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Tech Support Jobs in York, SC (NOW HIRING)

Spiceorb

IT Support

Charlotte, NC · On-site

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte, NC(Onsite) Duration: 12+ Months Contract The Executive Leadership and Headquarters IT Support ...

Ghr

Technology Support Consultant

Charlotte, NC · On-site

Partners with peer technology support teams, including product managers, desktop engineering, application support, and problem management teams to improve processes and communications * Drafts ...

Spiceorb

IT Desktop Support Specialist

Charlotte, NC · On-site

Executive Leadership and Headquarters IT Support Specialist Location: Charlotte, NC - Onsite Exp: 4+ The Executive Leadership and Headquarters IT Support Specialist provides dedicated, high-touch ...

Capgroup

Technology Support Analyst II

Charlotte, NC

You support standard technology solutions and help identify opportunities to reduce recurring user issues through process improvement. * You identify recurring problems and share trends with senior ...

Childress Klein

IT Support Analyst

Charlotte, NC · On-site

The IT Support Analyst is responsible for supporting end-user technology, including desktops, laptops, mobile devices, VoIP/Teams Phone devices, printers, conference room technology, operating ...

JLL

BMS/OT Technology Support Specialist

Charlotte, NC · On-site

$100K - $137K/yr

JLL - BMS/OT Technology Support Specialist(P4) Location: Anywhere in the US (ET preferred) Work Schedule: Remote, M-F 8 AM - 5 PM Reports to: Head of Smart Building Services, Americas Estimated ...

Spot Inc.

IT Support Analyst

Charlotte, NC · On-site

This position will serve as an addition to the IT Support department on-site rotating between our two Indianapolis locations. You will need demonstrated experience administering Windows-based ...

VBest Software Inc

IT Support Technician

Charlotte, NC · On-site

$21 - $28.75/hr

Experience with IT account management, security roles, or user administration strongly preferred. * High attention to detail and accuracy in data entry. * Ability to follow quick reference guides and ...

U.S. Navy

IT Support Specialist

Pineville, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Tega Cay, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Morganton, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Boiling Springs, NC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in York, SC

Tech Support information

See York, SC salary details

$25K

$40.3K

$61.2K

How much do tech support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for tech support in York, SC is $40,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $43,600.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What job categories do people searching Tech Support jobs in York, SC look for?

The top searched job categories for Tech Support jobs in York, SC are:

What cities near York, SC are hiring for Tech Support jobs?

Cities near York, SC with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in York, SC as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,319 per year, or $19.4 per hour.

IT Support

Charlotte, NC • On-site

Spiceorb
IT Services • 51 - 200 employees
Learn more about Spiceorbexternal

Other

Posted 21 days ago

Job description

Hello,

SpiceOrb is looking for an IT Support n Charlotte, NC

Role: IT Support

Location: Charlotte, NC(Onsite)
Duration: 12+ Months Contract

Job Description
The Executive Leadership and Headquarters IT Support Specialist provides
dedicated, high-touch IT support to Brightspeed's C-suite, executive leadership
team, and employees based at the company's headquarters.
This role delivers a white-glove support experience across a broad range of
technology needs, ensuring issues are resolved quickly, thoroughly, and with
minimal disruption. Success requires a strong combination of technical
expertise, sound judgment, discretion, communication skills, empathy, and
patience.
The specialist will also partner closely with the Microsoft 365, Endpoint, and
Service Desk teams to support, manage, and improve Brightspeed's IT
environment.
Key Responsibilities
Provide dedicated IT support to the executive leadership team and
headquarters employees.
Deliver white-glove service by resolving technical issues promptly,
professionally, and completely.
Troubleshoot hardware, software, mobile device, connectivity,
collaboration, and access-related issues.
Create documentation and provide hands-on training for new systems,
tools, and features.
Support the rollout of new hardware and software, incorporating feedback
from executive users.
Partner with the Service Desk to create and maintain knowledge base
articles.
Identify recurring hardware and software issues and advise IT leadership
on trends, risks, and improvement opportunities.
Partner with the Microsoft 365 team to support the administration and
maintenance of SharePoint, Active Directory, Exchange, Microsoft Teams,
and related services, with the team providing technical guidance and
escalation support as needed.
Serve as an advanced escalation point for complex Service Desk issues at
approximately Tier 2.5 support.
Collaborate with the Endpoint team to support Windows, macOS, Android,
and iOS devices, while relying on the team for platform expertise, advanced
troubleshooting, and support with upgrades and device management.
Provide recommendations and user feedback related to device standards,
upgrades, and technology improvements.
Coordinate with internal IT teams and vendors to ensure executive issues
receive appropriate priority and follow-through.
Required Qualifications
Strong interpersonal skills, with demonstrated empathy, patience,
professionalism, and discretion.
Ability to remain calm and resourceful while resolving high-priority issues
under pressure.
Advanced web research skills and the ability to quickly identify reliable
technical solutions.
Exceptional verbal and written communication skills.
Strong knowledge of Windows 10 and 11, macOS, iOS, and Android.
Solid understanding of PC, Mac, and mobile device hardware.
Working knowledge of Microsoft 365 applications and services.
Familiarity with remote support and management tools such as
BeyondTrust Remote Support, formerly Bomgar, and Client vPro.
Demonstrated critical-thinking, troubleshooting, and problem-solving
skills.
Ability to manage multiple priorities while maintaining a high standard of
service.
Preferred Qualifications
Microsoft 365 administration experience.
Previous experience in a help desk, technical support, hospitality,
restaurant, or retail environment.
Experience creating reports and dashboards in ServiceNow.

Apply