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Tech Support Jobs in Greenville, SC (NOW HIRING)

R&E Automated Systems

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IT Support Specialist

Duncan, SC · On-site

$21 - $26/hr

IT Support Specialist Location: Duncan, South Carolina Position: Full-Time, On-Site Experience: 1-3 Years Position Summary R&E Automated Systems is seeking an IT Support Specialist to provide day-to ...

TRIGO

IT Support Administrator

Greer, SC · On-site

Overall Purpose The IT Support Administrator provides dedicated, onsite technology support for TRIGO's operations at the BMW account (Greer, SC), and is accountable for the day-to-day technology ...

U.S. Navy

IT Support Specialist

Taylors, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Arcadia, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Spartanburg, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Simpsonville, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Spartanburg, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Laurens, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Campobello, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Easley, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Williamston, SC

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsTech Support JobsTech Support Jobs in Greenville, SC

Tech Support information

See Greenville, SC salary details

$23.8K

$38.3K

$58.1K

How much do tech support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for tech support in Greenville, SC is $38,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $41,300.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Greenville, SC?

The most popular types of Tech Support jobs in Greenville, SC are:

What are popular job titles related to Tech Support jobs in Greenville, SC?

For Tech Support jobs in Greenville, SC, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Greenville, SC look for?

The top searched job categories for Tech Support jobs in Greenville, SC are:

What cities near Greenville, SC are hiring for Tech Support jobs?

Cities near Greenville, SC with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Greenville, SC as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,250 per year, or $18.4 per hour.

IT Support Specialist

Duncan, SC • On-site

R&E Automated Systems
Engineering Professional Services • 201 - 500 employees

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

187th of 450 rated engineering

Great coworkers

Good employer

Respectful managers

Learn more about R&E Automated Systemsexternal

$21 - $26/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 15 days ago

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Job description

IT Support Specialist

Location: Duncan, South Carolina
Position: Full-Time, On-Site
Experience: 1–3 Years

Position Summary

R&E Automated Systems is seeking an IT Support Specialist to provide day-to-day, on-site IT support for our Duncan, South Carolina facility.

This position will be the primary on-site IT resource for the facility and will report to the IT Manager located at our headquarters in Shelby Township, Michigan. The ideal candidate is a self-starter who is comfortable working independently, communicating with remote IT team members, and escalating issues when needed.

Responsibilities

  • Provide daily help desk support for plant and office employees.
  • Troubleshoot Windows desktops, laptops, software, and peripheral devices.
  • Set up and deploy computers, monitors, docking stations, phones, tablets, and other IT equipment.
  • Troubleshoot basic wired network and Wi-Fi connectivity issues.
  • Install, configure, and troubleshoot printers, scanners, and multifunction devices.
  • Support Zebra label printers, including printing issues, templates, connectivity, and licensing.
  • Assist with employee onboarding, workstation setup, and equipment changes.
  • Perform basic physical IT work, including tracing and patching network cables, connecting switch ports, replacing equipment, organizing network cabinets, and installing or replacing access points and other devices.
  • Maintain local IT equipment, spare hardware, and inventory.
  • Work with the IT Manager and other IT team members remotely to troubleshoot and resolve issues.
  • Document problems and solutions and escalate advanced issues when appropriate.
  • Assist with other IT projects and technology deployments as needed.

Qualifications

  • 1–3 years of IT help desk, desktop support, or similar experience.
  • Working knowledge of Windows PCs, laptops, and common business applications.
  • Basic understanding of Ethernet, TCP/IP, Wi-Fi, and network troubleshooting.
  • Experience troubleshooting printers and computer hardware.
  • Comfortable supporting phones, tablets, and other mobile devices.
  • Strong troubleshooting, communication, and customer-service skills.
  • Ability to work independently and take direction from remote management.
  • Ability to safely perform basic physical IT work, including moving equipment and occasionally working from a ladder.

Preferred

  • Experience supporting a manufacturing or industrial environment.
  • Familiarity with Microsoft 365 and Active Directory.
  • Experience with Zebra label printers.
  • Basic experience with network switches, wireless access points, or structured cabling.

We are looking for someone with a solid IT foundation, good troubleshooting instincts, and a willingness to learn. This is an excellent opportunity to gain broad hands-on IT experience while supporting both office and manufacturing operations.

Company Description

R&E Automated Systems (www.reautomated.com) is the industry leader in Automotive Controls, Robotics, Joining, and Plant Maintenance. In addition, Engineering Services, including Mechanical, Quality, Simulation, and Service Part Stamping, Assembly, and Coating.

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