ZipRecruiter

Log In

1

Technical Accounts Manager Jobs in Reston, VA (NOW HIRING)

Relativity

Senior Technical Account Manager

Washington, DC · Hybrid

$100K - $150K/yr

As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and ...

Relativity

Senior Technical Account Manager

Washington, DC · Hybrid

$100K - $150K/yr

As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and ...

ByteBridge

Technical Account Manager

Manassas, VA · On-site

About the Role We are seeking a Technical Account Manager with strong data center experience to ... Own revenue growth and expansion across a portfolio of strategic data center accounts * Identify ...

iboss

Federal Technical Account Manager

Washington, DC · On-site

To learn more, visit The Federal Technical Account Manager will play an advisory role to our federal customers, and build long-term strategic relationships with customer and partners and have a ...

Qualys

Senior Technical Account Manager

Washington, DC · On-site

Provide product and technical support for assigned accounts * Identify and develop upsell opportunities * Convey customer requirements to Product Management, Marketing and Engineering teams * Provide ...

Solvere One

Technical Account Manager

Dulles, VA · On-site

Solvere One is seeking highly qualified Technical Account Manager to work with our clients. Solvere ... Regularly communicate with assigned accounts, set expectations, and negotiate priorities ...

Daikin Applied

National Accounts Manager

Washington, DC · Remote

$100.80K - $166.70K/yr

Make your mark at the world's largest HVAC company The Data Center National Accounts Manager will ... Bachelor's Degree (Technical, Scientific, or Engineering) 5+ Years of related experience in HVAC ...

next page

Showing results 1-20

People also search for

All JobsTechnical Accounts Manager JobsTechnical Accounts Manager Jobs in Reston, VA

Technical Accounts Manager information

See Reston, VA salary details

$41.6K

$89.9K

$175.8K

How much do technical accounts manager jobs pay per year?

As of May 30, 2026, the average yearly pay for technical accounts manager in Reston, VA is $89,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $104,600.00 per year, depending on experience, location, and employer.

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What are popular job titles related to Technical Accounts Manager jobs in Reston, VA? For Technical Accounts Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Technical Accounts Manager jobs in Reston, VA look for? The top searched job categories for Technical Accounts Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Technical Accounts Manager jobs? Cities near Reston, VA with the most Technical Accounts Manager job openings:
Technical Accounts Manager jobs near you
Senior Technical Account Manager

Senior Technical Account Manager

Relativity

Washington, DC • Hybrid

$100K - $150K/yr

Full-time

Posted 18 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

Role Responsibilities

  • Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized

  • Help guide the resolution of critical customer incidents

  • Lead technical success plans to ensure customers have a positive and successful experience using Relativity

  • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers

  • In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals

  • Drive internal service review meetings covering performance, service improvements, quality, and process

  • Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents

  • When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity

  • Maintain the flexibility to work other time frames as needed or requested

  • Commitment to and consistent demonstration of core company values

  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices

  • Exhibit subject matter expert (SME) knowledge in Relativity

  • Relativity Certified Administrator required

Preferred Qualifications

  • 7+ years in a technical role directly supporting customers
  • Highly-developed written and verbal communication skills
  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.
  • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives.
  • Meticulous attention to detail.
  • Experience working in a SaaS, IaaS and/or Hybrid environments
  • Experience with and knowledge of e-discovery industry and products.
  • ITIL Certification
  • Relativity Expert/Master certification

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$100,000 and $150,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Apply