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Tech Support Jobs in Mount Pleasant, SC (NOW HIRING)

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

Cipher Digital is an industrial-scale data center construction and operations company, seeking a proactive IT Support Engineer to deliver exceptional technical support across their organization. The ...

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

They are seeking a proactive IT Support Engineer to deliver exceptional technical support, troubleshoot issues, and improve IT workflows across their organization. Responsibilities : • Serve as a ...

WE ARE SHARING HOPE SC

IT Manager

North Charleston, SC

$90K - $111K/yr

Delivers excellent customer service to the workforce, customers, stakeholders, and partners, and assuring effective IT support for the organization. Recommends budget and resources to maximize IT ...

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Mount Pleasant, SC

Tech Support information

See Mount Pleasant, SC salary details

$25.8K

$41.6K

$63.1K

How much do tech support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for tech support in Mount Pleasant, SC is $41,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $44,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What job categories do people searching Tech Support jobs in Mount Pleasant, SC look for? The top searched job categories for Tech Support jobs in Mount Pleasant, SC are:
What cities near Mount Pleasant, SC are hiring for Tech Support jobs? Cities near Mount Pleasant, SC with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Mount Pleasant, SC as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,559 per year, or $20 per hour.
IT Support Specialist

IT Support Specialist

DANIEL ISLAND GOLF CLUB LLC

Charleston, SC • On-site

$65K - $85K/yr

Full-time

Posted 8 days ago

Job description

Position Summary
Daniel Island Club is seeking a motivated and service-oriented IT Support Specialist to join our Information Technology team. In this role, you will serve as one of the primary points of contact for technology support across the club, resolving day-to-day technical issues and ensuring our staff can deliver the seamless experience our members expect. This is an excellent opportunity to grow your IT career alongside experienced engineers in a dynamic, hospitality-focused environment.
Key Responsibilities
  • Serve as the first point of contact for all inbound IT support tickets via phone, email, ticketing system, and in person communication providing prompt and professional Tier 1 & Tier 2 support and issue resolution
  • Escalate and provide Level 2 support where knowledge and skill set permit
  • Troubleshoot, administer, and support Microsoft Office 365 applications and services
  • Manage and maintain user accounts, permissions, and security groups within on-premises Active Directory and Microsoft 365 administration platforms
  • Provide hands-on desktop support including hardware, software, and peripheral troubleshooting
  • Assist with printer setup, configuration, and ongoing maintenance
  • Support Polycom Teams phone systems and basic telecommunications infrastructure
  • Reports directly to the IT Manager on project-based initiatives to build technical exposure and professional development with internal and external vendors
  • Assist with audio/visual equipment setup, troubleshooting, and support for club events and meeting spaces (preferred)
  • Document support interactions, resolutions, and recurring issues accurately in the ticketing system and escalate when needed to upper management
  • Maintain a professional and courteous demeanor consistent with the Daniel Island Club's standards of excellence since you will be interacting in an environment with our members present daily

Requirements
  • 3 years of Microsoft Active Directory and user account administration
  • Proficiency with Microsoft Office Suite and Office 365 Administrator (5 years' experience)
  • Solid understanding of Windows Operating Systems (Windows 11)
  • Experience supporting printers, peripheral devices, and basic hardware troubleshooting
  • Experience replacing and upgrading internal hardware components in Dell, Lenovo, and HP desktop and laptop systems
  • Familiarity with phone systems and basic telecommunications support on cell phones
  • Working knowledge of Microsoft Exchange and email administration basics
  • Understanding of basic network and systems administration concepts including but not limited to TCP/IP setup and connections
  • VPN setup and troubleshooting on devices
  • Ability to work independently in a fast-paced, service-oriented environment while effectively managing multiple priorities
  • Exceptional interpersonal, communication, and customer service skills - required
  • Strong attention to detail and ability to document issues and resolutions clearly
  • Ability to work independently and as part of a collaborative team
  • On-call support and after-hours support
  • Possible Weekend/holiday support
  • 8am-4pm shift (flexible)
  • Must be able to lift up to 50 pounds and move computer, printer, and AV equipment as required
  • Collaborate with third party MSP on a multitude of projects and day-to-day activities at times

Preferred Qualifications
  • Prior experience or exposure to audio/visual systems, including setup and event support
  • CompTIA A+, Network+, or Microsoft certifications (or actively pursuing)
  • Experience in a hospitality, private club, or member-services environment
  • Familiarity with IT ticketing systems and ITSM best practices
  • 3-5 years of professional IT support experience preferred
  • ScreenConnect software
  • SharePoint Ticketing system

Apply