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Technical Accounts Manager Jobs in Reston, VA (NOW HIRING)

Terminix

Technical Service Manager

Washington, DC · On-site

$131K - $131K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to ...

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Technical Accounts Manager information

See Reston, VA salary details

$41.6K

$89.9K

$175.8K

How much do technical accounts manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical accounts manager in Reston, VA is $89,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $104,600.00 per year, depending on experience, location, and employer.

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What are popular job titles related to Technical Accounts Manager jobs in Reston, VA?

For Technical Accounts Manager jobs in Reston, VA, the most frequently searched job titles are:

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The top searched job categories for Technical Accounts Manager jobs in Reston, VA are:

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Cities near Reston, VA with the most Technical Accounts Manager job openings:

Technical Accounts Manager jobs near you

Sr. Technical Account Manager - Enterprise, Amazon Leo

Amazon

Arlington, VA

Full-time

Re-posted 8 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,089 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.
The Amazon Leo business operations team is looking for a Sr

Technical Account Manager to join our Global Enterprise Services organization, supporting our rapidly growing North American enterprise customer base. You will serve as the primary technical point of contact for Fortune 500 enterprises, telecommunications providers, and other organizations deploying Amazon Leo satellite connectivity across the United States, Canada, and Mexico.
This is not a sales role; instead, it offers you the opportunity to serve as the technical lead and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.

You will provide dedicated technical support and guidance to ensure customers maintain high technical standards in their Amazon Leo service delivery, enabling them to successfully deploy, manage, and support satellite connectivity for their business operations. Your technical acumen and customer-facing skills will enable you to effectively represent Amazon Leo within a customer's environment, driving discussions with senior leadership regarding service implementation, integration challenges, support escalations, and technical optimization. You will provide proactive technical guidance to help customers plan and implement solutions using best practices, while keeping their Amazon Leo deployments operationally healthy and resilient.
Key job responsibilities
- Serve as primary technical point of contact for enterprise customers post-launch, ensuring optimal performance and technical success of Amazon Leo service delivery
- Provide proactive technical guidance to customer technical teams, monitoring performance metrics and conducting regular technical reviews to maintain high service delivery standards
- Coordinate engineering support resources and drive technical optimization initiatives across customer deployments
- Manage technical support processes for customer-reported issues, ensuring rapid resolution and maintaining customer confidence in Amazon Leo technical capabilities
- Engage customers and their field teams in technical workshops and focused meetings to communicate technical best practices and post-sales support protocols
- Develop and refine customer-facing technical collateral, integration guides, and troubleshooting documentation
- Work closely with Customer Delivery Managers to align technical operations with business objectives while maintaining Amazon Leo's high standards for system performance
- Identify opportunities to improve customer technical capabilities through training, certification programs, and technical enablement initiatives
- Coordinate with Customer Delivery Engineers (CDEs) for complex customer integrations requiring custom technical solutions
- Enable rapid problem-solving protocols through direct operational integration and coordination with internal engineering teams
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S

citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the team
As a member of Global Enterprise Services (GES), you will be joining the Customer Delivery (CD) team, a customer-facing regional group of experts that serves as the technical execution engine behind all B2B direct and indirect customers

You will work specifically with enterprise customers, supporting Fortune 500 companies, telecommunications providers, and other organizations who deploy Amazon Leo services for their business operations.

What Amazon employees say

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Benefits

Hours and flexibility

Workplace

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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