Account Manager Job Location: Edmonton, Alberta Organizations URL: Number of Positions: 1 Post Date: N/A Reports To: Sales Manager About Digital Shift Digital Shift is dedicated to providing ...
Account Manager Job Location: Edmonton, Alberta Organizations URL: Number of Positions: 1 Post Date: N/A Reports To: Sales Manager About Digital Shift Digital Shift is dedicated to providing ...
As an industry leader in traffic management, we're seeking an enthusiastic and results-driven Account Manager to join our dynamic team in Edmonton, AB. This position will be responsible for ...
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As an industry leader in traffic management, we're seeking an enthusiastic and results-driven Account Manager to join our dynamic team in Edmonton, AB. This position will be responsible for ...
Account Manager
$75K - $80K/yr
Account Manager Building Materials Calgary, AB On behalf of our client, a leader in water and wastewater products, we are seeking an experienced Account Manager to join their team. This role will ...
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Account Manager
$75K - $80K/yr
Account Manager Building Materials Calgary, AB On behalf of our client, a leader in water and wastewater products, we are seeking an experienced Account Manager to join their team. This role will ...
Account Manager - Edmonton
$60K - $65K/yr
Account Manager 60-65K base salary + uncapped monthly commission About Our Client: Our client is a ... Known for their technical expertise, exceptional service, and reliable supply, they provide the ...
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Account Manager - Edmonton
$60K - $65K/yr
Account Manager 60-65K base salary + uncapped monthly commission About Our Client: Our client is a ... Known for their technical expertise, exceptional service, and reliable supply, they provide the ...
Account Manager
Edmonton, AB · On-site
CA$90K/yr
The Account Manager is responsible for the overall sales and account management of the group purchasing services offering, including the planning, execution, and prioritization of assigned clients ...
Account Manager
Edmonton, AB · On-site
CA$90K/yr
The Account Manager is responsible for the overall sales and account management of the group purchasing services offering, including the planning, execution, and prioritization of assigned clients ...
Account Manager
Calgary, AB · Remote
CA$60K - CA$80K/yr
Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong ...
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Account Manager
Calgary, AB · Remote
CA$60K - CA$80K/yr
Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong ...
Account Manager
Calgary, AB · Remote
CA$60K - CA$80K/yr
Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong ...
Account Manager
Calgary, AB · Remote
CA$60K - CA$80K/yr
Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong ...
Account Manager
Calgary, AB · On-site
Previous experience in account management, inside sales, customer service, or sales operations * Strong organizational and communication skills * Comfortable working directly with ranchers ...
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Account Manager
Calgary, AB · On-site
Previous experience in account management, inside sales, customer service, or sales operations * Strong organizational and communication skills * Comfortable working directly with ranchers ...
Account Manager - Utilities Status: Regular, Full time Location: Edmonton, Alberta Reports to ... Provides basic technical support on products * Builds strong relationships for repeat opportunities
New
Account Manager - Utilities Status: Regular, Full time Location: Edmonton, Alberta Reports to ... Provides basic technical support on products * Builds strong relationships for repeat opportunities
New
Previous experience in account management, inside sales, customer service, or sales operations * Strong organizational and communication skills * Comfortable working directly with ranchers ...
Previous experience in account management, inside sales, customer service, or sales operations * Strong organizational and communication skills * Comfortable working directly with ranchers ...
Account Manager
Edmonton, AB · On-site
B&W Canada is currently seeking a motivated individual to fill the role of Account Manager in the province of Alberta. This is an entry level position that provides an exciting opportunity for a ...
Account Manager
Edmonton, AB · On-site
B&W Canada is currently seeking a motivated individual to fill the role of Account Manager in the province of Alberta. This is an entry level position that provides an exciting opportunity for a ...
With us, there is always room to grow, and we are currently looking for an Account Manager to do just that. We come to work every day to solve challenges, and we lean on our teammates to do it. We ...
Quick apply
With us, there is always room to grow, and we are currently looking for an Account Manager to do just that. We come to work every day to solve challenges, and we lean on our teammates to do it. We ...
With us, there is always room to grow, and we are currently looking for an Account Manager to do just that. We come to work every day to solve challenges, and we lean on our teammates to do it. We ...
With us, there is always room to grow, and we are currently looking for an Account Manager to do just that. We come to work every day to solve challenges, and we lean on our teammates to do it. We ...
Account Manager
Edmonton, AB · On-site
With us, there is always room to grow, and we are currently looking for an Account Manager to do just that. We come to work every day to solve challenges, and we lean on our teammates to do it. We ...
Quick apply
Account Manager
Edmonton, AB · On-site
With us, there is always room to grow, and we are currently looking for an Account Manager to do just that. We come to work every day to solve challenges, and we lean on our teammates to do it. We ...
Account Manager
Calgary, AB · On-site
Account Manager Full-Time | In-Office | Calgary, Alberta At theJustin Havre Real Estate Team, our success is built on long-term relationships. Our clients dont just work with us once; they stay ...
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Account Manager
Calgary, AB · On-site
Account Manager Full-Time | In-Office | Calgary, Alberta At theJustin Havre Real Estate Team, our success is built on long-term relationships. Our clients dont just work with us once; they stay ...
Account Manager
Edmonton, AB · On-site
The Hybrid Account Manager will promote, sell, increase, and preserve GFL Environmental Service Inc. liquid waste services to commercial and industrial organizations in the assigned territory by ...
Account Manager
Edmonton, AB · On-site
The Hybrid Account Manager will promote, sell, increase, and preserve GFL Environmental Service Inc. liquid waste services to commercial and industrial organizations in the assigned territory by ...
Account Manager
Calgary, AB · On-site
Account Manager Full-Time | In-Office | Calgary, Alberta At the Justin Havre Real Estate Team , our success is built on long-term relationships. Our clients don't just work with us once; they stay ...
Quick apply
Account Manager
Calgary, AB · On-site
Account Manager Full-Time | In-Office | Calgary, Alberta At the Justin Havre Real Estate Team , our success is built on long-term relationships. Our clients don't just work with us once; they stay ...
Client Account Manager
Calgary, AB · On-site
The Opportunity As the Client Account Manager, you will have the opportunity to: * Drive new ... Bachelors degree with technical or business focus Minimum Qualifications * Typically 10 years of ...
Client Account Manager
Calgary, AB · On-site
The Opportunity As the Client Account Manager, you will have the opportunity to: * Drive new ... Bachelors degree with technical or business focus Minimum Qualifications * Typically 10 years of ...
Account Manager
Edmonton, AB · On-site
Knowledge of Miller Heiman's Strategic Selling and Large Account Management Process concepts. * Prior experience in telesales and possession of proven phone sales skills. * Knowledge in company ...
Account Manager
Edmonton, AB · On-site
Knowledge of Miller Heiman's Strategic Selling and Large Account Management Process concepts. * Prior experience in telesales and possession of proven phone sales skills. * Knowledge in company ...
Account Manager - Winnipeg
Calgary, AB · On-site
The Account Manager (AM) is responsible to drive growth and maximize retention of a portfolio of assigned accounts. The AM creates demand, identifies new opportunities within their portfolio and ...
Account Manager - Winnipeg
Calgary, AB · On-site
The Account Manager (AM) is responsible to drive growth and maximize retention of a portfolio of assigned accounts. The AM creates demand, identifies new opportunities within their portfolio and ...
Technical Account Manager information
What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?
To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.
What is the difference between Technical Account Manager vs Customer Success Manager?
| Aspect | Technical Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Technical support, issue resolution, and product optimization | Customer retention, onboarding, and relationship building |
| Required Skills | Technical knowledge, problem-solving, communication | Communication, relationship management, strategic planning |
| Work Environment | Technical teams, client sites, support centers | Customer accounts, sales teams, onboarding sessions |
| Industry Usage | IT, SaaS, tech companies | Software, SaaS, tech services |
While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.
What is a technical account manager?
A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.
How to become a technical account manager?
To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.
How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?
Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What are the most commonly searched types of Technical Account jobs in Alberta? The most popular types of Technical Account jobs in Alberta are:
What are popular job titles related to Technical Account Manager jobs in Alberta? For Technical Account Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager jobs in Alberta look for? The top searched job categories for Technical Account Manager jobs in Alberta are:
What cities in Alberta are hiring for Technical Account Manager jobs? Cities in Alberta with the most Technical Account Manager job openings:
Full-time
Re-posted 7 days ago
Job description
Digital Shift Corporation 27-531 Franklin Blvd. Cambridge, Ontario Web Agency and Digital Marketing Specialist Job Identification Details Job Title: Account Manager Job Location: Edmonton, Alberta Organizations URL: http://www.digitalshiftmedia.com Number of Positions: 1 Post Date: N/A Reports To: Sales Manager About Digital Shift Digital Shift is dedicated to providing reliability, responsiveness, assurance, while demonstrating empathy to help build long term relationships with our valued customers. Our vision is to be a leader in online relationships by transforming the way our customers' do business using internet technology
Digital Shift's Mission Statement To make technology easy to use and available to all businesses. Job Summary Responsibilities include managing all clients, identifying opportunities, planning and implementing marketing strategies Day-to-day activities include keeping in touch with existing clients, networking, and identifying new clients. Duties and Responsibilities Handle new campaign start-ups, upgrades and renewals Develop business opportunities to strengthen the relationships with existing clients and to generate new clients Identify and qualify additional prospects through telemarketing, cold calls, sales call, proposal and report writing and data entry Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication Ensure you manage expectations of all stakeholders by communicating through meetings, verbal, written and email forms Project managing campaigns; developing timetables and setting deadlines for clients Producing weekly, monthly and quarterly status reports to each client and establishing individual requirements Ensure account plans for each client are updated ongoing with all current and relevant information concerning the client and the campaign, from the point of handover from the business development manager Actively seeking to increase the services offered to your portfolio and increase the income generated in conjunction with the cross-sell and up-sell reward scheme to targets Responding to requests from the clients in an efficient and timely manner Minimum Requirements: University Degree or College Diploma or equivalent Two years experience in account management Five years experience in sales Skills, Effort & Competencies Effective oral and written communication Organization/Planning Time Management/Punctual Understand and contribute to the organization's goal Seek a team approach as appropriate Self-motivated Honesty, integrity and personal ethics Think critically and act logically to evaluate situations, solve problems and make decisions Cooperative Highly motivated professional with excellent communication and inter-personal skills Team player with a positive attitude, who can also work independently and set own priorities and tasks Possess the core competencies and behaviours of a business development manager including: understanding customer needs, articulating Earley& Associates benefits, closing sales and maintaining customer relationships, and leveraging leads into sales Some travel is required where appropriate Good working knowledge of Microsoft Excel Ability to effectively manage customer & staff relationships, promptly respond to queries, ensure promises are kept and manage expectations Ability to analyze results, identify and explain any variance from targets Ability to use email, Internet applications, MS Windows operating system and tracking tools to support their role.