ZipRecruiter

Log In

1

Technical Account Manager Tam Jobs in Reston, VA

iboss

Technical Account Manager

Washington, DC · On-site

To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring ...

next page

Showing results 1-20

All JobsTechnical Account Tam JobsTechnical Account Manager Tam JobsTechnical Account Manager Tam Jobs in Reston, VA

Technical Account Manager Tam information

See Reston, VA salary details

$42.3K

$91.3K

$178.6K

How much do technical account manager tam jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical account manager tam in Reston, VA is $91,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $106,200.00 per year, depending on experience, location, and employer.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What is a technical account manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a technical account manager (TAM)?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges technical account managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.
What are popular job titles related to Technical Account Manager Tam jobs in Reston, VA? For Technical Account Manager Tam jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager Tam jobs in Reston, VA look for? The top searched job categories for Technical Account Manager Tam jobs in Reston, VA are:
What cities near Reston, VA are hiring for Technical Account Manager Tam jobs? Cities near Reston, VA with the most Technical Account Manager Tam job openings:
Technical Account Manager Tam jobs near you

Technical Account Manager, Federal

Qualys

Washington, DC

Full-time

Re-posted 5 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and product positioning to both technical and leadership personnel. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts.

This position is open to candidates based in the central, mountain and pacific time zones.

Responsibilities

  • Provide product and technical support for assigned accounts
  • Identify and develop potential new business opportunities
  • Convey customer requirements to Product Management, Marketing and Engineering teams
  • Provide functional and technical support to customers
  • Respond to customer questions on technical best practices and business related issues
  • Deliver high-level and detailed technical sales presentations
  • Responsible for attending conferences, seminars, etc

Qualifications

  • Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
  • Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
  • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
  • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
  • Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
  • 5-7 years relevant experience
  • Bachelors degree or equivalent experience
  • Excellent written and oral communication skills
  • Able to travel throughout sales territory
  • Technical security experience in the Federal space to include system integrators a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.

Apply