs, escalations, and ongoing initiatives
Monitoring KPIs, customer usage, and business outcomes to support customer value and growth

Profile required:

Ideally, you have :

  • 5 years of relevant experience in account management, customer success, or enterprise SaaS environments  You are capable of building strategic long-term account plans and developing trusted customer relationships
  • You have experience managing strategic or enterprise customer accounts within a technology or SaaS environment  You have excellent presentation and communication skills
  • You are comfortable conducting customer discovery, identifying project-level needs, and coordinating with internal teams to help guide successful customer outcomes You are comfortable working within international and multicultural teams
  • You have a strong desire to learn and become a trusted functional expert across multiple software solutions  You are relationship-driven, adaptable, and comfortable navigating complex customer environments 
  • Experience working with legal departments, legal operations teams, governance professionals, or enterprise legal technology solutions is a plus
  • Bilingual French and English 
What we offer:
  • Join a fast-growing legal technology company within a collaborative and international environment (offices in France, Italy, Spain, Germany, USA as well as Dubai and Marocco);
  • A highly competitive commission structure 
  • Clear career growth opportunities, including a development path from Account Manager to Key Account Manager 
  • A flexible hybrid work model that supports both collaboration and work-life balance 
More info :

Location: Montreal

Type of contract : Full time, hybrid

DiliTrust is a socially responsible company, committed to the diversity of its teams and to promoting professional equality at all levels.   

  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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