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Technical Account Manager Jobs in Edmonton, AB (NOW HIRING)

Tackpoint

Technical Sales Account Manager

Edmonton, AB · On-site

Tackpoint is seeking a driven and technically capable Technical Sales Account Manager to manage and grow an established customer base while identifying opportunities to expand product adoption and ...

Tackpoint

Technical Sales Account Manager

Edmonton, AB · On-site

Tackpoint is seeking a driven and technically capable Technical Sales Account Manager to manage and grow an established customer base while identifying opportunities to expand product adoption and ...

Water Technologies

Account Manager

Edmonton, AB

What Youll Do ● Technical Innovation: Analyze, build, and optimize chemical treatment programs ... Execute our Account Management Excellence Program including Service Plans, Value Generation Plans ...

Netagen

Account Manager

Edmonton, AB · Remote

Confident communicator able to engage stakeholders at multiple levels, including technical contacts ... As an Account Manager, you will have the opportunity to develop trusted client partnerships ...

Netagen

Account Manager

Edmonton, AB

Confident communicator able to engage stakeholders at multiple levels, including technical contacts ... As an Account Manager, you will have the opportunity to develop trusted client partnerships ...

Recruitment Partners

Account Manager

Edmonton, AB

Account Manager Our client is seeking an Account Manager to drive revenue growth through new business development and strategic account management. This role is responsible for identifying new ...

TELUS

Account Manager

Edmonton, AB · On-site

As an Account Manager, you are creative, resilient, and passionate about learning and exceeding sales goals. You find real solutions for small and medium business owners from our core Business ...

Univar Solutions

Account Manager

Edmonton, AB

Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts ... Oil Sands sales or technical experience is a strong asset * Strong teamwork and collaboration ...

Univar Solutions

Account Manager

Edmonton, AB · On-site

Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts ... Oil Sands sales or technical experience is a strong asset * Strong teamwork and collaboration ...

Univar Solutions

Account Manager

Edmonton, AB · On-site

Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts ... Oil Sands sales or technical experience is a strong asset * Strong teamwork and collaboration ...

Amrize

Account Manager

Edmonton, AB

Join Amrize as a Account Manager and help construct what's next. If you're ready to put your skills ... Required Technical Skills : Experience with Microsoft Suite and Salesforce is an asset. Travel ...

ATS Traffic Ltd.

Account Manager

Edmonton, AB

As an industry leader in traffic management, we're seeking an enthusiastic and results-driven Account Manager to join our dynamic team in Edmonton, AB. This position will be responsible for ...

Aramark

Account Manager

Edmonton, AB

CA$90K/yr

The Account Manager is responsible for the overall sales and account management of the group purchasing services offering, including the planning, execution, and prioritization of assigned clients ...

Noramco

Account Manager - Utilities

Edmonton, AB · On-site

Account Manager - Utilities Status: Regular, Full time Location: Edmonton, Alberta Reports to ... Provides basic technical support on products * Builds strong relationships for repeat opportunities

GFL Environmental

Account Manager

Edmonton, AB

The Hybrid Account Manager will promote, sell, increase, and preserve GFL Environmental Service Inc. liquid waste services to commercial and industrial organizations in the assigned territory by ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Edmonton, AB

Technical Account Manager information

See Edmonton, AB salary details

$36K

$75.6K

$124K

How much do technical account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for technical account manager in Edmonton, AB is $75,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What are the most commonly searched types of Technical Account jobs in Edmonton, AB?

The most popular types of Technical Account jobs in Edmonton, AB are:

What job categories do people searching Technical Account Manager jobs in Edmonton, AB look for?

The top searched job categories for Technical Account Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Technical Account Manager jobs?

Cities near Edmonton, AB with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $75,591 per year, or $36.3 per hour.

Technical Sales Account Manager

Edmonton, AB • On-site

Tackpoint
See more jobs at Tackpointexternal

Full-time

Medical

Posted 6 days ago

Job description

Tackpoint is seeking a driven and technically capable Technical Sales Account Manager to manage and grow an established customer base while identifying opportunities to expand product adoption and, where possible, bring in new customers. This role is heavily focused on existing accounts, with a strong emphasis on technical understanding, relationship management, and long-term growth.

The successful candidate will work closely with customers in directional drilling, rotary steerable tools, and rotating liner hanger systems, supporting applications related to custom bearing systems and precision mechanical components.

Key Responsibilities

  • Manage and grow new and existing customer accounts, with a primary focus on expanding current business related to custom bearing systems.
  • Act as the primary point of contact for assigned accounts, building long-term, trusted customer relationships.
  • Identify opportunities to increase product usage, introduce new applications, and support customer growth initiatives, while assisting with new customer development when opportunities arise.
  • Promote Tackpoint’s engineering, manufacturing, and technical capabilities to both existing and prospective customers, and lead new application discussions for precision mechanical components and systems.
  • Provide regular project and delivery updates to customers and internal teams and coordinate in-person or virtual meetings to ensure clear communication and alignment.
  • Stay informed on industry trends, customer challenges, and emerging needs.
  • Utilize customer portals to monitor open orders and ensure all specifications and requirements are accurately reviewed and met.

Qualifications & Experience

  • Mechanical aptitude and technical knowledge are required.
  • Experience with the fundamentals of downhole drilling tools is strongly desired.
  • Strong interpersonal, organizational, and communication skills.
  • Comfortable working across technical, manufacturing, and customer-facing functions.
  • Able to work independently and manage multiple priorities.
  • Based in Edmonton, with regular local travel to Calgary and limited international travel to the United States.
  • Applicants must be Canadian citizens or permanent residents and willing to consent to a security assessment to meet Controlled Goods Program requirements.

Why Join Tackpoint?

  • Flexible work arrangement (remote and/or onsite in Edmonton).
  • Competitive compensation with performance-based growth opportunities.
  • Direct collaboration with senior leadership.
  • A collaborative, supportive, and entrepreneurial team culture.
  • Regular company events and team engagement activities.
  • Professional development support, including tuition reimbursement.
  • RRSP matching and profit sharing.
  • Comprehensive benefits package supporting health, well-being, and career growth.